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South Florida HDI Event, Mobile Technology in Business Today, November 15, 2012
The document outlines an event hosted by the South Florida HDI chapter on mobile technology in business, detailing the agenda, notable awards, and upcoming conferences. Keynote speaker Criss Scruggs discussed managing Bring Your Own Technology (BYOT) and mobile device management, emphasizing the importance of understanding user needs and effective communication in support strategies. The event also included networking opportunities and information on membership benefits, including access to industry reports and discounts for conferences.
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South Florida HDI Event, Mobile Technology in Business Today, November 15, 2012
- 1. Mobile Technology inBusiness Today South Florida HDI Chapter November 15, 2012
- 2. Agenda 3:00 PM Registration and Networking 3:30 PM Welcome and Event Overview 3:45 PM Keynote – Criss Scruggs 4:45 PM Closing Announcements, Survey’s & Raffle prizes 5:00 PM Happy Hour at Carolina Ale House 8669 NW 36 Street, Doral, Florida 33166
- 3. HDI Team Certified •New level of recognition for support teams with at least 80% of staff HDI-certified • Annual award includes recognition in HDI publications and a crystal award to display on- site • Application fee of $150 (collected after team qualification has been verified) • Register at ThinkHDI.com/HDITC – Contact your account manager or the Customer Care Center for assistance • Watch for more information in upcoming mail, newsletters, and emails
- 4. HDI AOY &DST Awards • 2010 – Jorge De La Rosa • 2011 – Carlos Negron (Regional) • 2012 – Raquel Robinson • 2012 – Colin Thomas • 2013 - ???
- 5. Rock Stars!!! • Howdo you recognize and show appreciation to your employees? • What makes an employee go above and beyond? • Save the Date – January 10, 2013 – www.ThinkHDI.com/Membership/Awards
- 6. SAVE THE DATE: HDI 2013 Conference & Expo • Get your license to learn at next year’s conference and expo! April 16–19, 2013, under the lights of Las Vegas at Mandalay Bay! • Stay on the cutting edge of industry trends, gain topic-specific expertise, be inspired, and network with your peers • Even better: As HDI members, you save $200 on your HDI 2013 registrations! Register at www.HDIConference.com
- 7. SAVE THE DATE: HDI 2013 Conference & Expo • Register by December 7, 2012, and you could save up to $895! FREE One-Day Workshop $395 Early Bird Discount $200 Alumni Discount $100 Member Discount (Gold and above) $200 Save $895
- 8. The HDI Buyer’sGuide Is Now Open! • HDI is thrilled to announce the launch of the brand- new HDI Buyer’s Guide, aimed at helping guide products and services to the people who need them • Enter comments, provide feedback, and rate the featured products www.HDIConnect.com/Buyers-Guide
- 9. Just Released! 2012HDI Support Center Practices & Salary Report • Learn about the latest industry trends with the newly released • Members (Silver and above) have free access to the report • Log into www.ThinkHDI.com to get yours now!
- 10. Not a Member?Join Today! • Become a Bronze member for just $75! • This individual local chapter membership is an opportunity to connect, network, and learn in your own backyard Learn more at www.ThinkHDI.com/Join or by calling 800.248.5667
- 11. $100+ $1000+ $79 Conferences, events and Online resources, webinars, Research Corner, whitepapers… Training discounts $240 Value $75 Focus Book Series and Annual Practice and Salary Report Local Chapter Membership $165 $100 (only for today)
- 12. IT Palooza • Whatis IT Palooza?
- 16. Thank you toour Sponsors!
- 17. South Florida HDI Thanksgo to the following • Lynn Johnson – VP of Programs • Yleana Franco – VP of Sponsorship • Tony Di Perna – VP of Membership • Eddy Fuente – VP of Finance • Albert Noa – Strategic Advisor • Tony Alvarez – VP of Communication
- 18. Question of theDay What value and/or benefit have you gained by participating in South Florida HDI?
- 19.
- 20. Criss Scruggs Criss Scruggsjoined BMC in 2011 as a Senior Product Marketing Manager responsible for product positioning and messaging, go- to-market strategies and sales enablement for IT Asset and Mobile Device Management. Scruggs spent several years as a Product Marketing Manager with NetIQ focused on the Application Performance & VMware Management and Unified Communications; before that, she spent several years with HP/Compaq as Product Manager for enterprise hard disk drives, controllers and external storage for the ProLiant, Integrity and Alpha server business units. Scruggs holds a master of business administration degree from The Jones Graduate School of Management, Rice University and a bachelor of arts degree in advertising from the University of Oklahoma.
