WORKSHOP STRATEGIES

• Why do you need social media in recruiting
• Choose the sites that work best for your organization.
• Create a program that is customized to your organizational
  goals and brand.
• Design a program to reach and educate your candidates
• Implement the programs and gain a greater understanding
  of what is involved in site maintenance.



                                                               2
MOST POPULAR SITES

      Facebook

       Twitter

      YouTube

       Blogs

      LinkedIn

                     3
PLAN YOUR STRATEGY




                     4
ANOTHER TOOL TO USE WITH YOUR
     CURRENT STRATEGY




                                5
SAVE RECRUITERS TIME :


1.   Share your company environment.

2.   More details than ads or postings allow.

3.   Candidates can self-screen.




                                                6
BUILD RELATIONSHIPS
                Value of Influencers
Trust: 83% of people look to an opinion of a friend or
           acquaintance as a trust factor




                                                         7
POSSIBLE GOALS


hire great people
•

•hire great people very quickly
•hire great people quickly while spending less
•have strong employment brand awareness
•provide great customer service to applicants




                                                 8
What do Candidates Look for in a Company?



•Stability
•Integrity
•Benefits
•Workplace Environment




                                         9
MORE FACTS
57% of job seekers expect a company to interact with
fans & followers

•Both active & passive job seekers say they use a
company’s social media page to apply to jobs posted,
ask and get answers questions and get information –not
the company’s website

SOURCE http://www.scribd.com/doc/34282554/Social-Media-Infographic-Job-Seeker-Perceptions-and-Expectations

Career builder survey 2010




                                                                                                             10
HOW RECRUITERS ARE USING IT




                              11
12
13
14
15
16
More Facebook Options


Create ads on Facebook to drive traffic to your company
Facebook page

Ads are geo targeted and you can put in behavioral
information




                                                          17
TWITTER


105,779,710 registered users
* 600 million searches per day
* 300,000 new users per day
* 180 million unique visitors per month
* 37 percent of active users use Twitter on their phones
* 75 percent of traffic comes from outside Twitter.com

                                                           Courtesy of twitter




                                                                                 18
19
20
LINKEDIN



Latest LinkedIn Facts
LinkedIn has over 80 million members in over 200 countries.
A new member joins LinkedIn approximately every second, and about half of our
members are outside the U.S.
Executives from all Fortune 500 companies are LinkedIn members.


                                                              Courtesy of LinkedIn




                                                                                     21
LinkedIn Options

LinkedIn has free and paid options

Free:
Free to join
Free to connect to those you meet
Use this to build your network
Free to network among contacts
Use your network to promote jobs and to get feedback.


                                                        22
23
24
25
LinkedIn Paid Options

Custom Company Pages:

Develop your employer brand and deliver your relevant
message

Your profile lets you display content

Customizable modules include recruiter profiles,
employee spotlight, polls, videos and more

                                                        26
27
More Paid Feature
Resume search license ability

Job posting packages

LinkedIn ads similar to Facebook that are geo-targeted and
behavioral

InMail campaigns



                                                       28
YOUTUBE


Traffic and Stats
People are watching 2 billion videos a day on YouTube and uploading hundreds of thousands of
videos daily. In fact, every minute, 24 hours of video is uploaded to YouTube.
Demographics
Our user base is broad in age range, 18-55, evenly divided between males and females, and
spanning all geographies. Fifty-one percent of our users go to YouTube weekly or more often,
and 52 percent of 18-34 year-olds share videos often with friends and colleagues. With such a
large and diverse user base, YouTube offers something for everyone.

                                                                         Courtesy of YouTube




                                                                                               29
30
BLOGGING




           Courtesy mashable




                               31
32
EVALUATE YOUR ORGANIZATION
•Does your company have anything in place?




                                             33
WHERE DOES HR FIT IN THE PUZZLE




•Why Marketing NEEDS HR at the Table
•How to Start Conversation With Your CEO?



