SlideShare a Scribd company logo
1 of 10
Marvin Solomon
Career Portfolio
224.360.3992
solothum@comcast.net
Marvin Solomon
Education
Built a technical foundation
Influencing/Negotiation Skills
Customer Focus
Project Management
Change Management
Negotiation Skills
Financial Structuring
Leadership Development
Change Management
Process Improvement
Business Strategy
Growth Leader
Process Improvement
Customer Focus
Rutgers University
BS-Management
MBA - Finance
McNeil Cons. Prod.
Financial Service Mgr.
(4 years)
J & J Healthcare
Credit/Portfolio Mgmt.
(9 years)
Johnson & Johnson
Project Management
(3 years)
Transamerica
P & L Management
(7 years)
Amana Appliances
Director Financial Svc.
(4 years)
GE Capital
P&L/Commercial Leader
(8 years)
Organizational Design
Change Management
Influencing Skills
Business Development
New Product Strategy
Risk, Portfolio Mgmt.
Accomplishments
Project/Change Management
• GE Capital/Transamerica
– Introduced automation to dealer base of 8,000 that produced adoption rates of 80%+, lowering costs
and provided superior reporting and processing tools.
– Guided transition and onboarding of large manufacturer programs $100+ million into 3rd
party
relationships.
– Reduced time to add new dealers by 80% by changing organization structure and introducing new
technology.
– Partnered with 10+ customers on projects to improve their knowledge relating lean manufacturing,
global finance, commodity trading, employee development and benefits.
• Amana Appliance
– Created JV with 3rd
party finance unit to share equity, risk, profits, resources and expertise.
– Developed enhanced reporting systems to measure impact of volume, mix and rate on logistic
expense
• Johnson & Johnson
– Designed and developed state of the art front end order entry and financial systems in concert with
Andersen Consulting to create a consolidated Consumer Products Customer Support Center.
– Implemented and managed automated promotion management systems to reduce costs and
accelerate turnaround time on rebate checks to customers.
– Reorganized staff into cross-functional work teams to improve internal processing and reduce cycle
times.
– Key member of cross-functional Returned Goods Task Force which reduced returns/damaged goods
by 50%
• GE Capital
– Expanded loan portfolio from $700 million to $1.2 billion over 7 year period achieving
double-digit top line growth compared to industry averages of 3-5%.
– During 2009 and 2010, delivered 5% net income growth in Outdoor Products despite
adverse economic conditions.
– Redesigned Inside Sales Team to onboard 1,000 to 1,500 new dealers annually while
reducing wing-to-wing cycle time by 85% from 20 to 3 days.
– Created long-term strategic alliances with key Outdoor Products Manufacturers
representing >75% of the portfolio.
• Transamerica
– Grew asset base from $200 million to $700 million, a 19.6% CAGR, while reducing
expenses by 28% over a 7 year period.
– Achieved 80% market share in Outdoor Products market with a combination of superior
service, high quality programs and trusted sales relationships.
• Amana Appliances
– Initiated partnerships with key customers to provide vendor managed inventory
programs designed to reduce risk and support mutual growth objectives.
Business Development/Growth
• GE Capital
– Acquired responsibility for $85 million furniture portfolio and successfully liquidated the
assets in 18 months.
– Created the company’s first employee compliance committee to engage on issues
specific to the business. The team raised and resolved > 35 issues, conducted extensive
training and formulated the first company wide “Compliance Day” program.
– Successfully transitioned all portfolios to libor based programs to better match
borrowings and reduce risk of margin leakage
• Transamerica
– Created warranty feeds as a means of identifying retail sold inventory and reducing
delinquency.
– Increased rates of dealer usage of front-end systems to > 75% to reduce payment float.
• Amana Appliance
– Reduced A/R delinquency by 73%, bad debt by 47%, operating expense by 40% and
headcount by 35% in a 24 month period.
• Johnson & Johnson
– Reduced DSO by 3 days, invoice delinquency > 30 days by 75%.
– Improved A/R auto cash application rates by 50% and accelerated customer order cycle
time by 30%. Processing speed resulted in accelerated resolution of disputes and
decreased delinquency rates.
Risk Management
Leadership
• GE Capital
– Promoted diversity and inclusiveness by taking leadership roles in workshops and
forums across business locations.
– Maintained active role in informal and formal mentoring programs successfully guiding
individuals through complex career transitions.
– Formulated and facilitated teams to improve the quality of employee feedback, rewards
