Sathishkumar Natarajan has over 4 years of experience in IT development and support roles. He currently works as a Senior Application Developer for I|Nautix Technology, where he provides third line support for applications and develops new requirements. Prior to this, he worked as a Systems Engineer and Oracle Application Developer for Tata Consultancy Services and Tech Mahindra, respectively, supporting various finance and telecom projects. He has skills in PL/SQL, UNIX, Shell Scripting and databases like Oracle and Sybase.

1. Sathishkumar Natarajan
sathishkumar093@gmail.com | +91-9566000137 | Tamil Nadu, India
Experience Summary
BE Graduate with 4 years of total IT experience on development and support projects.
 Experience in production support of PLSQL and UNIX Technology.
 Experience in Analyzing, developing and testing the code implemented in the production/test environments.
 Experience in handling end customer/user to resolve their issues reported.
Work Summary
I|Nautix Technology, A BNY Mellon Company
Chennai, India
Apr 2014 – Till Date
Domain: BFSI
Project Title: BDS (Broker Dealer Service)
Role: Senior Application Developer
Skills: Sybase PL/SQL, UNIX, Shell Script
Description
 A repurchase agreement, also known as a repo, RP, or sale and repurchase agreement, is the sale of
securities together with an agreement for the seller to buy back the securities at a later date. The
repurchase price should be greater than the original sale price, the difference effectively representing
interest, sometimes called the repo rate. The party that originally buys the securities effectively acts as a
lender. The original seller is effectively acting as a borrower, using their security as collateral for a secured
cash loan at a fixed rate of interest.
 The Bank of New York Mellon acts as agent; Tri-party repo is that a custodian bank or international clearing
organization, the tri-party agent, acts as an intermediary between the two parties to the repo. The tri-party
agent is responsible for the administration of the transaction including collateral allocation, marking to
market, and substitution of collateral.
Areas of Responsibility
 Providing 3rd
line support for application/system batches and fixing issue and developing new requirement
to improve system accessibility.
 Handling REMEDY incident tickets raised and providing resolving before SLA breach.
Tata Consultancy Services
Pune, India
Oct 2013 – Apr 2014 (7 months)
Domain: BFSI (Client – Morgan & Stanley)
Project Title: CPT Finance

2. Role: Systems Engineer
Skills: UNIX, Shell Script, PL/SQL, Sybase, Autosys
Team size: 11
Description
 It’s a data warehouse system named as WISE, it is used as a repository for all trade, payments happens on
the general ledger accounts are captured/stored/feeded on the WISE systems.
 It has many applications which are used to generated report as per business user requirements.
Areas of Responsibility
 Handling Incidents / service requests recorded in Incident Management system.
 Assigning the tickets to the respective Administrator in the Technology Tower
 Following ITIL process on handling priority issues and in all support area wherever necessary.
Tech Mahindra
Pune, India
Apr 2011 – Sep 2013 (2 years 6 months)
Domain: Telecom (Client – British Telecom)
Project Title: ARTISAN (Automated Reporting and Target Investment System for Access Network)
Role: Oracle Application Developer
Skills: Oracle PL/SQL, UNIX, Shell Scripting, HTML, JavaScript, QTP
Team size: 6
Description
 ARTISAN – Automated Reporting and Target Investment System for Access Network is an Open reach
application. This is used by network planners in proactive maintenance of the ‘Access Network’.
 This Application stores Health & Safety data. Now this application is getting exposed to CPs through the
tool called Customer Diagnostic Tool. Hence this application is very critical in Open reach LOB.
 ARTISAN has interfaces with many other Open reach systems and process around 300 feeds on a daily /
weekly / monthly basis to assist the network planners and other user communities. This application is in
production environment for the past 10+ years and has huge amount of data stored.
Project Title: SSD (Service Solution Design)
Role: Production Support Analyst
Skills: Oracle 10g, PLSQL, UNIX, Shell Scripting, MQ, Exceed
Team size: 2
Description
 Service Solution Design (SSD) is one of the functions for OSS Provisioning, and is provided as a tool to
help control the provision of circuits over and across the BT network. It's a design tool used in provision of
circuits using the SDH (Synchronous Digital Hierarchy) network.
 SSD acts as an interface between the Service Management layer and the Network Capacity Assignment

3. Systems to provide / verify / rearrange / cease a circuit.
 SSD is a business critical system which helps in the OSS provisioning of circuits across the BT networks.
Project Title: ISPT (ISDN Service Provisioning Tool)
Role: Production Support Analyst
Skills: Oracle 10g, PLSQL, Window server 2008
Team size: 2
Description
 ISDN Service Provisioning Tool (ISPT) is used to store ISDN2 service related data.
 ISDN30, ISDN2, HBH, and FCS service records. This includes the assignment of Directory Numbers (DN's)
to service channels.
 CSS Exchange Unit/ Switch Manager (SM) Site Records - these should be identical; and User defined Site
Records. For System X, these break down the exchange unit into a cluster specific grouping of
concentrators.
Areas of Responsibility
 Providing 2nd and 3rd line support for application including handling faults raised by users and carrying out
various proactive maintenance activities like proactive monitoring to minimize fault levels, preparing change
records, preparing RCA’s for the service impacting faults and handling deployment of new releases.
 Interacts with team and gets involved in team discussions and takes the ownership.
 Ensures all work is carried out and documented in accordance with required standards, methods and
procedures.
 Handling change request to deploy for fixing the issues encountered or identified using problem/incident
managements and new requirement if customer needed.
 Resolving issues reported on the application on high priority to ensure all under SLA.
Skills
Programming Languages SQL, PL/SQL, UNIX
Scripting UNIX Shell Script, JavaScript
Database Oracle , Sybase
Education Details
 10th SSLC with 65% studied in Navarasam matriculation higher secondary school, Erode, Tamil Nadu
 12th with 65% studied in Navarasam matriculation higher secondary school, Erode, Tamil Nadu
 B.E in Computer science with 64% studied in Maharaja Prithivi Engineering College, Coimbatore
Personal Details
Date of Birth : 19th Oct, 1988
Languages Known : English, Tamil
Sex & Nationality : Male, Indian
Passport No : H8729137