Spring Group is a global recruitment firm with over £500 million in annual revenue and 81 offices worldwide. It provides permanent and contract recruitment services across various industries including IT, telecoms, finance, and engineering. The document outlines Spring Group's extensive service offerings, quality standards, locations, market expertise, and positive testimonials from clients praising their responsiveness and ability to source top candidates.

1. Recruitment Partner of Choice

2. Spring Group Overview £516.5 million turnover in 2008 Cash balances over £40 million A global network of 81 offices across Europe, the US and Asia Pac Group includes UK’s leading IT recruitment company 1000 employees £3m+ investment in infrastructure in 2008: - eTimesheets - Contractors pay speed – 5 working days - Centralised team - Industry awards (REC) Professional Staffing RPO General Staffing IT Contract Permanent IT Recruitment Campaign Services Telecoms Recruitment UK and International Temp and Permanent Commercial Recruitment Accountancy Employed Consultants IT Managed Services IT Managed Teams Executive PAs Qualified Recruitment Multi-Lingual Legal Recruitment Managed Services Consulting Services Implementation HR Support IT & Telecom Finance & Accounting Supply Chain & Procurement HR & Recruitment Sales & Marketing Quality assurance standards: ISO 9001:2000 Member of REC Founding member of Supplier Diversity Europe Winner of the 2008 Recruiter Awards

3. Group Worldwide Locations

4. Spring Technology Overview Human Capital Resource Provider Strategic Market Focus Spring Technology Sales Geographical Reach Time & Material contract solutions Permanent solutions Project solutions 2007 sales of 263.8m Supplying 2184 contractors Supplying over 800 perm candidates 491 Spring Technology employees Technology ERP Telecommunications Networking Billing systems 14 Spring Technology offices worldwide Trading in 74 countries

5. Why Spring Technology? 2008 Recruiter awards winner 'Best IT Recruitment Firm' Established delivery model 2008 REC's 'IT Contractor of the Year' Dedicated compliance team Contractor portal Reputation and professionalism 25 years market knowledge Specialist in global IT/Telco recruitment

6. Our People Back Office Support Interface Technical Specialists Executive Sponsor Resource Team Additional Group Locations Dedicated Account Manager Client Multi Brands With Specific Skill Set Client focused solutions delivered through a dedicated, experienced team.

7. Employed Consultants Employed Consultant Individual supplied by Spring Technology to a client as an alternative to a contractor or permanent member of staff 6 month minimum term / 2-10 weeks to recruit (lead time) Client value proposition More cost-effective than contract supply Technically and competency assessed prior to engagement Offer protection against European Employment Law Can be delivered offsite Fixed daily rate card Greater continuity than contingent workers – retained knowledge Potential alternative to headcount issues Try before you buy (temp to perm) Delivery Individual replacement Pool of resource (‘unmanaged team’) Managed Service (‘managed team) Migrations Our Services Offshore Services Perm. Employees Managed Services Fixed Term Employees Contingent Workers Offshore Services Perm. Employees Managed Services Fixed Term Employees Contingent Workers Employed Consultants

8. Structured into client or niche focused teams Delivering against service level agreements (SLA) Dedicated Contractor Migration & Referral Payroll team People, processes and systems that make Spring Technology one of the the leading providers of IT contractor services in the UK Client and Contractor Portal to automate process Compliance with all relevant legislation Market information and consultation to position our clients at the forefront of the war for talent Contract Resourcing Services Our Services

9. One of UK’s perm IT recruitment firms with over 30 years’ experience Supply to a range of clients from SMEs to blue chip organisations Compliant with all relevant legislation and HR best practice Commitment to Employer Brand Award Winning: Winner of 'Best IT Recruitment Firm' at the Recruiter Awards for Excellence 2008 Short listed for Computing Awards for Excellence 2006 HBOS campaign won best 'Integrated Campaign of the Year in Recruitment' at The Computing Awards for Excellence 2004 Computing Awards Recruitment Advertisement of the Year 2002 Best Advertisement in Information & Technology – RAD Awards 2001 UK IT Recruitment Service of the Year – Computing Awards for Excellence 2001/2002 Network Recruitment Consultancy of Year – Networking Industry Awards 2001/2002 Permanent Recruitment Our Services

10. Job Category P rogramme/Project Management Architecture/Design Service Delivery/Support Database Administration/Development Consulting QA/Testing Software/Systems Development Systems/Network Engineering Business/Systems Analyst Security Systems Administration Skills CRM/ERP consultants E-Commerce Networking e.g. VOIP Cisco Middleware Unix .Net Oracle SAP Application Java Windows Job Category & Skills - IT

