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O X I E M | C O L U M B U S & S P R I N G F I E L D | T: 8 6 6 . 4 3 2 . 8 2 3 5 | W : O X I E M . C O M
                                                                                                           oxiem.com
Sites
 Engaging Branding | Top Technology | Easy Manageability

 > Sites that perform & convert visitors to customers




Search
 Holistic Web Marketing | Organic + Paid + QOV Metrics

 > Continually-managed, for traffic and conversion



Social
 Connect | Convey | Converse With Audiences

 > Active dialog that creates a bond and advocacy
                                                           oxiem.com
Not a Social Media Policy.




                             oxiem.com
Social Media is Here to Stay

 • Your staff and students are using social media more and more everyday
     • Over 85% of Americans use social media monthly
     • Twitter grew over 500% in the last year
     • More video is uploaded to YouTube in 60 days than all 3 major US networks
       created in 60 years

 • Facebook dominates social media
     • Over 400 million users, 3 million of those live in Ohio
     • Over 50% of these users log-in everyday!
     • Mobile use of Facebook is growing like crazy. Over 100 million users are
       accessing Facebook from a mobile device. Probably from work!


 • Teens use social media differently
     • 73% of online American teens ages 12 to 17 used an online social network
       website
     • 86% of teen social network users post comments to a friend’s page or wall
     •75% of American teens ages 12-17 have a cell phone



                                                                                   oxiem.com
Why a Social Media Policy?

 • Facebook’s largest group of users are ages 35-54


 • One-third of employees surveyed never consider what their boss or
  customers might think before posting material online (Deloitte Ethics &
  Workplace Survey)

 • 15% of companies have disciplined an employee for violating multimedia
  sharing/posting policies (Proofpoint)

 • 8% have fired an employee because of these violations (Proofpoint)




                                                                            oxiem.com
Social Media Policy




                       First!
                Understand Social Media




                                          oxiem.com
Social Media Defined




Internet-Based Tools For
  Sharing & Discussing
   Information Among
     Human Beings.




                           oxiem.com
Social Media Strategy




                    The Old Way
                        Shout!




                                  oxiem.com
The Shout Method




                   oxiem.com
Social Media Strategy




                   The New Way
                        Listen




                                 oxiem.com
Facilitate the Conversation




                              oxiem.com
Social Media Strategy




                 It’s Happening
           Whether you Participate or Not




                                            oxiem.com
Developing a Social
   Media Policy
                 oxiem.com
The immediate Response

 • Lock everything down!
     • 172 million Smartphone’s were sold last year. They will find a way.
     • What about what happens after 5 p.m.
     • Remember when email was scary


 • Write a policy that is focused on what people CAN’T do


 • Social media can’t work in public education like it does in the corporate world




                                                                                 oxiem.com
Step 1 – Risk Assessment
            •   Personal voice
            •   High engagement
            •   Integration on multiple levels
            •   Open minded administration
High Risk


            •   Neutral voice with little personality (broadcast method)
            •   Lower engagement
            •   Limited integration
 Neutral    •   Administration nervous but willing to try




            •   Limited use of tools – 100% broadcast
            •   Zero engagement
            •   High monitoring/enforcement plan
Low Risk    •   Administration scared to death




                                                                           oxiem.com
Step 2 – Listening Audit

 • Determine how your staff, students and the community are using social media today:
     • Survey students & staff
     • Utilize the search engines:
          • Search.twitter.com
          • Socialmention.com
     • Tweetbeep.com (Google Alerts for Twitter)




                                                                              oxiem.com
Step 3 – Develop an overall philosophy to social media

 • Requires development of a social media strategy – an important step you should take!


 • This will be different for every organization
     For Example:
     • Social media will be used to improve communications with the community
     • Social media will be used to integrate new learning technologies in the classroom
     • Social media will be used to improve communication and collaboration between
       staff and buildings




                                                                                oxiem.com
Step 4 – Ask yourself the tough questions

 • Can our staff utilize social media professionally and identify themselves as an
  employee on their profile?
    • If so, what perimeters do we need to define


 • How will we respond to negative comments online?


 • What is the line between professional and personal?


 • How will we monitor and enforce the policy?


 • Do we need a different policy for students, staff and administration?


 • How will we evaluate new social media tools as they come up?




                                                                                     oxiem.com
Step 5 – Use what’s already out there

 • Review existing social media policies that are available on the web
     • http://socialmediagovernance.com/policies.php
     • http://thinkingmachine.pbworks.com/Think-Social-Media-Guidelines




                                                                          oxiem.com
And learn from other industries




                                  oxiem.com
Key items for every policy

 • What is social media and how will we use it


 • Reminders on confidential information


 • Define who is responsible and identify a main point of contact


 • Responsibility for what is written online


 • Identifying oneself as an employee of the company


 • What happens if the policy is violated




                                                                    oxiem.com
Questions?



