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The Long and
Winding Road
Brough Turner
Senior VP & CTO
VoIP over FTTH
Newton Corner Fiber Project
    78 homes mixed 1- and 2-family neighborhood
      0 90+%participation along deployment route
      0 Community organization - volunteers
      0 Commercial contracts for all outside work

    Ethernet over buried multi-mode fiber
      0 Fiber, construction and 100 Mbps equipment costs
        less than $2000 per household
      0 130 days from construction start to live service

    45 Mbps link to the Internet
      0 Monthly   service cost: $24 per household



April 2003                   Slide 2
Sorry, April Fool’s Day...
but
    Similar project in Ulmea, Sweden completed
    in the winter of 1999-2000
      0 Buried  fiber (and coax and
        6 twisted pairs)
      0 60 out of 62 single-family
        homes participating
      0 10/100 Mbps electronics
      0 66 MHz link to Internet

    Costs per household
      0 one-time:  <$2000
      0 recurring: $10/month
                                      http://mg0703.ersboda.ac/tomas/mattgrand/index.shtml


April 2003                  Slide 3
VoIP Today

    We’ve won the battle for Mind Share!
     But...
    89% of international traffic is still TDM
    Most local voice traffic circuit-switched TDM
    Most installed PBXs are circuit-switched TDM
      0 In   2002: 82% of new PBXs were not IP-enabled
    All mobile voice services are circuit-switched
    Convergence will be a twenty year process
    with substantial progress in next few years


April 2003                  Slide 4
Mind Share is Important

                            VoIP Adoption

100
90
80
70
60
50
40       We’re about here
30
20
10
 0
      1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25



  April 2003                      Slide 5
VoIP
A Product, Not a Service
    Remember Federal Express ZapMail?
      0 New (1984), fast (2 hour) document delivery service
        based on Group 4 Fax, but
      0 People purchased their own Group 3 Fax machines
      0 G3 Fax leveraged the existing telephone network

    VoIP telephony will become a product,
    not a service, eventually...
      0 Utilizingthe Internet, and evolving Internet
        directories (like ENUM)
      0 Accessing old phones via gateway service means
        long transition interval...



April 2003                 Slide 6
Boring VoIP

    IP telephony being treated as an incremental
    improvement
      0 Better   cheaper telephone service
    Internet has been disruptive everywhere else
      0 Email
      0 WorldWide Web
      0 New approach to community, identity & information



                    Why should telephony
                      be any different?


April 2003                   Slide 7
Disruptive VoIP
Push-to-Talk Voice Instant Messaging
    Don’t try to compete with Nextel
      0 Focus   on teenagers
      0 Test it with gamers
      0 Combine with ideas on my next slide...

    Drive device technology to best leverage
    available service infrastructure
      0 insupport of disruptive uses
      0 Test clients for PCs, Palm, Blackberry & other
        WLAN devices, and 2.5G/3G mobile handsets
      0 Focus on a device offer, not a service offer




April 2003                 Slide 8
Disruptive VoIP
Always-On Workgroup Conferences
    VoIP microphone always on-line to a
    word-spotting speech recognizer
      0 “Hey  Brian are you there?”
      0 Recognizing “Brian” causes the spoken phrase to
        be forwarded to Brian’s handset and an immediate
        conversation to ensue
      0 Half-duplex, and 1 second latency is OK!
      0 VoIP can work well today

    Has the potential to redefine what we
    mean by telephony...
    a.k.a. the Star Trek Communicator

April 2003                Slide 9
Historical Perspective
Early British Railroad Development
    RR construction authorized by Parliament*
      0 Miles   of track; Capital in millions of pounds sterling
       Year       Miles    Capital          Year  Miles    Capital
      0 1833      218        5.5            1842    55       5.3
      0 1834      131        2.3            1843    90       3.9
      0 1835      202        4.8            1844   805     20.5
      0 1836      955       22.9            1845 2,896     59.5
      0 1837      543       13.5            1846 4,540    132.6
      0 1838       49        2.1            1847 1,295     39.5
      0 1839       54        6.5            1848   373     15.3
      0 1840         0      2.5             1849    17      3.9
      0 1841       14        3.4            1850 4.1       70.4
  * Andrew Odlyzko, U of Minn., private correspondence


April 2003                       Slide 10
Long History of Techno Bubbles
  Overinvestment and Crashes
               5000

               4000

               3000
                                                              Mileage
               2000

               1000

                  0
                  33
                  35
                  37
                  39
                  41
                  43
                  45
                  47
                  49
                18
                18
                18
                18
                18
                18
                18
                18
                18

Railways authorized by British Parliament (not necessarily built)
                < http://www.dtc.umn.edu/~odlyzko/talks/index.html >



  April 2003                              Slide 11
19th Century British Railroads

    Investor attitudes in 1840 & 1850 were
    extremely negative, but ...
    More than 70 years of steady traffic growth
      0 depressions   had only slight effect on growth rate
    Cycles of financial investment
      0 “Irrational
                  exuberance” to near zero investment
      0 Many bankruptcies, but…
        No serious interruption of service!
    Over long term, many fortunes were made
      0 and   some were lost



April 2003                  Slide 12
Internet Backbone Traffic in U.S.

