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1. Social networking has become the "killer app" for intranets by allowing employees to discover information through their social connections within the company. 2. For intranets to succeed, they must be seen as an integral part of employees' work days rather than just a place for company policies. 3. By including social features like forums, polls, photos and blogs, intranets can become vibrant company communities and better serve the needs of organizational goals and employee engagement.


























