This document discusses internet marketing and social media marketing. It defines social marketing as using marketing principles to influence behavior change. It explains that having a website is not enough and that internet marketing through other channels like blogs, social networks and search advertising is necessary to generate traffic and business. The document provides tips on how to use social media to connect with customers and increase credibility. It discusses challenges of social media marketing and myths about it not requiring money or expertise. Finally, it provides dos and don'ts of social media like listening, participating in conversations and networking with peers.