                                            34
WHO WILL CONTROL IT?




HR           Marketing      Both




                               35
MAINTENANCE

•Responding to Posts in a Timely Manner
•Censorship?
•What are Appropriate Comments?




                                          36
KEEP UP OR TAKE DOWN?
       Maintaining




                        37
38
39
PROTECTING YOUR BRAND
Its Better to Have Nothing Rather Than Have it Done Poorly




                                                       40
CHANGE HOW YOU VIEW RETURN ON
             INVESTMENT
Return on Attention

Return on Engagement

Return on Involvement

Return on Trust


                                    41
CASE STUDIES
Ernst and Young

Goal: lower barrier to entry for candidates.

Campaign: Branded Facebook page where candidates can publicly ask
questions. The mulit-media aspect
Makes it appealing for younger candidates.

They also recognize the over 55 demographic is fasting rising on Facebook.




                                                                         42
CASE STUDIES
Best Buy
• Created Blue Shirt Nation.
• 25,000 of company’s 160,000 employees were members of Blue Shirt Nation.

• Turnover among those members was 8-12%, much lower than the 50%
  turnover among Best Buy’s ‘most youthful’ employees.

• No dollar figure has been quoted, but it’s obvious that the site’s members are
  more likely to stay with the company, and this again, saves on recruiting costs.




                                                                               43
REPORTING
IMMEDIATE FEEDBACK

Other forms of advertising can’t offer as many ways to track.

Ex. Billboards offer traffic counts but no way to see if someone found
you from this site.

Print, radio and television can give demographics and
readers/listeners/viewers but no immediate way to tell you if traffic was
driven to you through these mediums.
WHIMPORTANTU
Reporting can be limited on some sites. Need to determine what you consider
successful and then structure your social sites to give you your results.
EXAMPLES
Each organization will have different criteria based on what they are
trying to accomplish. Consider carefully what works for you.

    Are you looking for the most member or followers?

    Are you looking for specific candidates?

    Has this reduced turnover?

    Has it helped with cost per hire?
BE PATIENT
Certain goals will take longer for you to get results
           and also to tabulate results.
USE YOUR WEBSITE

  Make friends with your webmaster

     All websites have analytics.

Review reports to see traffic coming to
   your site from your social sites.




                                          49
Measurement Tools to Try
Google analytics
bit.lyor budurl
facebookpage insights
twittercounter.com
twitalyzer.com
klout.com
retweetist.com
socialmention.com
zoomerang.com (qual)



                                        50
REPORTING WHEN THERE ARE NO REPORTS

BLOGS
Track visitors and how they respond to the content of the blog.

TWITTER/FACEBOOK
Keep a tally of questions answered and positive exchanges on the sites. Do the percentages
change over time?

When you code jobs so you can see how many people responded. You can also use landing
pages to track traffic and where it came from for more information on behaviors and conversions.

Talk to your webmaster for reports on how much traffic your websites are receiving from social
media.




                                                                                          51
NEXT STEPS

 Review Goals, Objectives & Budget
 Educate yourself on the sites you feel would work
  best.
 Develop Tactics
 Initiate plan
 Review, evaluate modify
 Present plan to management


                                                      53
FUTURE OF SOCIAL OPTIONS

 Mobile Messaging
 Retargeting
 Social Media Monitoring




                                 54
Resources to Learn More
               • “Here Comes Everybody” – Clay Shirky

               • “Open Leadership” – Charlen Li

               • “Tactical Transparency”: How Leaders Can
               Leverage Social Media and Build Their
               Brand - John C Haven

               • “Engage!” Brian Solis and Ashton Kutcher

               • “Grown up Digital” – Don Tapscott

               • “33 Million People in a Room”– Juliette
               Powell



                                                       55
FOR MORE INFORMATION
      CONTACT

                Sandy Miller
  Director of New Business Development
               215-794-3285
     smiller@successcomgroup.com