                                  Roughly doubles every year (90% in 2002)
                                  Consumer getting some Moore’s law benefit
TB/month (in Dec)




                    1000000

                     100000

                     10000

                      1000

                       100

                        10

                         1
                              1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002

                                             Traffic (low est.)   Traffic (high est.)

                          Based on data from A. Odlyzko, U of Minn.

                                  Where do we focus to best advance VoIP ?

                              April 2003                           Slide 13
Access is the Bottleneck
               1000-to-1 disconnect !

 Voice


E-Mail                                                      Internet
                       Broadband                            & other
                                             Local Loop
            Ethernet    Modem
 ERP                                                        Public IP
              LAN          or                 1.5 Mbps ?
                         Access                             Services
            Switches
 Sales                  Gateway

Finance

Video                               Gigabit Ethernet
                                                           Enormous Long-
                               10/100/1000 Mbps            Haul Bandwidth
                                    Ethernet


          April 2003                   Slide 14
Broadband Adoption Rates -
                                   Outpacing Cellular Adoption Rates
                         200
                         180
Connections (millions)




                         160
                         140
                         120
                         100
                         80
                         60
                         40
                         20
                          0
                                  2001        2002        2003         2004           2005       2006

                                    United States    Western Europe    Asia Pacific     Rest of World

                                       Source: IDC, January 2002

                               April 2003                          Slide 15
Obvious Vested Interests

    Traditional telco sells voice services
      0 email      and web browsing represent new revenue,
             but VoIP threatens voice revenues
    Cable company makes money on TV
      0 email and web browsing represent new revenue
      0 VoIP could be a new service (at telco prices)

    Wireless service providers sell voice mobility
      0 lookingfor data services where they can “capture
        the added value”
      0 browsing by the kilobyte, if at all




April 2003                     Slide 16
The Real Problem
                First Mile Right-of-Way
                    Many long distance right-of-way alternatives
                      0 just     look at all the national and international
                             backbones that have been built
                    Limited space in local rights-of-way
                      0 part of justification for original telco monopolies
                        was reduced overhead wiring clutter
                      0 already have water, sewer, electricity, gas, phone &
                        CableTV organizations digging the street…
                      0 long, and different, regulatory history for each

                    Fiber could replace both phone and cable TV
                      0 big,     big, long and nasty fight ahead...

Photo by Dr. William T. Verts, http://www-unix.oit.umass.edu/~verts/things/things.html

                April 2003                               Slide 17
What Do I Want?

    User ownership, or control, of first mile fiber
      0 from     my house or business to an aggregation center
             where alternate IP service providers are available
How might we get there?
 CLEC access to first mile right-of-way
      0 on  equal terms
      0 if nothing else, biz & home owners partner with
        CLECs for local fiber builds and fiber maintenance
    Municipal provision of first mile fiber
      0 fiber     only, to aggregation center where competitive
             carriers are available


April 2003                      Slide 18
Interim Alternatives

                                Ethernet & other Layer 2 services
                                  0 To        aggregation center with competitive ISPs
                                Wireless bypass !
                                  0 WLAN   volumes driving prices down performance up
                                  0 Vivato WiFi switch & directional antenna provides
                                    33 Mbps over 4 km outdoors; 50 km pt-to-pt
                                  0 Higher capacity links costly, but available
                                  0 Meshes are robust way to connect many parties
                                    back to a few fiber access points
                                  0 Unlicensed spectrum simplifies local user and
                                    community activities

Image © Telex Communications, Inc. (www.telex.com)

                           April 2003                        Slide 19
Regulatory Competition

    The Internet is global
    Regulation is national, regional and local
      0 From      the EU regulators in Brussels to local city
             governments controlling local rights-of-way
    Threaten politicians: “others are ahead of us”
      0 Korea and Japan lead US in broadband per capita
      0 Asia and Europe lead US in cell phone services

    Is it enough? to get fiber to my home???
      0 Time      will tell
    Meanwhile, I’m looking into wireless bypass...