    Billy Fischer | bfischer@oxiem.com| 614.448.1809
                         @billyfischer

    John Fimiani | jfimiani@oxiem.com | 937.901.6219
                       @johnfimiani

  @oxiem     facebook.com/oxiemmarketing       blog.oxiem.com

              Download this presentation at:
                  slideshare.net/oxiem

                                                       oxiem.com

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Social Media Policy for School Districts

  • 1. O X I E M | C O L U M B U S & S P R I N G F I E L D | T: 8 6 6 . 4 3 2 . 8 2 3 5 | W : O X I E M . C O M oxiem.com
  • 2. Sites Engaging Branding | Top Technology | Easy Manageability > Sites that perform & convert visitors to customers Search Holistic Web Marketing | Organic + Paid + QOV Metrics > Continually-managed, for traffic and conversion Social Connect | Convey | Converse With Audiences > Active dialog that creates a bond and advocacy oxiem.com
  • 3. Not a Social Media Policy. oxiem.com
  • 4. Social Media is Here to Stay • Your staff and students are using social media more and more everyday • Over 85% of Americans use social media monthly • Twitter grew over 500% in the last year • More video is uploaded to YouTube in 60 days than all 3 major US networks created in 60 years • Facebook dominates social media • Over 400 million users, 3 million of those live in Ohio • Over 50% of these users log-in everyday! • Mobile use of Facebook is growing like crazy. Over 100 million users are accessing Facebook from a mobile device. Probably from work! • Teens use social media differently • 73% of online American teens ages 12 to 17 used an online social network website • 86% of teen social network users post comments to a friend’s page or wall •75% of American teens ages 12-17 have a cell phone oxiem.com
  • 5. Why a Social Media Policy? • Facebook’s largest group of users are ages 35-54 • One-third of employees surveyed never consider what their boss or customers might think before posting material online (Deloitte Ethics & Workplace Survey) • 15% of companies have disciplined an employee for violating multimedia sharing/posting policies (Proofpoint) • 8% have fired an employee because of these violations (Proofpoint) oxiem.com
  • 6. Social Media Policy First! Understand Social Media oxiem.com
  • 7. Social Media Defined Internet-Based Tools For Sharing & Discussing Information Among Human Beings. oxiem.com
  • 8. Social Media Strategy The Old Way Shout! oxiem.com
  • 9. The Shout Method oxiem.com
  • 10. Social Media Strategy The New Way Listen oxiem.com
  • 12. Social Media Strategy It’s Happening Whether you Participate or Not oxiem.com
  • 13. Developing a Social Media Policy oxiem.com
  • 14. The immediate Response • Lock everything down! • 172 million Smartphone’s were sold last year. They will find a way. • What about what happens after 5 p.m. • Remember when email was scary • Write a policy that is focused on what people CAN’T do • Social media can’t work in public education like it does in the corporate world oxiem.com
  • 15. Step 1 – Risk Assessment • Personal voice • High engagement • Integration on multiple levels • Open minded administration High Risk • Neutral voice with little personality (broadcast method) • Lower engagement • Limited integration Neutral • Administration nervous but willing to try • Limited use of tools – 100% broadcast • Zero engagement • High monitoring/enforcement plan Low Risk • Administration scared to death oxiem.com
  • 16. Step 2 – Listening Audit • Determine how your staff, students and the community are using social media today: • Survey students & staff • Utilize the search engines: • Search.twitter.com • Socialmention.com • Tweetbeep.com (Google Alerts for Twitter) oxiem.com
  • 17. Step 3 – Develop an overall philosophy to social media • Requires development of a social media strategy – an important step you should take! • This will be different for every organization For Example: • Social media will be used to improve communications with the community • Social media will be used to integrate new learning technologies in the classroom • Social media will be used to improve communication and collaboration between staff and buildings oxiem.com
  • 18. Step 4 – Ask yourself the tough questions • Can our staff utilize social media professionally and identify themselves as an employee on their profile? • If so, what perimeters do we need to define • How will we respond to negative comments online? • What is the line between professional and personal? • How will we monitor and enforce the policy? • Do we need a different policy for students, staff and administration? • How will we evaluate new social media tools as they come up? oxiem.com
  • 19. Step 5 – Use what’s already out there • Review existing social media policies that are available on the web • http://socialmediagovernance.com/policies.php • http://thinkingmachine.pbworks.com/Think-Social-Media-Guidelines oxiem.com
  • 20. And learn from other industries oxiem.com
  • 21. Key items for every policy • What is social media and how will we use it • Reminders on confidential information • Define who is responsible and identify a main point of contact • Responsibility for what is written online • Identifying oneself as an employee of the company • What happens if the policy is violated oxiem.com
  • 22. Questions? Billy Fischer | bfischer@oxiem.com| 614.448.1809 @billyfischer John Fimiani | jfimiani@oxiem.com | 937.901.6219 @johnfimiani @oxiem facebook.com/oxiemmarketing blog.oxiem.com Download this presentation at: slideshare.net/oxiem oxiem.com