                                         56

Socialmediaexplosion css 3-22-11

  • 2.
    WORKSHOP STRATEGIES • Whydo you need social media in recruiting • Choose the sites that work best for your organization. • Create a program that is customized to your organizational goals and brand. • Design a program to reach and educate your candidates • Implement the programs and gain a greater understanding of what is involved in site maintenance. 2
  • 3.
    MOST POPULAR SITES Facebook Twitter YouTube Blogs LinkedIn 3
  • 4.
  • 5.
    ANOTHER TOOL TOUSE WITH YOUR CURRENT STRATEGY 5
  • 6.
    SAVE RECRUITERS TIME: 1. Share your company environment. 2. More details than ads or postings allow. 3. Candidates can self-screen. 6
  • 7.
    BUILD RELATIONSHIPS Value of Influencers Trust: 83% of people look to an opinion of a friend or acquaintance as a trust factor 7
  • 8.
    POSSIBLE GOALS hire greatpeople • •hire great people very quickly •hire great people quickly while spending less •have strong employment brand awareness •provide great customer service to applicants 8
  • 9.
    What do CandidatesLook for in a Company? •Stability •Integrity •Benefits •Workplace Environment 9
  • 10.
    MORE FACTS 57% ofjob seekers expect a company to interact with fans & followers •Both active & passive job seekers say they use a company’s social media page to apply to jobs posted, ask and get answers questions and get information –not the company’s website SOURCE http://www.scribd.com/doc/34282554/Social-Media-Infographic-Job-Seeker-Perceptions-and-Expectations Career builder survey 2010 10
  • 11.
    HOW RECRUITERS AREUSING IT 11
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
    More Facebook Options Createads on Facebook to drive traffic to your company Facebook page Ads are geo targeted and you can put in behavioral information 17
  • 18.
    TWITTER 105,779,710 registered users *600 million searches per day * 300,000 new users per day * 180 million unique visitors per month * 37 percent of active users use Twitter on their phones * 75 percent of traffic comes from outside Twitter.com Courtesy of twitter 18
  • 19.
  • 20.
  • 21.
    LINKEDIN Latest LinkedIn Facts LinkedInhas over 80 million members in over 200 countries. A new member joins LinkedIn approximately every second, and about half of our members are outside the U.S. Executives from all Fortune 500 companies are LinkedIn members. Courtesy of LinkedIn 21
  • 22.
    LinkedIn Options LinkedIn hasfree and paid options Free: Free to join Free to connect to those you meet Use this to build your network Free to network among contacts Use your network to promote jobs and to get feedback. 22
  • 23.
  • 24.
  • 25.
  • 26.
    LinkedIn Paid Options CustomCompany Pages: Develop your employer brand and deliver your relevant message Your profile lets you display content Customizable modules include recruiter profiles, employee spotlight, polls, videos and more 26
  • 27.
  • 28.
    More Paid Feature Resumesearch license ability Job posting packages LinkedIn ads similar to Facebook that are geo-targeted and behavioral InMail campaigns 28
  • 29.
    YOUTUBE Traffic and Stats Peopleare watching 2 billion videos a day on YouTube and uploading hundreds of thousands of videos daily. In fact, every minute, 24 hours of video is uploaded to YouTube. Demographics Our user base is broad in age range, 18-55, evenly divided between males and females, and spanning all geographies. Fifty-one percent of our users go to YouTube weekly or more often, and 52 percent of 18-34 year-olds share videos often with friends and colleagues. With such a large and diverse user base, YouTube offers something for everyone. Courtesy of YouTube 29
  • 30.
  • 31.
    BLOGGING Courtesy mashable 31
  • 32.
  • 33.
    EVALUATE YOUR ORGANIZATION •Doesyour company have anything in place? 33
  • 34.
