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Keynote presentation: Get Social a Business Imperative Lotusphere 2102 Mumbai 1march2012
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Sbr India 2012 Keynote
1.
Get Social: A
Business Imperative 1 http://www-01.ibm.com/software/lotus/events/conference/ogs/ © 2012 IBM Corporation
2.
A social business
optimizes interactions among people to create business value and gain competitive advantage Customers Employees Partners As barriers between people disappear, organizations can tap into collective intelligence, advocacy, and distributed talent across their entire business network to drive business results. 2 © 2012 IBM Corporation
3.
Part of becoming
a social business is the opportunity to tap into an organization’s collective intelligence Collective Intelligence delivers increased innovation, global efficiency, and increased insights into your business internally and externally http://www.ibm.com/gbs/collectiveintelligence 3 © 2012 IBM Corporation
4.
Enabling core business
processes to be reinvented executive communication and improved product design cultural transformation improved customer care and introduction process real time market fast on-boarding of talent segmentation and skill development advocate-based global sales contests marketing 4 © 2012 IBM Corporation
5.
Transformation means thinking
about platforms instead of tools Reach people where they Enable people to engage live and work productively in a business context Monitor and analyze social Act on insight for business data to discover new advantage business insights Enabled by Open Standards 5 © 2012 IBM Corporation
6.
Transforming business processes
leads to differentiation and competitive advantage Customer Care and Insight • Increased revenue through differentiated market insight • Improved customer experience • Increased profit through ability to predict buying behavior Product and Service Innovation • Faster time to market RETHINKING • Differentiation based real-time user insight • Increased revenue through new innovations Workforce Optimization • Higher productivity and retention • Rapid skill transfer and on-boarding employees • Shorter cycle times and improved decision making 6 © 2012 IBM Corporation
7.
Social businesses redefining
their industries Redefining how banking can be done Transforming patient care Transforming innovation through global Reinventing how medical collaboration knowledge is shared globally 7 © 2012 IBM Corporation
8.
IBM has an
end to end portfolio of capabilities, services, and delivery methods for social business Social Content Management Social Analytics Social Collaboration Social Portal Services Cloud Mobile 8 © 2012 IBM Corporation
9.
Product Highlights
IBM IBM Connections Connections Mail IBM Docs Social Content Management Lotus Notes Exceptional Web Social Edition Experience IBM SmartCloud Mobile for Social Business 9 © 2012 IBM Corporation
10.
® IBM Connections Next Activity Stream and
embedded apps 10 © 2012 IBM Corporation
11.
IBM ®
Connections Mail 11 © 2012 IBM Corporation
12.
Social Content
Management Enterprise Content Case Management IBM ECM Content Analytics Information Lifecycle Governance 12 © 2012 IBM Corporation
13.
®
™ IBM Docs A better way to create documents. Together. 13 © 2012 IBM Corporation
14.
EXCEPTIONAL Web Experiences
Mobile Social Analytics Scalability Rich Content Communities 14 © 2012 IBM Corporation
15.
IBM® Customer
Experience Suite Beta Available Now Portal + Web Web Content Community Experience Pages Manager Factory 15 © 2012 IBM Corporation
16.
MOBILE
MOBILE ® IBM a leading provider 16 © 2012 IBM Corporation
17.
Mobile capabilities across
a wide range of platforms IBM Symphony IBM IBM Lotus IBM Connections Notes Sametime Apple® iOS Blackberry® Android™ Windows® Phone 17 © 2012 IBM Corporation Announced planned support for Windows Phones
18.
®
Lotus Notes Social Edition 18 © 2012 IBM Corporation
19.
Enhanced
capabilities from the browser New Notes app browser plug-in 19 © 2012 IBM Corporation
20.
Domino
Applications XPages OpenSocial 20 © 2012 IBM Corporation
21.
How to make
it work: Business and IT must come together Business IT 21 © 2012 IBM Corporation
22.
RETHINK the way
you do business Business IT 22 © 2012 IBM Corporation
23.
Social business is
an opportunity to stand out. The time to act is now. Social Business AGENDA Get started today to map out the right path for your company 23 © 2012 IBM Corporation
24.
Pam Chandor
10 North Martingale Road Global Sales Director Schaumburg, IL 60173 Social Business & Tel +1 847 805 2338 Web Experience Software pchandor@us.ibm.com twitter: pchando linkedin: pam chandor 24 THANK YOU © 2012 IBM Corporation
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