April 2003                      Slide 20
Enormous Opportunity Ahead
                                                             VoIP Adoption

                                 100
  Continuous gains in             90
  underlying technology           80
                                  70
  6B humans, 2B phones            60

  Convergence means               50
                                         We are here
                                  40
  replacing today’s phones        30
                                  20
Substantial, long term,           10
                                  0
  worldwide growth!                     1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

    Significant positive
       impact on humanity

                       Have Fun - Make Money !


          April 2003                   Slide 21
N M S CO M MU N I C A TI O N S
           Technology for tomorrow’s networks

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Spring VON 2003 Keynote

  • 1. The Long and Winding Road Brough Turner Senior VP & CTO
  • 2. VoIP over FTTH Newton Corner Fiber Project 78 homes mixed 1- and 2-family neighborhood 0 90+%participation along deployment route 0 Community organization - volunteers 0 Commercial contracts for all outside work Ethernet over buried multi-mode fiber 0 Fiber, construction and 100 Mbps equipment costs less than $2000 per household 0 130 days from construction start to live service 45 Mbps link to the Internet 0 Monthly service cost: $24 per household April 2003 Slide 2
  • 3. Sorry, April Fool’s Day... but Similar project in Ulmea, Sweden completed in the winter of 1999-2000 0 Buried fiber (and coax and 6 twisted pairs) 0 60 out of 62 single-family homes participating 0 10/100 Mbps electronics 0 66 MHz link to Internet Costs per household 0 one-time: <$2000 0 recurring: $10/month http://mg0703.ersboda.ac/tomas/mattgrand/index.shtml April 2003 Slide 3
  • 4. VoIP Today We’ve won the battle for Mind Share! But... 89% of international traffic is still TDM Most local voice traffic circuit-switched TDM Most installed PBXs are circuit-switched TDM 0 In 2002: 82% of new PBXs were not IP-enabled All mobile voice services are circuit-switched Convergence will be a twenty year process with substantial progress in next few years April 2003 Slide 4
  • 5. Mind Share is Important VoIP Adoption 100 90 80 70 60 50 40 We’re about here 30 20 10 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 April 2003 Slide 5
  • 6. VoIP A Product, Not a Service Remember Federal Express ZapMail? 0 New (1984), fast (2 hour) document delivery service based on Group 4 Fax, but 0 People purchased their own Group 3 Fax machines 0 G3 Fax leveraged the existing telephone network VoIP telephony will become a product, not a service, eventually... 0 Utilizingthe Internet, and evolving Internet directories (like ENUM) 0 Accessing old phones via gateway service means long transition interval... April 2003 Slide 6
  • 7. Boring VoIP IP telephony being treated as an incremental improvement 0 Better cheaper telephone service Internet has been disruptive everywhere else 0 Email 0 WorldWide Web 0 New approach to community, identity & information Why should telephony be any different? April 2003 Slide 7
  • 8. Disruptive VoIP Push-to-Talk Voice Instant Messaging Don’t try to compete with Nextel 0 Focus on teenagers 0 Test it with gamers 0 Combine with ideas on my next slide... Drive device technology to best leverage available service infrastructure 0 insupport of disruptive uses 0 Test clients for PCs, Palm, Blackberry & other WLAN devices, and 2.5G/3G mobile handsets 0 Focus on a device offer, not a service offer April 2003 Slide 8
  • 9. Disruptive VoIP Always-On Workgroup Conferences VoIP microphone always on-line to a word-spotting speech recognizer 0 “Hey Brian are you there?” 0 Recognizing “Brian” causes the spoken phrase to be forwarded to Brian’s handset and an immediate conversation to ensue 0 Half-duplex, and 1 second latency is OK! 0 VoIP can work well today Has the potential to redefine what we mean by telephony... a.k.a. the Star Trek Communicator April 2003 Slide 9
  • 10. Historical Perspective Early British Railroad Development RR construction authorized by Parliament* 0 Miles of track; Capital in millions of pounds sterling Year Miles Capital Year Miles Capital 0 1833 218 5.5 1842 55 5.3 0 1834 131 2.3 1843 90 3.9 0 1835 202 4.8 1844 805 20.5 0 1836 955 22.9 1845 2,896 59.5 0 1837 543 13.5 1846 4,540 132.6 0 1838 49 2.1 1847 1,295 39.5 0 1839 54 6.5 1848 373 15.3 0 1840 0 2.5 1849 17 3.9 0 1841 14 3.4 1850 4.1 70.4 * Andrew Odlyzko, U of Minn., private correspondence April 2003 Slide 10