11. Job Category and Skills - Telecoms Job Category N/W Performance and Management Engineers Project Managers Design Consultants Network Architects Installation & Test Engineers Network Managers Voice and Data Support Engineers Operations and Maintenance Engineers Voice and Data Consultants Skills PDH, SDH, DWDM VoIP, ATM/Frame Relay Call Centre - IVR/CTI Voice & Contact Centre Network & Security CRM Billing EAI Voice & Data Billing Systems Mobile Apps Ericsson Open

12. Shared Risk Partnership Pricing & Management Models Out-sourcing Non Core Projects Milestone Pricing Packages Added Value Compliance Project Teams Standard Service Time & Materials Payroll Rapid Deployment Value - Risk Value Spectrum of Solutions

13. To support its contractors and ensure that they are retained, especially for strategically important projects, Spring Technology has a Contractor Care Programme. This provides contractors with an extensive range of benefits and services, and helps to maintain continuity during their assignments. Contractor Charter This establishes Spring Technology’s commitment to deliver a measurable service and is monitored by Contractor Care Managers, who ensure that all contract renewals and issues are brought to clients’ attention at an early stage. It guarantees, among other things; prompt payments & monthly contact whilst on assignment etc. Value Added Services These include discounts on training, a contractor care hotline, financial/tax advice and, specifically for internationally-based contractors, assistance with flights, accommodation and health and legal issues. The Care Pack This provides all of the practical information which contractors, especially first-timers, need whilst on assignment including legal obligations. Loyalty Programme This rewards contractors with prizes, including payments for referrals and greater discounts on training, dependent upon length of service. Contractor Care

14. Online contract management and etimesheets, increasing accuracy Contractor portal Online management of Pre-Employment Screening information auditable by the client Recruitment portal Over 500 online technical tests Screening & technical testing Quarterly market trends analysis and reporting including scarce skills and legal updates. Assistance in bidding for new projects Market research Our compliance team ensures adherence to all relevant fiscal and legal obligations Compliance Hiring manager training including competency based interview techniques and employment law. recruitment health checks and audits Consultancy services Contractor & hiring manager satisfaction monitoring and reporting Quality management Plan and run complete permanent recruitment campaigns, working with our retained advertising agency and securing media discounts Campaign management Candidate diversity monitoring and reporting Diversity monitoring Design and management of the assessment of groups of candidates. Focus on work-related activities, technical and soft skills Assessment centres Our range of services will deliver cost efficiencies and minimise risk, giving you competitive advantage. Value Added Services

15. Testimonials “ I was first introduced to Spring Technology three years ago and was immediately impressed with their enthusiasm and desire to understand our company and our requirements. Within days we were interviewing strong candidates that matched our expectations and before long we were able to grow our team. During the past three years Spring Technology has worked hard; developing our relationship and assisting with departmental infrastructure as we’ve continued to grow. Consequently, through the success of the candidates which have come via Spring Technology, they have been rewarded with our exclusivity.” - Damon Goodrich, Group IT Manager, Acorn Mobility Services, Bradford (Long Term Client) “ Spring Technology has been a success for FabTrol because from the outset, they were committed to understanding the specific requirements of our organisation and were dedicated to sourcing the right candidate, rather than just selling any candidate like other recruitment organisations tried to do. I was also comfortable proceeding with a single supplier agreement with Spring Technology, as they have a large candidate database and wide ranging marketing resources.” - Simon Parkinson, Director of Development, FabTrol Systems, Bradford (Recent New Client) “ Working with Spring Technology has been extremely rewarding and pleasurable. Out of 2 vacancies we have been rewarded with 2 first class full time employees. Spring Technology listened and interpreted our requirements exactly; carefully screening all candidates and submitting only the ones which they believed would tick all boxes for us. It is difficult in an extremely fast moving business like ours to allocate the time to screen all applicants in order to find that 'nugget of gold': Spring Technology are our gold hunters and never let us down!!“ - Debbie Astley, Head of IT, LA Fitness, Doncaster (Regular Client)

16. Contact us Hannah Thorpe Recruitment Consultant 27 th floor, Alpha Towers, Suffolk Street, Birmingham, B1 1TT T: +44 (0)121 252 3440 F: +44 (0) 121 788 6831 E: [email_address] W: www.spring-technology.com