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UNLEASH THE WORKFORCE
© 2012-2019 Credly, Inc | Proprietary
© 2012-2019 Credly, Inc | Proprietary
How to Validate Soft
Skills Through
Digital Credentials
Original Air Date:
June 12, 2019
© 2012-2019 Credly, Inc | Proprietary
Panelists
Dr. Jeffrey Frey
Executive Director of Learning
TalentPath
Paul Dang
Business Analyst
TalentPath
Dr. Susan Manning
Chief Success Strategist
Credly
#badgingforsoftskills
© 2012-2019 Credly, Inc | Proprietary
© 2012-2019 Credly, Inc | Proprietary
What’s the Difference?
Soft Skills Power Skills Career Skills
Baseline SkillsFoundational
Skills
Emotional
Intelligence
© 2012-2019 Credly, Inc | Proprietary
Highly Valued… no matter what you call them
https://www.burning-glass.com/wp-content/uploads/Human_Factor_Baseline_Skills_FINAL.pdf https://www.burning-glass.com/wp-content/uploads/New_Foundational_Skills.pdf
© 2012-2019 Credly, Inc | Proprietary
57% of Leaders: SOFT > HARD - LinkedIn
https://business.linkedin.com/talent-solutions/blog/trends-and-research/2018/the-most-in-demand-hard-and-soft-skills-of-2018
• “Soft skills are more
about your behavior or
thinking—your
personal
characteristics and
cognitive skills. While
they’re more difficult to
measure, soft skills are
often pretty flexible and
can help a person
thrive in a variety of
roles and industries.”
© 2012-2019 Credly, Inc | Proprietary
Credly Issues Badges for the 5 Most In-
Demand Soft Skills of 2019
© 2012-2019 Credly, Inc | Proprietary
Emotional Intelligence is Foundational
• “Many of the core
competencies for soft
skills have a foundation
in emotional intelligence
skills. Emotional
intelligence is a learned ability
to identify, experience,
understand, and express
human emotions in healthy
and productive ways.”
https://www.nationalsoftskills.org/sof
t-skills-and-emotional-intelligence/
© 2012-2019 Credly, Inc | Proprietary
Measurable Ins and Outs
• “Soft skills” accurately
measured are proven to
have a positive effect on
business outcomes.
You have to start at
the bottom to reach
the top competency
© 2012-2019 Credly, Inc | Proprietary
Learning a Skill & Proving It
• Nature vs. Nurture
• Proving you have the skill
• Is the skill transferrable top different contexts
© 2012-2019 Credly, Inc | Proprietary
© 2012-2019 Credly, Inc | Proprietary
The Earner Experience
• Soft skills are important
• My career path
• Skills are “learned”
• Recent Talent Path experience
(academic and professional)
• Progression
• Learning the skills
• Being credentialed
• Using the skills
• Believing in the credential is just as important
© 2012-2019 Credly, Inc | Proprietary
Challenges?
Workplace
Experience
Digital
Credentials
Proof of
Skills
© 2012-2019 Credly, Inc | Proprietary
DISC, MBTI and other ways of
assessing?
Personality Assessments
Is this manipulative?
Is this for every context?
What does it matter?
© 2012-2019 Credly, Inc | Proprietary
Verifying the skills
© 2012-2019 Credly, Inc | Proprietary
Example of a badging system
© 2012-2019 Credly, Inc | Proprietary
© 2012-2019 Credly, Inc | Proprietary
Questions?
Dr. Jeffrey Frey
Executive Director of Learning
TalentPath
Paul Dang
Business Analyst
TalentPath
Dr. Susan Manning
Chief Success Strategist
Credly
#badgingforsoftskills
UNLEASH THE WORKFORCE
© 2012-2019 Credly, Inc | Proprietary

