This is Steve Maguire's first session at the Tri-State Camp Conference on March 17, 2015. Steve is a professional speaker and summer camp staff trainer.
This document appears to be notes from a staff training or professional development session for a summer camp. It includes the following key points:
1. The relationships with kids, staff, and parents are the top priority and most important for the success of the summer camp.
2. Keeping energy levels matched and respecting everyone's time are important for an effective training. Movement is also vital to the success of the training sessions.
3. An example is given of how JetBlue acknowledges the importance of customers in their operations. Respecting others and their time is emphasized.
4. Various engagement strategies are discussed, including the use of music to enhance engagement levels. Groups activities and assessing staff engagement levels are
This document appears to be notes from a presentation or training for educators. Some of the key points discussed include:
- The importance of matching presenters' energy levels to participants and keeping students as the ultimate goal
- Emphasizing that students should be the top priority at all times
- Promoting communicating effectively, balancing work and life, continuing learning, and adding joy to the day
- Avoiding judging others without understanding their full story or situation
This document discusses the importance of amazing customer service. It emphasizes making customers happy by saying yes to reasonable requests and focusing on positivity rather than negativity. Impressions from employees can impact customer service, so what employees say should be considered carefully. Small acts of customer service can save money by creating happy customers who return. The goal should be making people feel safe, welcomed and helping them in the way they ask rather than telling them how to find help.
This is professional speaker Steve Maguire's 1/2 day staff training event for the Old Colony YMCA at the Whitman Middle School in Whitman, MA. This session covered many topics including... customer service, verbal and non-verbal communication, goal setting and the reality of working with families and kids.
The document provides 20 tips for making oneself irreplaceable at their job. It encourages employees to go above and beyond by staying late, arriving early, doing multiple jobs with a smile. It suggests handling each task only once to be efficient and organized. While giving 100% at work, it cautions against letting the job take over one's entire life. It promotes developing strengths and weaknesses with colleagues, improving facilitation skills, being amazing at follow up, putting in time to learn, ongoing professional development, strong communication skills, learning from other camps, and maintaining a customer service perspective.
This document provides instructions and tips for facilitating several simple group games and activities: 4 Corner Songs, Circle of Hands, Full Group Rock Paper Scissors, Zip Zap Zup, Mingle Clump, Tooly Land, Dark Stormy Night, Yankee Scavenger Hunt, and Screaming Toes. The tips emphasize clear demonstration of rules, encouraging participation and fun, addressing potential issues, and making adaptations to keep things creative.
The document outlines 20 things that good teachers do, such as sharing qualities like caring and respect, having high standards and expectations for students, helping students set goals, and catching students doing things right to reinforce positive behavior. It also discusses the importance of character education and using positive words to build relationships and atmosphere in the classroom. Overall, the document provides guidance for teachers on best practices to help students learn and bring out their best.
This document appears to be notes from a staff training or professional development session for a summer camp. It includes the following key points:
1. The relationships with kids, staff, and parents are the top priority and most important for the success of the summer camp.
2. Keeping energy levels matched and respecting everyone's time are important for an effective training. Movement is also vital to the success of the training sessions.
3. An example is given of how JetBlue acknowledges the importance of customers in their operations. Respecting others and their time is emphasized.
4. Various engagement strategies are discussed, including the use of music to enhance engagement levels. Groups activities and assessing staff engagement levels are
This document appears to be notes from a presentation or training for educators. Some of the key points discussed include:
- The importance of matching presenters' energy levels to participants and keeping students as the ultimate goal
- Emphasizing that students should be the top priority at all times
- Promoting communicating effectively, balancing work and life, continuing learning, and adding joy to the day
- Avoiding judging others without understanding their full story or situation
This document discusses the importance of amazing customer service. It emphasizes making customers happy by saying yes to reasonable requests and focusing on positivity rather than negativity. Impressions from employees can impact customer service, so what employees say should be considered carefully. Small acts of customer service can save money by creating happy customers who return. The goal should be making people feel safe, welcomed and helping them in the way they ask rather than telling them how to find help.
This is professional speaker Steve Maguire's 1/2 day staff training event for the Old Colony YMCA at the Whitman Middle School in Whitman, MA. This session covered many topics including... customer service, verbal and non-verbal communication, goal setting and the reality of working with families and kids.
