Mobile Vikings' view on a social media policy. 12/6/2014 Content room by Cypres by CMO Dorien Aerts

2. Wednesday, June 18, 2014You can put a footer here if you want 2
NOT SET IN STONE

3. We’re still Vikings
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WE’RE STILL
VIKINGS

4. MOBILE VIKINGS: THE BRAND
We stand by non-conformism: we are a community operator doing the right thing in a fun, disruptive way.
We believe that free access to open communication is a worldwide human right.
We interact with our community to turn this belief into reality: together with our members, Viking crew, business
partners, governmental organizations and knowledge institutions we set out an eco-system.
If that encompasses changing the world and making the impossible possible, we will.
As there are plenty of superfluous things in the world, like contracts, we aim to make things simpler and easier.
Helping others is what drives us. Within our eco-system we want to stimulate everybody in helping each other in case
of questions or problems.
We love creating and developing sustainable projects, and stimulate entrepreneurship wherever we can.
And last but not least: we believe happiness is viral. That's why we play kubb, wear Viking helmets and do other
crazy stuff.
Hard to be not enchanted, right ;-) ?
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5. Our communication is our marketing.
Our marketing is our communication.
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48.100 Likes 26.300 Followers

6. WE WENT
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FROM TO

7. HOW?
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8. IT’S ALL ABOUT CULTURE 8

9. Not only think as a Viking…
9
Be a Viking!

10. Give everyone a proper introduction
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11. An introduction day
11

12. One week at the helpdesk
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13. Monthly updates and best practices
13

14. Viking academies
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15. And of course a good working atmosphere
15

16. We do have some rules
(but again not set in stone)
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17. Be honest
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18. Don’t bash others
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19. However a joke every once in a while is allowed
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20. Know your limits and make sure the limits are clear
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21. Always help first
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22. Be personal
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23. Deal with negative feedback
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24. Common
sense

25. Does this work?
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26. 26
Awards

27. Happy
Vikings

28. 28
Sorry
letters

29. Wednesday, June 18, 2014You can put a footer here if you want 29
Free
publicity

30. Is culture enough when it comes to
personal communication?
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31. Wednesday, June 18, 2014 31
@mobilevikingsBE
078 353 033
info@mobilevikings.com
@theonehitwonder
0476 76 26 96
dorien@mobilevikings.com