The researcher is investigating how a women's boutique business differs from similar small businesses in its area in terms of computer technology use, sales volume, profit margin, and staff training. The purpose is descriptive - to profile and describe relevant aspects of these variables for the boutique. The type of investigation is causal, to develop relationships between the variables. The researcher will take a moderate interference approach, creating controlled groups with different levels of staff training and computer implementation to observe their effects. The setting will be a field experiment comparing sales departments with and without new computer technology. Data will be collected longitudinally before and after the experiment. Groups will be the unit of analysis to compare results between conditions.