and recognition, career development, performance practices and tools and resources.
• Transamerica
– Managed cross-functional team of 90 in Risk, Portfolio Management, Sales and
Marketing functions across 12 distinct Industries.
– Led Transamerica’s Quality Improvement Task Force.
– Received Transamerica’s 2001 & 2002’s Mentoring Excellence Awards.
• Amana Appliance
– Reorganized and managed cross-company team of 40 in Joint-Venture structure.
• Johnson & Johnson
– Recruited, trained and mentored individuals to transition into restructured organization
in a self-directed work team environment.
Customer Focus
• GE Capital
– Annually attained high Net Promoter scores across all industries outperforming the
competition by 50%.
– Formulated Strategic Alliance structures with key manufacturers, representing > 75% of
the loan portfolio.
– Formulated and operationalized a Strategic Manufacturer Dashboard to identify GE’s
unique value proposition with each key relationship to maximize overall share of wallet.
• Amana Appliance
– Formulated key relationships and established procedures with buying groups, national,
regional dealer chains to to achieve “open to buy” status, accommodating seasonal
buying trends.
• Johnson & Johnson
– Reorganized staff into functional work teams to improve internal processing and
improve customer service.
– Reduced transactional errors (Deductions) with National Accounts by working with both
internal and external functional channel partners.
“I worked for and with Marvin over the past 10 years at GE. Marvin is decisive, analytical, a customer
advocate, with a strong work ethic and commitment to success which makes him a great leader
and contributor to any team. As a coach and mentor, Marvin drives his team to the highest
standards of market performance” Jim Green, VP Business Development
“Marvin is a dedicated, loyal business partner. A true professional. Some one you can always depend
on getting the job done” Timothy Congdon – Congdon Associates – In reference to our vendor-
client relationship.
“Marvin is personable and customer service oriented. He as strong leadership skills and the ability to
motivate team members. In nearly 20 years of knowing and working with Marvin I respect and
appreciate his integrity and business acumen” John Crowson – President Scag Power Equipment
“Marvin did an excellent job with our account. I could really count on him to do what he said he was
going to do, in the timeframe he said it would be done. He also stood by his word and his
commitments to our company. I would certainly hire him again and trust that he would do a great
job!” Pat Cappucci – President, Schiller Grounds Care - In reference to our vendor-client
relationship.
“In my years of working both with and for Marvin, I have always been impressed with his attention to
detail. He is focused, analytical and decisive. He has a strategic approach to complex situations
and works tirelessly to achieve the desired results. He looks to develop professional relationships
with the customer and uses a partnership approach to achieve success. Mark Applen – VP National
Accounts
Testimonials
“I worked for and with Marvin over the past 10 years at GE. Marvin is decisive, analytical, a customer
advocate, with a strong work ethic and commitment to success which makes him a great leader
and contributor to any team. As a coach and mentor, Marvin drives his team to the highest
standards of market performance” Jim Green, VP Business Development
“Marvin is a dedicated, loyal business partner. A true professional. Some one you can always depend
on getting the job done” Timothy Congdon – Congdon Associates – In reference to our vendor-
client relationship.
“Marvin is personable and customer service oriented. He as strong leadership skills and the ability to
motivate team members. In nearly 20 years of knowing and working with Marvin I respect and
appreciate his integrity and business acumen” John Crowson – President Scag Power Equipment
“Marvin did an excellent job with our account. I could really count on him to do what he said he was
going to do, in the timeframe he said it would be done. He also stood by his word and his
commitments to our company. I would certainly hire him again and trust that he would do a great
job!” Pat Cappucci – President, Schiller Grounds Care - In reference to our vendor-client
relationship.
“In my years of working both with and for Marvin, I have always been impressed with his attention to
detail. He is focused, analytical and decisive. He has a strategic approach to complex situations
and works tirelessly to achieve the desired results. He looks to develop professional relationships
with the customer and uses a partnership approach to achieve success. Mark Applen – VP National
Accounts
Testimonials

