SocialmeetsCRM
•
1 like•373 views
SocialMeetsCRM is a customer engagement solution that connects retailers with customers through social media and smartphones. It allows retailers to engage customers in a coordinated way through relevant offers and conversations on social media. The solution analyzes these interactions and drives in-store and online sales. Key features include managing social media interactions, mobile interactions, hosting the service, and analytics. It provides templates and tools to easily publish messages across channels from one place.
Recommended
More Related Content
What's hot
What's hot (20)
Similar to SocialmeetsCRM
Similar to SocialmeetsCRM (20)
More from Thomas Wieberneit
More from Thomas Wieberneit (11)
Recently uploaded
Recently uploaded (20)
SocialmeetsCRM
- 1. SocialMeetsCRM! A Complete Customer Engagement Solution!
- 2. The Future of Retail lies in Value and Convenience!
- 3. SocialMeetsCRM! ! ! • Engage your Customers in a coordinated and relevant manner! • Improve Customer loyalty through relevant offers! • Connect and Collaborate with your Customers using social media and smartphones!
- 4. SocialMeetsCRM connects You with your Customers …!
- 5. Engage and Transact Analyze SocialMeetsCRM … and drives Your Sales in Store and on transactional Sites!
- 7. Publish to Social Media and Smartphones! Efficient! • Manage messages across channels from one place! • Templates! ! Customizable! • Rules for targeting recipients! ! Simple! • Clear guidance if conducted manually!
- 8. It’s Easy! Custom and pre-delivered templates! • Reuse existing message formats! • Brand specific for coupons and other messages! ! Integrated to back-end system! • Sending triggered by POS, OCS, CRM, …! ! Simple process! • Clear guidance if conducted manually!
- 9. Highly Customizable! ! Quickly Brand, Configure and Customize!
- 10. Mobile Social Coupons! Mobile! • Redeem coupons from the phone! ! Social! • Share or forward! ! Location & Behavior Aware! • Homestore, proximity, transaction size, “Like on Facebook”, survey, …! ! Preference Aware! • Promote store specific offers to loyal customers! Your Brand!
- 11. Rich Coupons supporting your Brand! ! Quickly Configure and Customize!
- 12. Social Coupons! Allow to • Share • Forward
- 13. Mobile Loyalty Card! Convenient! • Extends or replaces plastics card! • Supports tiered loyalty schemes! Location & Behavior Aware! • Attract near-by customers! • Use nearest store, proximity, transaction size, … to engage with customers! Preference Aware! • Promote specific offers to loyal customers!
- 14. Control Layout, Info, Validity, etc! Update cards at any time!
- 15. Integrated with POS & CRM!
- 18. Are you ready for the conversation?! Contact us: sales@socialmeetscrm.com Or have a look at www.socialmeetscrm.com