The document provides an introduction to an SMSVN PMP training course in 2013. It discusses the purposes of the course, which are to provide basic PMP knowledge and improve project management skills. The course consists of 15 sessions over 13 chapters and 2 exams held every Tuesday and Friday from 4-5pm. It also establishes ground rules for the class, including penalties for lateness and absence. Chapter 1 introduces key project management concepts like the project lifecycle, triple constraint of cost, time and scope, roles of project managers and stakeholders, and how enterprise environmental factors can influence projects.

1. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
SMSVN – PMP TRAINING CLASS 2013 (PMBOK 5TH)
 Course Introduction
 Purposes
 Schedule
 Ground Rules
 Chapter 1: Introduction to Project Management
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2. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
COURSE INTRODUCTION
 Purposes:
 Provide PMP basic knowledge -> help members to
understand about PMP
 Create a common knowledge about Project
Management -> Improve the work effectiveness of
members
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3. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
COURSE INTRODUCTION
 Schedule:
 15 sessions (13 chapters, 2 exams)
 2 sessions /week: Tuesday and Friday
 Class time: 16:00 to 17:00
 2 Exams:
 Midterm: cover 50% of knowledge and take 30% of mark
 Final: cover 100% of knowledge and take 70% of mark
 Exam structure:
 Each exam includes 50 questions
 Pass: over 60% mark
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4. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
COURSE INTRODUCTION
 Ground rules:
 Class-monitor: ?
 Late:
 5 minutes -> ?VND
 10 minutes -> ?VND
 15 minutes -> ?VND
 Absent: -> ?VND
 Mobile phone: -> silent mode
 Ipad/tablet: -> dictionary function only
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5. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
CHAPTER 1: INTRODUCTION TO PROJECT MANAGEMENT
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LET’S THINK AS A PROJECT MANAGER

6. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
ADVANTAGES OF USING FORMAL PROJECT MANAGEMENT
 Better control of financial, physical, and human
resources
 Improved customer relations
 Shorter development times
 Lower costs
 Higher quality and increased reliability
 Higher profit margins
 Improved productivity
 Better internal coordination
 Higher worker morale (less stress)
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7. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
WHAT IS PROJECT?
 A Project is a temporary endeavor undertaken to
create a unique, product, service, or result.
 temporary endeavor: with a beginning and an end
 unique: only one
 example?
 Project vs Operation (ongoing) work
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8. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
REASONS TO START A PROJECT?
 Market demand
 Strategic opportunity/business need
 Customer request
 Technological advancement
 Legal requirements
 Ecological Impacts
 Social need
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9. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
PROGRAMS AND PORTFOLIO
 A portfolio refers to a collection of projects, programs,
subportfolios, and operations managed as a group to achieve
strategic objectives,
 A program is defined as a group of related projects, subprograms
or other work which support portfolio
 Projects within a program are related through the common
outcome or collective capability.
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10. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
WHAT IS PROJECT MANAGEMENT?
 The application of knowledge, skills, tools and technique
to project activities to meet project requirements
 Project Management is accomplished through the
application and integration of the processes such as
 Initiating
 Planning
 Executing
 Monitoring and Controlling
 Closing
 Due to the nature of change, managing project is iterative
and goes through progressive elaboration throughout the
project’s lifecycle
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11. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
THE TRIPLE CONSTRAINT OF PROJECT MANAGEMENT
It is the project manager‘s duty to balance and
achieve these three often-competing goals.
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12. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
CONSTRAINTS OF PROJECT MANAGEMENT
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13. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
WHO INVOLVE IN PROJECT?
 Project Sponsor is the person who is providing the financial resources
for the project, Formally accepts the product of the project.
 Project Manager is the person responsible for accomplishing the
project objectives.
 Project Coordinator
 has some power to make decisions
 has some authority
 reports to a higher-level manager
 Project Expediter
 acts primarily as a staff assistant
 as communications coordinator.
 cannot personally make or enforce decisions
 Project Team includes PM and the group of individuals who act
together in performing the work of project to achieve its objectives.
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14. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
WHO INVOLVE IN PROJECT?
Stakeholders: are persons or organizations who are actively involved
in the project or whose interests may positively or negatively
affected by the performance or completion of the project.
 Stakeholders have varying levels of responsibility and authority
and can change over the project life cycle
 Project management team must continuously identify both
external and internal stakeholders
 Project manager must manage the influence of various
stakeholders in relation to the requirements and balance
stakeholders’ interest
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15. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
ROLE OF PROJECT MANAGER
 Responsibilities and Competencies of the PM
PMs have the responisibility to satisfy the needs:
task needs, team needs and individual needs.
Effective PMs need the following competencies:
 Knowledge: know about project management
 Performance: what able to do or accomplish
 Personal: how PMs behave when performing the
project
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16. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
ROLE OF PROJECT MANAGER
 Interpersonal Skills of a PM: Effective PMs require a balance of
ethical, interpersonal, and conceptual skills that help them
analyze situations and interact appropriately. Important skills:
 Leadership
 Team building
 Motivation
 Communication
 Influencing
 Decision making
 Political and cultural awareness
 Negotiation
 Trust building
 Conflict Management
 Coaching
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17. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
PMO – PROJECT MANAGEMENT OFFICE
A department that centralizes the management of
projects. A PMO performs a number of functions that
may include but are notlimited to:
 Managing shared resources across projects
 Coaching, mentoring, training and oversight
 Monitoring compliance with PM standards,
policies, procedures and templates
 Developing and managing project policies, procedures,
templates and other shared documentation (Organizational
Process Assets)
 Coordinating communication across projects
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18. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
EEF - ENTERPRISE ENVIRONMENTAL FACTORS
 Refer to both internal & external environmental
factors that surround or influence a project’s
success
 As an input in almost all project management
process
 May enhance or constrain project management
options
 May have positive or negative influence on the
outcome
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19. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
EEF - ENTERPRISE ENVIRONMENTAL FACTORS
 EEF Examples:
 Organizational culture, structure, and processes
 Government or industry standards
 Infrastructure
 Existing human resources
 Personnel administration
 Company work authorization systems
 Marketplace conditions
 Stakeholder risk tolerances
 Political climate
 Organization’s established communications channels
 Commercial databases
 Project management information
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20. SMSVN – PMP Training Course 2013 - Chapter 1 Prepared by Nam Trung - 02/07/2013
REVIEW
 Why formal Project Management?
 What is Project?
 Reasons to start a project?
 Portfolio?
 Program?
 What is Project Management?
 What are 5 Process Groups?
 Triple contraint of project management?
 Contraints of project management?
 Project Sponsor?
 Project Manager?
 Project Coordinator?
 Project Expeditor?
 Project Team?
 Stakeholders?
 PMO?
 EEF?
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