More Related Content

What's hot

CV_MarkMcEwen v8
CV_MarkMcEwen v8CV_MarkMcEwen v8
CV_MarkMcEwen v8Mark McEwen
 
Keitha J[15691]Resume Rev 7
Keitha J[15691]Resume Rev 7Keitha J[15691]Resume Rev 7
Keitha J[15691]Resume Rev 7Keitha Keene
 
John Valdez executive resume april 7th
John Valdez executive resume april 7thJohn Valdez executive resume april 7th
John Valdez executive resume april 7thJohn Valdez
 
DelPlato Resume.R 2016
DelPlato Resume.R 2016DelPlato Resume.R 2016
DelPlato Resume.R 2016Tony Del Plato
 
755592 Rm (2)[1]
755592 Rm (2)[1]755592 Rm (2)[1]
755592 Rm (2)[1]moss48073
 
CALABRESE_JOHN_RESUME 2015
CALABRESE_JOHN_RESUME 2015CALABRESE_JOHN_RESUME 2015
CALABRESE_JOHN_RESUME 2015John Calabrese
 
K Gonsowski Resume Final
K  Gonsowski Resume FinalK  Gonsowski Resume Final
K Gonsowski Resume FinalKevin Gonsowski
 
Lynn M Sumrall Resume 2015
Lynn M Sumrall  Resume  2015Lynn M Sumrall  Resume  2015
Lynn M Sumrall Resume 2015Lynn Sumrall
 
Jerry Amante Resume
Jerry Amante ResumeJerry Amante Resume
Jerry Amante ResumeJerry Amante
 
Resume Executive Management _ Stephen J. Ayris
Resume Executive Management _ Stephen J. AyrisResume Executive Management _ Stephen J. Ayris
Resume Executive Management _ Stephen J. AyrisStephen Ayris
 
McMillan Resume - August 2016
McMillan Resume - August 2016McMillan Resume - August 2016
McMillan Resume - August 2016Mark McMillan
 
Rod Kennard Resume _Nov 2016_V2
Rod Kennard Resume _Nov 2016_V2Rod Kennard Resume _Nov 2016_V2
Rod Kennard Resume _Nov 2016_V2Rod Kennard
 

What's hot (20)

CV_MarkMcEwen v8
CV_MarkMcEwen v8CV_MarkMcEwen v8
CV_MarkMcEwen v8
 
Keitha J[15691]Resume Rev 7
Keitha J[15691]Resume Rev 7Keitha J[15691]Resume Rev 7
Keitha J[15691]Resume Rev 7
 
Christopher Barbeau Resume
Christopher Barbeau ResumeChristopher Barbeau Resume
Christopher Barbeau Resume
 
John Valdez executive resume april 7th
John Valdez executive resume april 7thJohn Valdez executive resume april 7th
John Valdez executive resume april 7th
 
DelPlato Resume.R 2016
DelPlato Resume.R 2016DelPlato Resume.R 2016
DelPlato Resume.R 2016
 
Resume
ResumeResume
Resume
 
Km naveen c15
Km naveen c15Km naveen c15
Km naveen c15
 
755592 Rm (2)[1]
755592 Rm (2)[1]755592 Rm (2)[1]
755592 Rm (2)[1]
 
Lindsey R. Whitney-2015.1.2.3
Lindsey R. Whitney-2015.1.2.3Lindsey R. Whitney-2015.1.2.3
Lindsey R. Whitney-2015.1.2.3
 
Paige Spartano Resume
Paige Spartano ResumePaige Spartano Resume
Paige Spartano Resume
 
CALABRESE_JOHN_RESUME 2015
CALABRESE_JOHN_RESUME 2015CALABRESE_JOHN_RESUME 2015
CALABRESE_JOHN_RESUME 2015
 
K Gonsowski Resume Final
K  Gonsowski Resume FinalK  Gonsowski Resume Final
K Gonsowski Resume Final
 
Laxman Reddy
Laxman ReddyLaxman Reddy
Laxman Reddy
 
Lynn M Sumrall Resume 2015
Lynn M Sumrall  Resume  2015Lynn M Sumrall  Resume  2015
Lynn M Sumrall Resume 2015
 
Jerry Amante Resume
Jerry Amante ResumeJerry Amante Resume
Jerry Amante Resume
 
Carchidi Resume
Carchidi ResumeCarchidi Resume
Carchidi Resume
 
Prasoon_CV.DOC
Prasoon_CV.DOCPrasoon_CV.DOC
Prasoon_CV.DOC
 
Resume Executive Management _ Stephen J. Ayris
Resume Executive Management _ Stephen J. AyrisResume Executive Management _ Stephen J. Ayris
Resume Executive Management _ Stephen J. Ayris
 