  • 11. Long History of Techno Bubbles Overinvestment and Crashes 5000 4000 3000 Mileage 2000 1000 0 33 35 37 39 41 43 45 47 49 18 18 18 18 18 18 18 18 18 Railways authorized by British Parliament (not necessarily built) < http://www.dtc.umn.edu/~odlyzko/talks/index.html > April 2003 Slide 11
  • 12. 19th Century British Railroads Investor attitudes in 1840 & 1850 were extremely negative, but ... More than 70 years of steady traffic growth 0 depressions had only slight effect on growth rate Cycles of financial investment 0 “Irrational exuberance” to near zero investment 0 Many bankruptcies, but… No serious interruption of service! Over long term, many fortunes were made 0 and some were lost April 2003 Slide 12
  • 13. Internet Backbone Traffic in U.S. Roughly doubles every year (90% in 2002) Consumer getting some Moore’s law benefit TB/month (in Dec) 1000000 100000 10000 1000 100 10 1 1990 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 Traffic (low est.) Traffic (high est.) Based on data from A. Odlyzko, U of Minn. Where do we focus to best advance VoIP ? April 2003 Slide 13
  • 14. Access is the Bottleneck 1000-to-1 disconnect ! Voice E-Mail Internet Broadband & other Local Loop Ethernet Modem ERP Public IP LAN or 1.5 Mbps ? Access Services Switches Sales Gateway Finance Video Gigabit Ethernet Enormous Long- 10/100/1000 Mbps Haul Bandwidth Ethernet April 2003 Slide 14
  • 15. Broadband Adoption Rates - Outpacing Cellular Adoption Rates 200 180 Connections (millions) 160 140 120 100 80 60 40 20 0 2001 2002 2003 2004 2005 2006 United States Western Europe Asia Pacific Rest of World Source: IDC, January 2002 April 2003 Slide 15
  • 16. Obvious Vested Interests Traditional telco sells voice services 0 email and web browsing represent new revenue, but VoIP threatens voice revenues Cable company makes money on TV 0 email and web browsing represent new revenue 0 VoIP could be a new service (at telco prices) Wireless service providers sell voice mobility 0 lookingfor data services where they can “capture the added value” 0 browsing by the kilobyte, if at all April 2003 Slide 16
  • 17. The Real Problem First Mile Right-of-Way Many long distance right-of-way alternatives 0 just look at all the national and international backbones that have been built Limited space in local rights-of-way 0 part of justification for original telco monopolies was reduced overhead wiring clutter 0 already have water, sewer, electricity, gas, phone & CableTV organizations digging the street… 0 long, and different, regulatory history for each Fiber could replace both phone and cable TV 0 big, big, long and nasty fight ahead... Photo by Dr. William T. Verts, http://www-unix.oit.umass.edu/~verts/things/things.html April 2003 Slide 17
  • 18. What Do I Want? User ownership, or control, of first mile fiber 0 from my house or business to an aggregation center where alternate IP service providers are available How might we get there? CLEC access to first mile right-of-way 0 on equal terms 0 if nothing else, biz & home owners partner with CLECs for local fiber builds and fiber maintenance Municipal provision of first mile fiber 0 fiber only, to aggregation center where competitive carriers are available April 2003 Slide 18
  • 19. Interim Alternatives Ethernet & other Layer 2 services 0 To aggregation center with competitive ISPs Wireless bypass ! 0 WLAN volumes driving prices down performance up 0 Vivato WiFi switch & directional antenna provides 33 Mbps over 4 km outdoors; 50 km pt-to-pt 0 Higher capacity links costly, but available 0 Meshes are robust way to connect many parties back to a few fiber access points 0 Unlicensed spectrum simplifies local user and community activities Image © Telex Communications, Inc. (www.telex.com) April 2003 Slide 19
  • 20. Regulatory Competition The Internet is global Regulation is national, regional and local 0 From the EU regulators in Brussels to local city governments controlling local rights-of-way Threaten politicians: “others are ahead of us” 0 Korea and Japan lead US in broadband per capita 0 Asia and Europe lead US in cell phone services Is it enough? to get fiber to my home??? 0 Time will tell Meanwhile, I’m looking into wireless bypass... April 2003 Slide 20
  • 21. Enormous Opportunity Ahead VoIP Adoption 100 Continuous gains in 90 underlying technology 80 70 6B humans, 2B phones 60 Convergence means 50 We are here 40 replacing today’s phones 30 20 Substantial, long term, 10 0 worldwide growth! 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Significant positive impact on humanity Have Fun - Make Money ! April 2003 Slide 21
  • 22. N M S CO M MU N I C A TI O N S Technology for tomorrow’s networks