Social media is changing the way libraries engage with their communities. The document discusses various social media platforms libraries can use like Facebook, Flickr, Twitter, blogs and more to share information and get feedback. It encourages libraries to get their staff involved by using the tools they enjoy personally and incorporating social networking into the library's online presence. The document also stresses the importance of being flexible, not hostile to new technologies, and keeping up with how patrons use social media to stay relevant in today's digital world.