McMillan Resume - August 2016
McMillan Resume - August 2016McMillan Resume - August 2016
McMillan Resume - August 2016
 
Rod Kennard Resume _Nov 2016_V2
Rod Kennard Resume _Nov 2016_V2Rod Kennard Resume _Nov 2016_V2
Rod Kennard Resume _Nov 2016_V2
 

Viewers also liked

About us lancaster health center-2
About us   lancaster health center-2About us   lancaster health center-2
About us lancaster health center-2Jaymes Leavitt
 
7 CRO lessons learned after going through 100s of A/B testing case studies
7 CRO lessons learned after going through 100s of A/B testing case studies7 CRO lessons learned after going through 100s of A/B testing case studies
7 CRO lessons learned after going through 100s of A/B testing case studiesTaruna Manchanda
 
The principles-of-islamic-finance
The principles-of-islamic-financeThe principles-of-islamic-finance
The principles-of-islamic-financesmile4u_19
 
Field observation
Field observationField observation
Field observationtamibarrera
 
Slideshare
SlideshareSlideshare
SlideshareSphereUp
 
Audience research
Audience researchAudience research
Audience researchelliemainn
 
Villa l'orange brochure
Villa l'orange brochureVilla l'orange brochure
Villa l'orange brochureIulian Olaru
 
Incredible india!!
Incredible india!!Incredible india!!
Incredible india!!oldsaintnick
 
оптические системы передачи и транспортные сети
оптические системы передачи и транспортные сетиоптические системы передачи и транспортные сети
оптические системы передачи и транспортные сетиRùa Mắt Cận
 
Seminario Fondazione Centro Produttivita' Veneto - Vicenza 24 Ottobre 2013
Seminario Fondazione Centro Produttivita' Veneto - Vicenza 24 Ottobre 2013Seminario Fondazione Centro Produttivita' Veneto - Vicenza 24 Ottobre 2013
Seminario Fondazione Centro Produttivita' Veneto - Vicenza 24 Ottobre 2013Luca Moroni ✔✔
 
Assignment 1 history of education technology rocío prado
Assignment 1 history of education technology   rocío pradoAssignment 1 history of education technology   rocío prado
Assignment 1 history of education technology rocío pradoRocioEstefaniaPrado
 

Viewers also liked (15)

About us lancaster health center-2
About us   lancaster health center-2About us   lancaster health center-2
About us lancaster health center-2
 
7 CRO lessons learned after going through 100s of A/B testing case studies
7 CRO lessons learned after going through 100s of A/B testing case studies7 CRO lessons learned after going through 100s of A/B testing case studies
7 CRO lessons learned after going through 100s of A/B testing case studies
 
The principles-of-islamic-finance
The principles-of-islamic-financeThe principles-of-islamic-finance
The principles-of-islamic-finance
 
Field observation
Field observationField observation
Field observation
 
Slideshare
SlideshareSlideshare
Slideshare
 
Audience research
Audience researchAudience research
Audience research
 
Assignment # 2 Prado Rocío
Assignment # 2 Prado RocíoAssignment # 2 Prado Rocío
Assignment # 2 Prado Rocío
 
Villa l'orange brochure
Villa l'orange brochureVilla l'orange brochure
Villa l'orange brochure
 
presentacion proyecto
presentacion proyectopresentacion proyecto
presentacion proyecto
 
Incredible india!!
Incredible india!!Incredible india!!
Incredible india!!
 
