Arun Kumar Pandey is a Senior Software Engineer with over 4.8 years of IT experience in production support, specializing in UNIX shell scripting and troubleshooting. He has worked on significant projects involving application development and support for high-availability systems, including automated attendance systems and enterprise content management. Arun holds a BCA degree, is fluent in English and Hindi, and is currently based in Bangalore.

1. Arun Kumar Pandey
Sr. Software Engineer
Address: khenakar plaza, 2nd floor, Above Allahabad bank, Hinjewadi chowk,
Pune -57
Email: - kps.a@outlook.com
Mob. +91-998-631-1250, 844-780-4308
CAREER OBJECTIVE
Over 4.8 year of IT experience in Production Support with Unix Shell Scripting L2 and fault-
finding skills. A highly versatile individual, motivated with a great interest in the Application
development seeking challenging assignments with a wide organization. Which enable me to
use my skills towards achieving organization goals and objectives.
EXPERIENCE SUMMARY: -
• Managing Different File System UFS
• Responsible for daily environment health checks by reviewing alerts & automated
reports scheduled on daily basis.
• Troubleshooting with logs
• Monitoring system performance with top utility
• Troubleshooting with Application logs and webserver logs.
• Knowledge Zabbix Monitoring
• Basic Knowledge of (Procedure, Function, Cursor, Trigger and JOIN)
• Working with SQL Queries like (select, delete, update, insert).
• Performing User Administration
• Enrolled with Deployment and Implementation
• Shell Scripting with UNIX platform.
• Troubleshooting issues related to application slowness, struck threads, OutOfMemory
issues etc.
• Responsible to write scripts which identify the legacy (like old logs file management)
data and the valid data (objects statistics).
• Performed SED and AWK for manipulate data of flat files like delete update insert data.
• Tracking, logging and responding to support and incident tickets.
EXPERIENCE DETAILS:-
Duration Organization Designation
Nov 2012-Oct 2016 Idexcel Technology Software Engineer

2. Oct 2016 – 15-july-2017 IBM India Pvt. Ltd Software Engineer
April-2018 – till date Accenture Sr.Software Engineer
TECHNICAL EXPERTISE: -
Scripting Languages Shell Scripting(sh,bash,ksh) , AWK, Sed
Database Language Oracle 10g(SQL, PL/SQL)
Utilities cat, cp,mv,ps,df,free,ftp,ls,sort,diff,uname,chown,Cut,head,tail,last,
send mail, at, batch, crontab, grep, find, vim, vi, grep, tar ,zip
,compress.
Performance
Tools/Utility
Vmstat ,top,Sar, prstat, ITSM, Super Putty
Operating System Unix/ Linux/,win7/8
PROJECT1:
Project Name Automated Attendance Server (AAS)
Client Idexcel Technology
Role Production Support Engineer (Software Engineer)
Duration 46 Month
Environment UNIX, Linux, Super Putty, ITSM,SQL
Team Size 40
Description:
• Project involved to create automatic network oriented class System in VLAN Environment,
Along with web based reporting, backup. Project based on client-server architecture in
which Client will calculate ‘smbios' serial number and IP address of student's laptop and will
pass it to attendance server, attendance server in turn communicate with Oracle server's
table to find his actual class and current location if he is in actual class or somewhere else
based upon IP address in VLAN. If current location matched with actual class location as per
class's timetable then attendance is marked
Responsibilities:
• Application Support, Client interactions and Batch monitoring for regulatory applications.
• Follow defined and established process for support execution and service on-boarding
• Publish Service impact notifications to stake holders in the event of delay of deliverables
• Making sure that the L1 team is trained on the Issues handled by them and the issue is
• adequately documented under FAQ for Knowledge management
• Plan weekend maintenances for creating partitions and doing purge of data
• Space forecast of DB and UNIX application servers and schedule and execute housekeeping
to avoid disk space full.
• Responsible for managing and executing important quarterly/yearly activities like Power
down
• Develop effective relationships with other business units and teams, the Service Desk and

3. infrastructure personnel to facilitate the highest level of service to clients.
PROJECT 2:
Project Name Enterprise Content Management & Delivery (ECMD)
Client IBM (CIO-chief information office) – IGA Account
Role Production Support Engineer (Software Engineer)
Duration 10 Month
Environment UNIX, Linux, Super Putty, ITSM,SQL,RTC,DST
Team Size 30
Description:
Enterprise Content Management and Delivery (ECMD) comprise the end to end process and
strategic suite of tools for creating content through ECM using IConS and GCS and delivering
the content thought the Sales Knowledge Management suite of tools which including sales
support Data Store (SSI-DS),SSIWeb and Offering Information External (OIX)
ECMD is transforming the way IBM creates, manages and distributes web content across the
enterprise by.
• Identifying redundant processes and migrating them to corporate solutions.
• Showcasing IBM products and solution.
Responsibilities:
• Application Support, Client interactions and Batch monitoring for regulatory applications.
• Monitor system availability.
• Manage and support high-availability 24/7 production systems with an on call rotation.
• Research, develop, and deploy automation scripts and tools to improve the teams overall
efficiency
• Document and execute disaster recovery processes.
• Must be able to communicate effectively and work well within a team environment.
• Follow defined and established process for support execution and service on-boarding
• Publish Service impact notifications to stake holders in the event of delay of deliverables
• Making sure that the L1 team is trained on the Issues handled by them and the issue is
• Plan weekend maintenances for creating partitions and doing purge of data
• Provide L1/L2 technical support within the web application, track high priority issues and
drive them to various teams for resolution.
• Space forecast of DB and UNIX application servers and schedule and execute housekeeping
to avoid disk space full.
• Responsible for managing and executing important quarterly/yearly activities like Power
down

4. PROJECT 3:
Project Name Barclaycard
Client Barclays Investment Bank
Role Sr. Software Engineer
Environment UNIX, Super Putty,TWS, SOA, Informatica
Team Size 45
Responsibilities:
• Provide L1 and L2 support for day to day batch of trace.
• Monitor system availability.
• Provide of timely updates on the current status of the batch reports.
• Properly escalate issues.
• For any job, schedule, and set up changes, seek SME and CZAST approval.
• Aware of the basic workaround for batch remediation.
EDUCATION:-
Year Qualification Institute University/Board Percentage
2012 BCA NANDINI NAGAR
P.G. COLLEGE
NAWABGANJ,GONDA
DR. R.M.L.AWADH
UNIVERSITY
FAIZABAD
75
2009 Class XII J.L.N KISHAN INTER
COLLEGE GAUSPUR
BASTI
U.P BOARD 64
2007 Class X SANT T.D. INTER
COLLEGE
BASTHANWAN
BASTI
U.P BOARD 69
PERSONAL DETAIL: -
Name : Arun Kumar Pandey
Father's Name : Ram Shankar Pandey
Gander : Male
Date of birth : 10 March 1993
Nationality : Indian
Languages : English, Hindi

5. PAN Card Number : BOGPP1651F
PASSPORT Number : M1150941
Aadhar Number : 258824418383
Current Location : Bangalore.
Declaration:
I hereby declare that whatever furnished above is true and correct to the best of my knowledge and
belief.
Arun Kumar Pandey Place: Pune

6. PAN Card Number : BOGPP1651F
PASSPORT Number : M1150941
Aadhar Number : 258824418383
Current Location : Bangalore.
Declaration:
I hereby declare that whatever furnished above is true and correct to the best of my knowledge and
belief.
Arun Kumar Pandey Place: Pune