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SOCIAL MEDIA BUSINESS PLAN
Social Media Business Plan

Goals &
Objectives

Competitive
Analysis

Audience
Analysis

Content
Planning

Select
Platforms

Measure
&
optimize

Create
content

Establish a brand
presence

Promote
your
network
Goals & Objectives
• What are they & how do you achieve them?
•
•
•
•

Goal: broad primary outcome1
Strategy: the approach you take to achieve a goal
Objective: a measureable step you take to achieve a strategy
Tactic: a tool you use to achieve a strategy

1 Forbes
Goals & Objectives

1 http://searchenginewatch.com/article/2202307/Social-Media-ROI-How-To-Define-a-Strategic-Plan
Goals & Objectives
• Strategic Planning Steps1
1.
2.
3.
4.
5.
6.
7.

Select Scope (department, business function)
Identify business goals (specific to the scope)
Define social media mission / purpose
Define social media goals
Define 1-2 objectives related to each goal
Choose tactics for each goal
Determine how you’ll measure each tactic

1 http://searchenginewatch.com/article/2202307/Social-Media-ROI-How-To-Define-a-Strategic-Plan
Audience Analysis
• Key considerations:
• General
• Primary and secondary audiences

•
•
•
•
•

Demographics
Interests
Needs
Expectations
Relationship with your brand/organization

• Other considerations (as they apply)
• Technical background
• Consumer behavior

• Continue learning throughout process
Competitive Analysis
• Key considerations:
•
•
•
•
•

What channels are competitors using?
How many followers do they have?
What type of content are they posting?
How are followers interacting with their content?
What appears to be working? Not working?

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Social Media Strategy Assignment

  • 2. Social Media Business Plan Goals & Objectives Competitive Analysis Audience Analysis Content Planning Select Platforms Measure & optimize Create content Establish a brand presence Promote your network
  • 3. Goals & Objectives • What are they & how do you achieve them? • • • • Goal: broad primary outcome1 Strategy: the approach you take to achieve a goal Objective: a measureable step you take to achieve a strategy Tactic: a tool you use to achieve a strategy 1 Forbes
  • 4. Goals & Objectives 1 http://searchenginewatch.com/article/2202307/Social-Media-ROI-How-To-Define-a-Strategic-Plan
  • 5. Goals & Objectives • Strategic Planning Steps1 1. 2. 3. 4. 5. 6. 7. Select Scope (department, business function) Identify business goals (specific to the scope) Define social media mission / purpose Define social media goals Define 1-2 objectives related to each goal Choose tactics for each goal Determine how you’ll measure each tactic 1 http://searchenginewatch.com/article/2202307/Social-Media-ROI-How-To-Define-a-Strategic-Plan
  • 6. Audience Analysis • Key considerations: • General • Primary and secondary audiences • • • • • Demographics Interests Needs Expectations Relationship with your brand/organization • Other considerations (as they apply) • Technical background • Consumer behavior • Continue learning throughout process
  • 7. Competitive Analysis • Key considerations: • • • • • What channels are competitors using? How many followers do they have? What type of content are they posting? How are followers interacting with their content? What appears to be working? Not working?