The document discusses an IT company's intern recruitment process and challenges. The company seeks to hire more female interns who have IT knowledge and an advanced level of English. However, there are not many candidates that meet all the requirements. The company recognizes the need to change perceptions that IT jobs are only for men and to promote itself as offering equal opportunities for both men and women.

1. Design Thinking
Assignment #2: Empathize & Define
by
Melisssa Mac-Lean
IT Company seeks to diverse

2. Presentation
• I decided to analize an interview I made to my
brother who used to work for an important IT
company doing recruitment for interns.
• He explained how the recruitment process is
done, what are the main challenges and some
of the difficulties of it.

3. SAY
I need interns that:
Women
IT knowledge
English@medium/advance
d level
From determined
universities
DO
Offer equal
opportunies for men &
women to join a
worldwide known
company and to train
them .
THINK
There’s not many
people that meet our
requirement.
We need to eliminate
the thought that “IT
jobs are only for boys”
FEEL
We offer an
excellent work
environment.

4. Problem Statement
STAKEHOLDER
Worldwide IT Company
office based in
Chile, open to
diversity, best place to
work with an intern
programme
NEED
Hire girls finishing school with knowledge in IT that
have a good level of English language skills.
Insight
They need to proyect themselves as a company who
offers equal opportunities for men a women and IT
is still a sector which is male related and there’s
not many people in Chile with a good level of
English.