оптические системы передачи и транспортные сети
оптические системы передачи и транспортные сетиоптические системы передачи и транспортные сети
оптические системы передачи и транспортные сети
 
Seminario Fondazione Centro Produttivita' Veneto - Vicenza 24 Ottobre 2013
Seminario Fondazione Centro Produttivita' Veneto - Vicenza 24 Ottobre 2013Seminario Fondazione Centro Produttivita' Veneto - Vicenza 24 Ottobre 2013
Seminario Fondazione Centro Produttivita' Veneto - Vicenza 24 Ottobre 2013
 
Automation
AutomationAutomation
Automation
 
Assignment 1 history of education technology rocío prado
Assignment 1 history of education technology   rocío pradoAssignment 1 history of education technology   rocío prado
Assignment 1 history of education technology rocío prado
 
HPLC and GC
HPLC and GCHPLC and GC
HPLC and GC
 

Similar to Solomon portfolio 1

Tarak resume mar 2019
Tarak resume  mar 2019Tarak resume  mar 2019
Tarak resume mar 2019Tarak Chhaya
 
Jeff Lamb Professional Summary
Jeff Lamb Professional SummaryJeff Lamb Professional Summary
Jeff Lamb Professional SummaryJeffrey Lamb
 
Business improvement approach & methodology marton - 2019
Business improvement approach & methodology   marton - 2019Business improvement approach & methodology   marton - 2019
Business improvement approach & methodology marton - 2019Craig Marton
 
Jalyn Moore Resume
Jalyn Moore Resume Jalyn Moore Resume
Jalyn Moore Resume jalyn moore
 
Sales Director, Cyber Security Enterprise - Eastern USA
Sales Director, Cyber Security Enterprise - Eastern USASales Director, Cyber Security Enterprise - Eastern USA
Sales Director, Cyber Security Enterprise - Eastern USAJeanette Bodkin
 
Moskalyk, C (Resume) Branch Manager
Moskalyk, C (Resume) Branch ManagerMoskalyk, C (Resume) Branch Manager
Moskalyk, C (Resume) Branch ManagerCindy Moskalyk
 
Martin Agbugui, 2016.doc R
Martin Agbugui, 2016.doc RMartin Agbugui, 2016.doc R
Martin Agbugui, 2016.doc RMartin Agbugui
 
Sarah M Gordee Resume 3 2011
Sarah M Gordee Resume 3 2011Sarah M Gordee Resume 3 2011
Sarah M Gordee Resume 3 2011smgordee
 
Pavan Delivery Manager with cover letter
Pavan Delivery Manager with cover letterPavan Delivery Manager with cover letter
Pavan Delivery Manager with cover letterPavan Kumar
 
Pam Barnes Resume
Pam Barnes ResumePam Barnes Resume
Pam Barnes ResumePam Barnes
 

Similar to Solomon portfolio 1 (20)

Tarak resume mar 2019
Tarak resume  mar 2019Tarak resume  mar 2019
Tarak resume mar 2019
 
MCR 2015
MCR 2015MCR 2015
MCR 2015
 
Jeff Lamb Professional Summary
Jeff Lamb Professional SummaryJeff Lamb Professional Summary
Jeff Lamb Professional Summary
 
Business improvement approach & methodology marton - 2019
Business improvement approach & methodology   marton - 2019Business improvement approach & methodology   marton - 2019
Business improvement approach & methodology marton - 2019
 
Cv tarun mathur
Cv tarun mathurCv tarun mathur
Cv tarun mathur
 
Jeffrey H Higgins Resume
Jeffrey H Higgins ResumeJeffrey H Higgins Resume
Jeffrey H Higgins Resume
 
Jalyn Moore Resume
Jalyn Moore Resume Jalyn Moore Resume
Jalyn Moore Resume
 
Subramanian V Resume
Subramanian V ResumeSubramanian V Resume
Subramanian V Resume
 
Syed Haider Bio
Syed Haider BioSyed Haider Bio
Syed Haider Bio
 
Tqm Slides
Tqm   SlidesTqm   Slides
Tqm Slides
 
AEResume2016
AEResume2016AEResume2016
AEResume2016
 
Sales Director, Cyber Security Enterprise - Eastern USA
Sales Director, Cyber Security Enterprise - Eastern USASales Director, Cyber Security Enterprise - Eastern USA
Sales Director, Cyber Security Enterprise - Eastern USA
 
Resume_Prakash Natarajan
Resume_Prakash NatarajanResume_Prakash Natarajan
Resume_Prakash Natarajan
 
Manager+resume+ii
Manager+resume+iiManager+resume+ii
Manager+resume+ii
 
Moskalyk, C (Resume) Branch Manager
Moskalyk, C (Resume) Branch ManagerMoskalyk, C (Resume) Branch Manager
Moskalyk, C (Resume) Branch Manager
 
