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Social Media Tools: The free and not so free
The document outlines various free and paid social media tools and strategies for effectively engaging with customers on platforms like Facebook, Twitter, and Instagram. It emphasizes the importance of setting goals, listening to customer behaviors, and monitoring brand interactions to drive engagement and loyalty. Additionally, it encourages continuous learning and participation in social media communities for further education beyond the course.
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Social Media Tools: The free and not so free
- 1. Social Media Tools Thefree … and the not so free (but so incredibly important you will find a budget) For UCLA x425 PS: Feel free to tweet this out! @serena
- 2. Agenda Free Tools! But first…. Setting goals Shhhh! Start listening Where are your customers? Pick your platforms Everyone needs an automated assistant Finding influencers Finally, a little help Other ridiculously cool links And of course a plug for Social Media Club Extend your education after this course!
- 3. Setting Goals Considerthe marketing funnel Brand Awareness Consider your consumer(s) purchase process Brand Interactions Be realistic Driving Engagement & Adjust as you go Sales Advocacy Loyalty
- 4. Shhhhhh! Start Listening Google Alerts Google Blog Search Google Trends Technorati Social Mention Topsy HowSociable Addictomatic BoardReader
- 5. Bonus….Ok, Now ReallyStart Monitoring Thinkupapp.com Bottlenose Cyfe And if you have budget Sysomos (swoon!) Radian6
- 6. Pick Your Platforms! Facebook Recommendation engine Twitter Real-time news, deals YouTube/Instagram Digital storytelling Discovery Pinterest Discovery Inspirational affiliate network Tumblr, LinkedIN and more!
- 7. Bonus…. Platform Tools Facebook Tools FB Analytics EdgeRankChecker Twitter Tools whathashtag.circulorojo.es/ WThashtag TwitterCounter – CYA SocialBro – comm. mgmt Twitalyzer – localized search TweetReach – influencer reach Nearby Tweets – localized monitoring
- 8. Finding Influencers Klout PeerIndex Kred.ly FollowerWonk AllTop Listorious Wefollow
- 9. Finally… A LittleHelp Hootsuite Tweetdeck BufferApp CoTweet Time.ly
- 10. Other Ridiculously CoolLinks Bit.ly Google Analytics Google AdPlanner KeywordSpy Wordpress Compete
- 11. Don’t Stop Learning! Join Social Media Club! www.socialmediaclub.org Events each month A perfect way to continue learning after this course Mashable SearchEngineLand Oh and follow me! @serena
Editor's Notes
- #3 Anything I am missing please add.
- #4 Social media drives to the marketing funnel. What do you want your program to accomplish?
- #5 Set your baseline so you know when something big is happeningCompetitive intelligence, rumors, unfiltered feedbackEveryone has hatersCrisis Communications: Social News Funnel
- #6 Include tracking codes to better result trackingGrowth, engagements, actions, website traffic, sales
- #7 Where is your audience? Don’t force new behaviors on themUnderstand the big change in Twitter’s demographicsTip! Change the URL of images uploaded to Pinterest to your siteTip! Use tags in YouTube including your co. name and URLTip! Register your Twitter feed in WeFollow and Listorious for discoveryTip! G+ is tied to Google search, use the same terms in each post will eventually help your overall SEO on those termsTip! Use hashtags on Instagram to aid in discovery
- #9 Tip! Don’t outreach to tier 1 bloggers. Reach out to 3rd/4th tier who have smaller followings but higher influenceTip! Join in Twitter chatsTip! Images + text = action – use photo captioning toolsTip! Ask people for action (shares, likes) – in detail. Be very specificTip! Find partnership opportunities to help grow visibility
- #10 Tip! Facebook visibility is now pay for play – you must advertise to be seenTip! Don’t use 3rd party autoschedulers to FB – 80% decrease in visibility
- #12 Attend Social Media Club LA monthly events – only $10 and includes great info, solid networking and, of course, great food. www.socialmediaclub.laRead!SocialMediaClub.orgeMarketerSearch Engine LandFollow!@serena@jspepper@smc_la@erikdeutch@mogreet (for mobile news)