This document discusses various internet services and how they function. It explains that search engines search for information on the web through algorithms that mine data from databases and directories. It also describes how email systems operate across the internet on a store-and-forward model, allowing users to send and receive messages without being online simultaneously. Additionally, it defines social networks as social structures made up of individuals/organizations and relationships between them, and explains how social network analysis is used to study the patterns in these structures.