AKornacki3_resume
AKornacki3_resumeAKornacki3_resume
AKornacki3_resume
 
Martin Agbugui, 2016.doc R
Martin Agbugui, 2016.doc RMartin Agbugui, 2016.doc R
Martin Agbugui, 2016.doc R
 
Sarah M Gordee Resume 3 2011
Sarah M Gordee Resume 3 2011Sarah M Gordee Resume 3 2011
Sarah M Gordee Resume 3 2011
 
Pavan Delivery Manager with cover letter
Pavan Delivery Manager with cover letterPavan Delivery Manager with cover letter
Pavan Delivery Manager with cover letter
 
Pam Barnes Resume
Pam Barnes ResumePam Barnes Resume
Pam Barnes Resume
 

Solomon portfolio 1

  • 2. Marvin Solomon Education Built a technical foundation Influencing/Negotiation Skills Customer Focus Project Management Change Management Negotiation Skills Financial Structuring Leadership Development Change Management Process Improvement Business Strategy Growth Leader Process Improvement Customer Focus Rutgers University BS-Management MBA - Finance McNeil Cons. Prod. Financial Service Mgr. (4 years) J & J Healthcare Credit/Portfolio Mgmt. (9 years) Johnson & Johnson Project Management (3 years) Transamerica P & L Management (7 years) Amana Appliances Director Financial Svc. (4 years) GE Capital P&L/Commercial Leader (8 years) Organizational Design Change Management Influencing Skills Business Development New Product Strategy Risk, Portfolio Mgmt.
  • 4. Project/Change Management • GE Capital/Transamerica – Introduced automation to dealer base of 8,000 that produced adoption rates of 80%+, lowering costs and provided superior reporting and processing tools. – Guided transition and onboarding of large manufacturer programs $100+ million into 3rd party relationships. – Reduced time to add new dealers by 80% by changing organization structure and introducing new technology. – Partnered with 10+ customers on projects to improve their knowledge relating lean manufacturing, global finance, commodity trading, employee development and benefits. • Amana Appliance – Created JV with 3rd party finance unit to share equity, risk, profits, resources and expertise. – Developed enhanced reporting systems to measure impact of volume, mix and rate on logistic expense • Johnson & Johnson – Designed and developed state of the art front end order entry and financial systems in concert with Andersen Consulting to create a consolidated Consumer Products Customer Support Center. – Implemented and managed automated promotion management systems to reduce costs and accelerate turnaround time on rebate checks to customers. – Reorganized staff into cross-functional work teams to improve internal processing and reduce cycle times. – Key member of cross-functional Returned Goods Task Force which reduced returns/damaged goods by 50%
  • 5. • GE Capital – Expanded loan portfolio from $700 million to $1.2 billion over 7 year period achieving double-digit top line growth compared to industry averages of 3-5%. – During 2009 and 2010, delivered 5% net income growth in Outdoor Products despite adverse economic conditions. – Redesigned Inside Sales Team to onboard 1,000 to 1,500 new dealers annually while reducing wing-to-wing cycle time by 85% from 20 to 3 days. – Created long-term strategic alliances with key Outdoor Products Manufacturers representing >75% of the portfolio. • Transamerica – Grew asset base from $200 million to $700 million, a 19.6% CAGR, while reducing expenses by 28% over a 7 year period. – Achieved 80% market share in Outdoor Products market with a combination of superior service, high quality programs and trusted sales relationships. • Amana Appliances – Initiated partnerships with key customers to provide vendor managed inventory programs designed to reduce risk and support mutual growth objectives. Business Development/Growth
  • 6. • GE Capital – Acquired responsibility for $85 million furniture portfolio and successfully liquidated the assets in 18 months. – Created the company’s first employee compliance committee to engage on issues specific to the business. The team raised and resolved > 35 issues, conducted extensive training and formulated the first company wide “Compliance Day” program. – Successfully transitioned all portfolios to libor based programs to better match borrowings and reduce risk of margin leakage • Transamerica – Created warranty feeds as a means of identifying retail sold inventory and reducing delinquency. – Increased rates of dealer usage of front-end systems to > 75% to reduce payment float. • Amana Appliance – Reduced A/R delinquency by 73%, bad debt by 47%, operating expense by 40% and headcount by 35% in a 24 month period. • Johnson & Johnson – Reduced DSO by 3 days, invoice delinquency > 30 days by 75%. – Improved A/R auto cash application rates by 50% and accelerated customer order cycle time by 30%. Processing speed resulted in accelerated resolution of disputes and decreased delinquency rates. Risk Management
