SMS banking allows customers to receive notifications and check account balances via text message. There are two types of SMS messages: push messages sent by the bank with alerts and notifications, and pull messages initiated by customers to check balances or transactions. Axis Bank's SMS banking service provides automatic alerts for transactions and also allows customers to send SMS requests with keywords to check balances, recent transactions, cheque statuses, and demat account balances. SMS banking offers benefits like safety through transaction alerts, convenience without visiting branches or ATMs, time savings, automatic updates on payments, and accessibility from anywhere globally.

1. SMS
BANKING

2. Objectives
 SMS Banking
 Push and Pull Message
 Axis SMS Banking
 Keywords

3. What is SMS Banking?
 SMS banking is a form of mobile banking.
 It is a facility used by some banks or other
financial institutions to send messages to
customers mobile phones in the form of
alerts.

4. Push Messages
 Push messages are those that a bank sends
out to a customer's mobile phone, without the
customer initiating a request for the
information.
 Ex.: OTP, Mobile Ads., Transaction Alerts.

5. Pull Messages
 Pull messages are initiated by the customer,
using a mobile phone, for obtaining
information or performing a transaction in the
bank account.
 Ex.: account balance enquires, De-activating
a credit or debit card when it is lost or
the PIN is known to be compromised.

6. Axis SMS Banking
 Axis Bank's SMS Banking service provides
you information in two ways:
 Automatic Alerts.
 SMS Requests.

7. Automatic Alerts
 You would automatically receive alerts on
your registered mobile number for all the
transactions done through Card/s, Internet
Banking or Mobile Banking. For all other
transactions (initiated through
branch,system,cheque, etc.) you will receive
SMS alerts for transactions above for Rs.
5,000.

8. SMS Requests
 You can check your balance, go through the
last three transactions, find out the status of
your cheques and keep a tab on your demat
account balances as and when you want it. All
you have to do is send an SMS with the
specified keyword to the SMS Banking
number +919717000002 or 5676782*

9. Keywords

13. Benefits
 Safety: Every debit and credit above a certain value is
intimated to you. Stay updated on your account
transactions anywhere in the world.
 Convenience: No more queues at the ATM to check
your accounts.
 Time Saving: No traveling to branches or ATMs to
keep track of your account.
 Updates: Get automatic updates on bill payments and
scheduled payments on your cell.
 Accessibility: Avail of this service from anywhere in
the world, even on the move.