The document provides 20 tips for making oneself irreplaceable at their job. It encourages employees to go above and beyond by staying late, arriving early, doing multiple jobs with a smile. It suggests handling each task only once to be efficient and organized. While giving 100% at work, it cautions against letting the job take over one's entire life. It promotes developing strengths and weaknesses with colleagues, improving facilitation skills, being amazing at follow up, putting in time to learn, ongoing professional development, strong communication skills, learning from other camps, and maintaining a customer service perspective.
This document provides instructions and tips for facilitating several simple group games and activities: 4 Corner Songs, Circle of Hands, Full Group Rock Paper Scissors, Zip Zap Zup, Mingle Clump, Tooly Land, Dark Stormy Night, Yankee Scavenger Hunt, and Screaming Toes. The tips emphasize clear demonstration of rules, encouraging participation and fun, addressing potential issues, and making adaptations to keep things creative.
The document outlines 20 things that good teachers do, such as sharing qualities like caring and respect, having high standards and expectations for students, helping students set goals, and catching students doing things right to reinforce positive behavior. It also discusses the importance of character education and using positive words to build relationships and atmosphere in the classroom. Overall, the document provides guidance for teachers on best practices to help students learn and bring out their best.
This document discusses 10 keys to raising successful, happy, and confident children. It focuses on the importance of setting goals, catching children doing things right through specific praise, and using a praise-correct-praise approach when providing feedback. The author shares examples from their experience as a martial arts instructor working with thousands of children. They emphasize focusing on and rewarding positive behaviors to encourage more of those behaviors, rather than just correcting negative behaviors.
This document outlines 10 morale boosters for organizations: 1) Boost pride and professionalism by recognizing employee contributions, 2) Foster team bonding through play, 3) Engage employees with unexpected surprises, 4) Smiling puts people at ease, 5) Sharing an organization's story builds identity, 6) Manage expectations to avoid disappointment, 7) Treat mistakes as learning opportunities, 8) Insist on respectful behavior, 9) Involve employees in problem-solving, and 10) Use humor to boost brain function and reduce stress. Implementing these strategies can help sustain a positive work environment over time through continued effort.
This document outlines 14 ways for a job candidate to research a company's culture before accepting a position. Some key methods include asking to interview current employees about what they enjoy, taking a walkthrough of the office to observe interactions, reviewing sites like Glassdoor for employee reviews, inquiring about what behaviors are rewarded or punished, and asking how the company supports continued learning and accountability. The document encourages candidates to ask direct but unorthodox questions of hiring managers to seriously evaluate cultural fit.
This document provides advice for someone starting a new job, suggesting they take on different roles to understand the situation and lead their team. It recommends spending the first half of the typical 100-day honeymoon period playing "doctor" to diagnose the situation and being an "eager student" to learn as much as possible. Then they should decide where they want to take the team and use the second half to begin taking action while also playing the roles of "Mom" to support the team and "Dad" to guide them in the right direction.
Camp is Dying - Heroic Measures for a Life Saving IndustryTravis Allison
With all my heart I believe that summer camp is running full-tilt toward a cliff. That crisis is one that we have created ourselves - we LOVE camp but we can't SELL camp.
In a world that no longer sees the value of summer camp we have stuck to our old messages.
In this session you will learn how to apply "business world" lessons on reaching new audiences and explaining a complicated product in simple terms. This presentation will be a mix of lecture and facilitated discussions to that you will take home a 10 Point Plan for the finding new campers in the next 18 months.
How to communicate values without telling people to 'live the values' onefishcomms
If you want to create an adult-to-adult, self responsible, high trust culture, the way you communicate values matters. Use the WAY you share the values to demonstrate the values themselves.
This ia a slide show I did for a leadership course. If you wish to have a copy to use, I will send you one free, so long as you give me credit when you use it.
Staff4families - What to look 4 in your childcare staffAlexandra Crisan
It can be a little overwhelming to have the whole recruiting process in your hands. It can be as challenging as any life changing decision.
The good news? If you follow these steps, you will find the best carer.