- 21. Mobile Technology –Adoption Acceleration and Business Impact Criss Scruggs Sr. Product Marketing Manager
- 22. We’ll cover today Considerations for managing BYOT BYOD & software license management Bring your own…a company study The BMC approach © Copyright 11/16/2012 BMC Software, Inc 22
- 23. Diving in? …Check the water first!
- 24. 10 Things toConsider Users Applications Communications IT Support Data Security Network Access Wireless Network Branch Offices Manageability Personal/Enterprise Boundary © Copyright 11/16/2012 BMC Software, Inc 24
- 25.
- 26. What you don’tknow CAN hurt you An Expensive Afterthought © Copyright 11/16/2012 BMC Software, Inc 26
- 27. Implications Architecture Access Vendor Device Type License Agreement © Copyright 11/16/2012 BMC Software, Inc 27
- 28. Implications And many others… © Copyright 11/16/2012 BMC Software, Inc 28
- 29. Checklist Clearly define the following terms: - User - Device - Territory - Access - In-use - Authorization Can personal license be used for business purposes and vice versa? How many devices does the license cover? Does the license metric allow for concurrent usage? Optimize license metrics for BYOD. Educate employees on click-wrap license acceptance policy. How are licenses going to be managed? Is there an easier way? © Copyright 11/16/2012 BMC Software, Inc 29
- 30.
- 31. What do theyhave? © Copyright 11/16/2012 BMC Software, Inc 31
- 32. How good isit? Nearly 50% think their personal equipment is better… © Copyright 11/16/2012 BMC Software, Inc 32
- 33. What do theyWANT? © Copyright 11/16/2012 BMC Software, Inc 33
- 34. What would theyPREFER? © Copyright 11/16/2012 BMC Software, Inc 34
- 35. Tablets emerge… © Copyright11/16/2012 BMC Software, Inc 35
- 36. Device Type Matters… ©Copyright 11/16/2012 BMC Software, Inc 36
- 37. Support Models © Copyright11/16/2012 BMC Software, Inc 37
- 38. Managing the new“normal”
- 39. Mobile Users, notMobile Devices Mobile Users Mobile Content Mobile Applications Mobile Devices © Copyright 11/16/2012 BMC Software, Inc 39
- 40. A balanced approachto Management is needed Corporate Employee Owned Devices Owned Devices Wipe the whole Enterprise wipe device only Enterprise Content Application and Locker Content Sandboxing Enterprise App Enterprise App Store Store Full device Lightweight or no management device management © Copyright 11/16/2012 BMC Software, Inc 40
- 41.
- 42. BMC Mobile DeviceManagement Mobile Content Management Enterprise Integration Mobile Application Management Mobile Email Management Mobile Device Management © Copyright 11/16/2012 BMC Software, Inc 42
- 43. Mobility Management Device Applications Experience Content Connectivity © Copyright 11/16/2012 BMC Software, Inc 43
- 44. Key Takeaways Embrace the inevitable – don’t fight it Get to know your users – again Be prudent in your approach to MDM and communicate clearly - What can you support? - What are you willing to support? © Copyright 11/16/2012 BMC Software, Inc 44
- 45.
- 46. criss.scruggs@bmc.com www.bmc.com/mobility Articles/Blogs: BYOD, the Mobile Workforce and You Mobile Device Management: tools for every organization – ZDNet Young employees say BYOD a ‘right’ not ‘privilege’ – Network World © Copyright 11/16/2012 BMC Software, Inc 46
- 47. Learn more atwww.bmc.com © Copyright 11/16/2012 BMC Software, Inc 47
- 48.
- 49. Closing & Raffle •Additional Networking Happy Hour Location Carolina Ale House 8669 NW 36 Street, Doral, Florida 33166 • Next Meeting January 10 at Dave & Busters
- 50. Please Join ourSocial Media Sites 53 Fans 165 Members 2800 Emails 67 Members 217 Followers 882 Contacts https://www.facebook.com/soflahdi @HDI_So_Florida