  • 7. Leadership • GE Capital – Promoted diversity and inclusiveness by taking leadership roles in workshops and forums across business locations. – Maintained active role in informal and formal mentoring programs successfully guiding individuals through complex career transitions. – Formulated and facilitated teams to improve the quality of employee feedback, rewards and recognition, career development, performance practices and tools and resources. • Transamerica – Managed cross-functional team of 90 in Risk, Portfolio Management, Sales and Marketing functions across 12 distinct Industries. – Led Transamerica’s Quality Improvement Task Force. – Received Transamerica’s 2001 & 2002’s Mentoring Excellence Awards. • Amana Appliance – Reorganized and managed cross-company team of 40 in Joint-Venture structure. • Johnson & Johnson – Recruited, trained and mentored individuals to transition into restructured organization in a self-directed work team environment.
  • 8. Customer Focus • GE Capital – Annually attained high Net Promoter scores across all industries outperforming the competition by 50%. – Formulated Strategic Alliance structures with key manufacturers, representing > 75% of the loan portfolio. – Formulated and operationalized a Strategic Manufacturer Dashboard to identify GE’s unique value proposition with each key relationship to maximize overall share of wallet. • Amana Appliance – Formulated key relationships and established procedures with buying groups, national, regional dealer chains to to achieve “open to buy” status, accommodating seasonal buying trends. • Johnson & Johnson – Reorganized staff into functional work teams to improve internal processing and improve customer service. – Reduced transactional errors (Deductions) with National Accounts by working with both internal and external functional channel partners.
  • 9. “I worked for and with Marvin over the past 10 years at GE. Marvin is decisive, analytical, a customer advocate, with a strong work ethic and commitment to success which makes him a great leader and contributor to any team. As a coach and mentor, Marvin drives his team to the highest standards of market performance” Jim Green, VP Business Development “Marvin is a dedicated, loyal business partner. A true professional. Some one you can always depend on getting the job done” Timothy Congdon – Congdon Associates – In reference to our vendor- client relationship. “Marvin is personable and customer service oriented. He as strong leadership skills and the ability to motivate team members. In nearly 20 years of knowing and working with Marvin I respect and appreciate his integrity and business acumen” John Crowson – President Scag Power Equipment “Marvin did an excellent job with our account. I could really count on him to do what he said he was going to do, in the timeframe he said it would be done. He also stood by his word and his commitments to our company. I would certainly hire him again and trust that he would do a great job!” Pat Cappucci – President, Schiller Grounds Care - In reference to our vendor-client relationship. “In my years of working both with and for Marvin, I have always been impressed with his attention to detail. He is focused, analytical and decisive. He has a strategic approach to complex situations and works tirelessly to achieve the desired results. He looks to develop professional relationships with the customer and uses a partnership approach to achieve success. Mark Applen – VP National Accounts Testimonials
  • 10. “I worked for and with Marvin over the past 10 years at GE. Marvin is decisive, analytical, a customer advocate, with a strong work ethic and commitment to success which makes him a great leader and contributor to any team. As a coach and mentor, Marvin drives his team to the highest standards of market performance” Jim Green, VP Business Development “Marvin is a dedicated, loyal business partner. A true professional. Some one you can always depend on getting the job done” Timothy Congdon – Congdon Associates – In reference to our vendor- client relationship. “Marvin is personable and customer service oriented. He as strong leadership skills and the ability to motivate team members. In nearly 20 years of knowing and working with Marvin I respect and appreciate his integrity and business acumen” John Crowson – President Scag Power Equipment “Marvin did an excellent job with our account. I could really count on him to do what he said he was going to do, in the timeframe he said it would be done. He also stood by his word and his commitments to our company. I would certainly hire him again and trust that he would do a great job!” Pat Cappucci – President, Schiller Grounds Care - In reference to our vendor-client relationship. “In my years of working both with and for Marvin, I have always been impressed with his attention to detail. He is focused, analytical and decisive. He has a strategic approach to complex situations and works tirelessly to achieve the desired results. He looks to develop professional relationships with the customer and uses a partnership approach to achieve success. Mark Applen – VP National Accounts Testimonials