Mindset presentation currie cluster jan 2015curriechs
This document summarizes a teacher in-service on fostering a growth mindset in students. It discusses how a growth mindset believes intelligence can be developed through effort and learning from mistakes or setbacks. A fixed mindset believes intelligence is innate and cannot change. The in-service provides examples of how praise, strategies for success, dealing with failure, and role models can influence a growth versus fixed mindset. The goal for schools is to promote a growth mindset in students to increase motivation, resilience, and achievement.
The document provides information about Mobile Creche services and activity ideas for children. It discusses how Mobile Creche services allow parents to attend events while their children are cared for. It lists important questions to ask potential Mobile Creche providers about staffing ratios, risk assessments, insurance, and policies/procedures. The document concludes by offering several game and activity suggestions that could be used in a Mobile Creche setting, including higher/lower number games, a "space invaders" physical game, and a team drama/acting activity called "guess the scene."
The document provides information about Mobile Creche services and activity ideas for children. It discusses how Mobile Creche services allow parents to attend events while their children are cared for. It lists important questions to ask potential Mobile Creche providers about staffing ratios, risk assessments, insurance, and policies/procedures. The document concludes by offering several game and activity suggestions that could be used in a Mobile Creche setting, including higher/lower number games, a "space invaders" physical game, and a team drama/acting activity called "guess the scene."
Perkbox isn't just a company, it's a way of life. Happiness isn't just part of our product, it's the core of everything we do. Turn the pages of our Culture Book to discover what it's like to work behind the scenes of the UK's fastest growing employee engagement provider.
Perkbox isn't just a company, it's a way of lifeChieu Cao
Perkbox isn't just a company, it's a way of life. Happiness isn't just part of our product, it's the core of everything we do. Turn the pages of our Culture Book to discover what it's like to work behind the scenes of the UK's fastest growing employee engagement provider.
This document appears to be notes from a staff training session at a summer camp. The training focused on improving staff patience, transparency, and customer service. Activities included identifying personal "patience triggers," controlling reactions to things outside one's control, and practicing drop-off/pick-up procedures. A questionnaire assessed organizational vs. creative thinking styles. The goals of staff training were discussed as well as ideas to enhance the current structure.
This document contains the results of a personality assessment taken by the recipient. It includes 21 multiple choice questions to determine whether the person has a more organizational or creative thinking style. The document then provides instructions on how to score the assessment and what the score implies about the person's thinking preferences. It also includes some interactive questions divided by score range to engage participants in a lighthearted way.
Steve Maguire's Keynote presentations for schoolsStephen Maguire
This document appears to be from a presentation given to educators at a school. It includes the speaker's contact information and outlines several key points that were discussed:
- June, July, and August represent the school year and summer break.
- Students' well-being should be the top priority, and educators should focus on students having fun and reducing their stress.
- Educators are encouraged to communicate effectively, show empathy, and add positivity and joy rather than negativity.
- Building strong relationships with students, families, and colleagues is emphasized.
This document outlines 20 goals and activities for the summer of 2012, as presented by Steve Maguire. They include visiting other camps, providing excellent follow-up, using qualitative evaluation forms, improving meetings and traditions, conducting staff training programs, and emphasizing good customer service. The goals are meant to help individuals and camps have a successful summer.
This document outlines 20 goals and activities for the summer of 2012, as presented by Steve Maguire. They include visiting other camps, providing excellent follow-up, using qualitative evaluation forms, improving meetings and traditions, conducting staff training programs, and emphasizing good customer service. The goals are meant to help individuals and camps be more effective in working with children and staff.
This document discusses 10 keys to raising successful, happy, and confident children. It focuses on the importance of setting goals, catching children doing things right through specific praise, and using a praise-correct-praise approach when providing feedback. The author shares examples from their experience as a martial arts instructor working with thousands of children. They emphasize focusing on and rewarding positive behaviors to encourage more of those behaviors, rather than just correcting negative behaviors.
This document outlines 10 morale boosters for organizations: 1) Boost pride and professionalism by recognizing employee contributions, 2) Foster team bonding through play, 3) Engage employees with unexpected surprises, 4) Smiling puts people at ease, 5) Sharing an organization's story builds identity, 6) Manage expectations to avoid disappointment, 7) Treat mistakes as learning opportunities, 8) Insist on respectful behavior, 9) Involve employees in problem-solving, and 10) Use humor to boost brain function and reduce stress. Implementing these strategies can help sustain a positive work environment over time through continued effort.