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Soft skillswebinar v7

  • 1. UNLEASH THE WORKFORCE © 2012-2019 Credly, Inc | Proprietary
  • 2. © 2012-2019 Credly, Inc | Proprietary How to Validate Soft Skills Through Digital Credentials Original Air Date: June 12, 2019
  • 3. © 2012-2019 Credly, Inc | Proprietary Panelists Dr. Jeffrey Frey Executive Director of Learning TalentPath Paul Dang Business Analyst TalentPath Dr. Susan Manning Chief Success Strategist Credly #badgingforsoftskills
  • 4. © 2012-2019 Credly, Inc | Proprietary
  • 5. © 2012-2019 Credly, Inc | Proprietary What’s the Difference? Soft Skills Power Skills Career Skills Baseline SkillsFoundational Skills Emotional Intelligence
  • 6. © 2012-2019 Credly, Inc | Proprietary Highly Valued… no matter what you call them https://www.burning-glass.com/wp-content/uploads/Human_Factor_Baseline_Skills_FINAL.pdf https://www.burning-glass.com/wp-content/uploads/New_Foundational_Skills.pdf
  • 7. © 2012-2019 Credly, Inc | Proprietary 57% of Leaders: SOFT > HARD - LinkedIn https://business.linkedin.com/talent-solutions/blog/trends-and-research/2018/the-most-in-demand-hard-and-soft-skills-of-2018 • “Soft skills are more about your behavior or thinking—your personal characteristics and cognitive skills. While they’re more difficult to measure, soft skills are often pretty flexible and can help a person thrive in a variety of roles and industries.”
  • 8. © 2012-2019 Credly, Inc | Proprietary Credly Issues Badges for the 5 Most In- Demand Soft Skills of 2019
  • 9. © 2012-2019 Credly, Inc | Proprietary Emotional Intelligence is Foundational • “Many of the core competencies for soft skills have a foundation in emotional intelligence skills. Emotional intelligence is a learned ability to identify, experience, understand, and express human emotions in healthy and productive ways.” https://www.nationalsoftskills.org/sof t-skills-and-emotional-intelligence/
  • 10. © 2012-2019 Credly, Inc | Proprietary Measurable Ins and Outs • “Soft skills” accurately measured are proven to have a positive effect on business outcomes. You have to start at the bottom to reach the top competency
  • 11. © 2012-2019 Credly, Inc | Proprietary Learning a Skill & Proving It • Nature vs. Nurture • Proving you have the skill • Is the skill transferrable top different contexts © 2012-2019 Credly, Inc | Proprietary
  • 12. © 2012-2019 Credly, Inc | Proprietary The Earner Experience • Soft skills are important • My career path • Skills are “learned” • Recent Talent Path experience (academic and professional) • Progression • Learning the skills • Being credentialed • Using the skills • Believing in the credential is just as important
  • 13. © 2012-2019 Credly, Inc | Proprietary Challenges? Workplace Experience Digital Credentials Proof of Skills
  • 14. © 2012-2019 Credly, Inc | Proprietary DISC, MBTI and other ways of assessing? Personality Assessments Is this manipulative? Is this for every context? What does it matter?
  • 15. © 2012-2019 Credly, Inc | Proprietary Verifying the skills
  • 16. © 2012-2019 Credly, Inc | Proprietary Example of a badging system
  • 17. © 2012-2019 Credly, Inc | Proprietary
  • 18. © 2012-2019 Credly, Inc | Proprietary Questions? Dr. Jeffrey Frey Executive Director of Learning TalentPath Paul Dang Business Analyst TalentPath Dr. Susan Manning Chief Success Strategist Credly #badgingforsoftskills
  • 19. UNLEASH THE WORKFORCE © 2012-2019 Credly, Inc | Proprietary

Editor's Notes

  1. Jeff introduces the company
  2. POLL Opening comments about the various terms. No one seems to like soft skills and yet we recognize that term. Bottom line
  3. Same company, different terms in one year! Bottom line
  4. Jeff – talking about the general awareness of and value of soft skills …leading to those we issue
  5. Creativity - Harvard Business Publishing, Persuasion – Cornell, Collaboration – Education Design Lab, Adaptability Anne Arundel, Time Management Harvard Business Publishing.
  6. How do softskills relate to emotional intelligence? Moving on to my research
  7. Jeff’s research
  8. POLL – nature vs. nurture This is a discussion point. Pause ---- can there be a way to prove that the skills are transferrable. From the earner’s perspective.
  9. All Paul ….
  10. Challenge of assessing, challenge of getting others to recognize…
  11. Jeff and Susan back and forth. How can someone be so different in one context versus another with skills?
  12. Creativity - Harvard Business Publishing, Persuasion – Cornell, Collaboration – Education Design Lab, Adaptability Anne Arundel, Time Management Harvard Business Publishing.