    WHERE DOES HRFIT IN THE PUZZLE •Why Marketing NEEDS HR at the Table •How to Start Conversation With Your CEO? 34
  • 35.
    WHO WILL CONTROLIT? HR Marketing Both 35
  • 36.
    MAINTENANCE •Responding to Postsin a Timely Manner •Censorship? •What are Appropriate Comments? 36
  • 37.
    KEEP UP ORTAKE DOWN? Maintaining 37
  • 38.
  • 39.
  • 40.
    PROTECTING YOUR BRAND ItsBetter to Have Nothing Rather Than Have it Done Poorly 40
  • 41.
    CHANGE HOW YOUVIEW RETURN ON INVESTMENT Return on Attention Return on Engagement Return on Involvement Return on Trust 41
  • 42.
    CASE STUDIES Ernst andYoung Goal: lower barrier to entry for candidates. Campaign: Branded Facebook page where candidates can publicly ask questions. The mulit-media aspect Makes it appealing for younger candidates. They also recognize the over 55 demographic is fasting rising on Facebook. 42
  • 43.
    CASE STUDIES Best Buy •Created Blue Shirt Nation. • 25,000 of company’s 160,000 employees were members of Blue Shirt Nation. • Turnover among those members was 8-12%, much lower than the 50% turnover among Best Buy’s ‘most youthful’ employees. • No dollar figure has been quoted, but it’s obvious that the site’s members are more likely to stay with the company, and this again, saves on recruiting costs. 43
  • 44.
  • 45.
    IMMEDIATE FEEDBACK Other formsof advertising can’t offer as many ways to track. Ex. Billboards offer traffic counts but no way to see if someone found you from this site. Print, radio and television can give demographics and readers/listeners/viewers but no immediate way to tell you if traffic was driven to you through these mediums.
  • 46.
    WHIMPORTANTU Reporting can belimited on some sites. Need to determine what you consider successful and then structure your social sites to give you your results.
  • 47.
    EXAMPLES Each organization willhave different criteria based on what they are trying to accomplish. Consider carefully what works for you. Are you looking for the most member or followers? Are you looking for specific candidates? Has this reduced turnover? Has it helped with cost per hire?
  • 48.
    BE PATIENT Certain goalswill take longer for you to get results and also to tabulate results.
  • 49.
    USE YOUR WEBSITE Make friends with your webmaster All websites have analytics. Review reports to see traffic coming to your site from your social sites. 49
  • 50.
    Measurement Tools toTry Google analytics bit.lyor budurl facebookpage insights twittercounter.com twitalyzer.com klout.com retweetist.com socialmention.com zoomerang.com (qual) 50
  • 51.
    REPORTING WHEN THEREARE NO REPORTS BLOGS Track visitors and how they respond to the content of the blog. TWITTER/FACEBOOK Keep a tally of questions answered and positive exchanges on the sites. Do the percentages change over time? When you code jobs so you can see how many people responded. You can also use landing pages to track traffic and where it came from for more information on behaviors and conversions. Talk to your webmaster for reports on how much traffic your websites are receiving from social media. 51
  • 53.
    NEXT STEPS  ReviewGoals, Objectives & Budget  Educate yourself on the sites you feel would work best.  Develop Tactics  Initiate plan  Review, evaluate modify  Present plan to management 53
  • 54.
    FUTURE OF SOCIALOPTIONS  Mobile Messaging  Retargeting  Social Media Monitoring 54
  • 55.
    Resources to LearnMore • “Here Comes Everybody” – Clay Shirky • “Open Leadership” – Charlen Li • “Tactical Transparency”: How Leaders Can Leverage Social Media and Build Their Brand - John C Haven • “Engage!” Brian Solis and Ashton Kutcher • “Grown up Digital” – Don Tapscott • “33 Million People in a Room”– Juliette Powell 55
  • 56.
    FOR MORE INFORMATION CONTACT Sandy Miller Director of New Business Development 215-794-3285 smiller@successcomgroup.com 56