This document outlines 14 ways for a job candidate to research a company's culture before accepting a position. Some key methods include asking to interview current employees about what they enjoy, taking a walkthrough of the office to observe interactions, reviewing sites like Glassdoor for employee reviews, inquiring about what behaviors are rewarded or punished, and asking how the company supports continued learning and accountability. The document encourages candidates to ask direct but unorthodox questions of hiring managers to seriously evaluate cultural fit.
This document provides advice for someone starting a new job, suggesting they take on different roles to understand the situation and lead their team. It recommends spending the first half of the typical 100-day honeymoon period playing "doctor" to diagnose the situation and being an "eager student" to learn as much as possible. Then they should decide where they want to take the team and use the second half to begin taking action while also playing the roles of "Mom" to support the team and "Dad" to guide them in the right direction.
Camp is Dying - Heroic Measures for a Life Saving IndustryTravis Allison
With all my heart I believe that summer camp is running full-tilt toward a cliff. That crisis is one that we have created ourselves - we LOVE camp but we can't SELL camp.
In a world that no longer sees the value of summer camp we have stuck to our old messages.
In this session you will learn how to apply "business world" lessons on reaching new audiences and explaining a complicated product in simple terms. This presentation will be a mix of lecture and facilitated discussions to that you will take home a 10 Point Plan for the finding new campers in the next 18 months.
How to communicate values without telling people to 'live the values' onefishcomms
If you want to create an adult-to-adult, self responsible, high trust culture, the way you communicate values matters. Use the WAY you share the values to demonstrate the values themselves.
This ia a slide show I did for a leadership course. If you wish to have a copy to use, I will send you one free, so long as you give me credit when you use it.
Staff4families - What to look 4 in your childcare staffAlexandra Crisan
It can be a little overwhelming to have the whole recruiting process in your hands. It can be as challenging as any life changing decision.
The good news? If you follow these steps, you will find the best carer.
Mindset presentation currie cluster jan 2015curriechs
This document summarizes a teacher in-service on fostering a growth mindset in students. It discusses how a growth mindset believes intelligence can be developed through effort and learning from mistakes or setbacks. A fixed mindset believes intelligence is innate and cannot change. The in-service provides examples of how praise, strategies for success, dealing with failure, and role models can influence a growth versus fixed mindset. The goal for schools is to promote a growth mindset in students to increase motivation, resilience, and achievement.
The document provides information about Mobile Creche services and activity ideas for children. It discusses how Mobile Creche services allow parents to attend events while their children are cared for. It lists important questions to ask potential Mobile Creche providers about staffing ratios, risk assessments, insurance, and policies/procedures. The document concludes by offering several game and activity suggestions that could be used in a Mobile Creche setting, including higher/lower number games, a "space invaders" physical game, and a team drama/acting activity called "guess the scene."
The document provides information about Mobile Creche services and activity ideas for children. It discusses how Mobile Creche services allow parents to attend events while their children are cared for. It lists important questions to ask potential Mobile Creche providers about staffing ratios, risk assessments, insurance, and policies/procedures. The document concludes by offering several game and activity suggestions that could be used in a Mobile Creche setting, including higher/lower number games, a "space invaders" physical game, and a team drama/acting activity called "guess the scene."
Perkbox isn't just a company, it's a way of life. Happiness isn't just part of our product, it's the core of everything we do. Turn the pages of our Culture Book to discover what it's like to work behind the scenes of the UK's fastest growing employee engagement provider.
Perkbox isn't just a company, it's a way of lifeChieu Cao
Perkbox isn't just a company, it's a way of life. Happiness isn't just part of our product, it's the core of everything we do. Turn the pages of our Culture Book to discover what it's like to work behind the scenes of the UK's fastest growing employee engagement provider.
Similar to Sprinting in the dark 2015 Tri-State Conference (14)
This document appears to be notes from a staff training session at a summer camp. The training focused on improving staff patience, transparency, and customer service. Activities included identifying personal "patience triggers," controlling reactions to things outside one's control, and practicing drop-off/pick-up procedures. A questionnaire assessed organizational vs. creative thinking styles. The goals of staff training were discussed as well as ideas to enhance the current structure.
This document contains the results of a personality assessment taken by the recipient. It includes 21 multiple choice questions to determine whether the person has a more organizational or creative thinking style. The document then provides instructions on how to score the assessment and what the score implies about the person's thinking preferences. It also includes some interactive questions divided by score range to engage participants in a lighthearted way.
Steve Maguire's Keynote presentations for schoolsStephen Maguire
This document appears to be from a presentation given to educators at a school. It includes the speaker's contact information and outlines several key points that were discussed:
- June, July, and August represent the school year and summer break.
- Students' well-being should be the top priority, and educators should focus on students having fun and reducing their stress.
- Educators are encouraged to communicate effectively, show empathy, and add positivity and joy rather than negativity.
- Building strong relationships with students, families, and colleagues is emphasized.
This document outlines 20 goals and activities for the summer of 2012, as presented by Steve Maguire. They include visiting other camps, providing excellent follow-up, using qualitative evaluation forms, improving meetings and traditions, conducting staff training programs, and emphasizing good customer service. The goals are meant to help individuals and camps have a successful summer.
This document outlines 20 goals and activities for the summer of 2012, as presented by Steve Maguire. They include visiting other camps, providing excellent follow-up, using qualitative evaluation forms, improving meetings and traditions, conducting staff training programs, and emphasizing good customer service. The goals are meant to help individuals and camps be more effective in working with children and staff.
This is one of the breakout sessions presented by Steve Maguire at the EPIC event on March 13, 2012 in Atlantic City, NJ... www.maguirepresentations.com
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
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By Dr. Vinod Kumar Kanvaria
How to Add Chatter in the odoo 17 ERP ModuleCeline George
In Odoo, the chatter is like a chat tool that helps you work together on records. You can leave notes and track things, making it easier to talk with your team and partners. Inside chatter, all communication history, activity, and changes will be displayed.
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This is part 1 of my Java Learning Journey. This Contains Custom methods, classes, constructors, packages, multithreading , try- catch block, finally block and more.
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Odoo 17 CRM allows us to track why we lose sales opportunities with "Lost Reasons." This helps analyze our sales process and identify areas for improvement. Here's how to configure lost reasons in Odoo 17 CRM
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
हिंदी वर्णमाला पीपीटी, hindi alphabet PPT presentation, hindi varnamala PPT, Hindi Varnamala pdf, हिंदी स्वर, हिंदी व्यंजन, sikhiye hindi varnmala, dr. mulla adam ali, hindi language and literature, hindi alphabet with drawing, hindi alphabet pdf, hindi varnamala for childrens, hindi language, hindi varnamala practice for kids, https://www.drmullaadamali.com
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
10. In the past, how have you
been ‘burned’ by a staff
member and what did you do
about it?
10
11. How do you know
your staff are great
with kids ?
11
12. How do you know if your
staff are great with each
other?
12
13. When we hire the
‘should’ve let them go last
summer’ person back to
camp, why do we do that?
13
14.
15. 4 behaviors that ‘maybe not who we thought they
were’ staff demonstrate…
Overcompensation, typically early on
Eddie Haskell syndrome
Great with kids, not so much with adults
SUPER popular with kids/staff, but make
you uneasy
15
20. 5 ways we can we really get to know our staff’s
true colors…
1) Self-Lesson and/or interview object
2) Getting them working with kids before they work with kids
3) Change staff training to let them facilitate
4) Plant your trustees (staff you know)
5) What’s in the best interest of kids? (do they know what that decision
means? Look for the ‘little things’ like the ice cream line.
20
21. Prevention of hiring subpar staff members…
The interview process checklist…
Time (early, late)
Follow up (Thank you email/note)
Background… work with kids? where? for how long?
Talk to teachers… MUCH better picture of character
21
22. Random Reference check…
Former employer for a longer period of time
2 teachers from their schedule
References from references
22
23. Make the staff members
job description an active
document!
23
26. “Watch your thoughts, they come your words.
Watch your words, they become your actions.
Watch your actions, they become your habits.
Watch your habits, they become your character.
Watch your character, it becomes your destiny.
26