This document provides an overview of mobile banking in India. It discusses what mobile banking is, the common services it provides like balance checks, funds transfers, bill payments. It outlines why banks promote mobile banking, including benefits like lower costs, improved customer service and satisfaction. It notes some security risks and how to mitigate them, like not sharing passwords or accessing banking from public WiFi. It also gives an example of Canara Bank's mobile banking app called CANDI and discusses the growth of mobile banking apps in India from major banks like ICICI, HDFC, SBI and more.

1. MOBILE BANKING
Inspiring the world through banking
Presented by
Group - II

2. CONTENTS
Introduction To Mobile Banking
Mobile Banking Services
Why Banks Promote Mobile Banking?
Advantages And Disadvantages
Security Requirement
Canara Bank- CANDI APP
Mobile Banking in India

3. Mobile Banking is an application that lives
on a mobile phone, which access and
manipulates their bank accounts at anytime
and anywhere.
It is a system that allows customers to
perform a number of financial transaction
through a mobile device.
Monitoring our bank accounts through the
mobile, is know as Mobile Banking.
INTRODUCTION

4. Mobile Banking Services
Usual Functions
Balance Enquiry
Mini Statement Enquiry
Cheque Status Enquiry
Cheque Book Requests
Fund Transfer
Bewteen Accounts
Credit/Debit Alerts
Minimum Balance Alerts
Services 1
Bill Payment Alerts
Utility Bill Payment
Generate OTP
ATM Location
IMPS-Interbank
Mobile Service
Manage Self Accounts
Mobile Top-Up and
DTH recharge.
Services 2

5. Improve Customer
Service and
Satisfaction
Reduce Operating
costs
Time Saving
Process
Increase the
customer retention
Provides multiple
services under
single mobile
Transaction
becomes faster

6. 01 02
03 04
PAY BILLS
The user can pay bills, check account
balance, study recent transaction, block
ATM cards, etc
COST EFFECTIVE
Banking is cost-effective, and Banks
offer this service at less cost to the
customers.
EASY TRANSFER
The user can transfer funds from bank account
to another bank account with a Smartphone
just with the help of the internet,
from anywhere to everywhere.
It is available for 24 hours and easy and conve
nient mode for many Mobile users in the rural
areas. Mobile Banking is said to be more secu
re and risk-free than online Internet Banking.
24 – HOURS SERVICE

7. DISADVANTAGES
Mobile Banking is not available
on all mobile phone.
Transfer of funds is
only available on
high-end phones.
Regular use leads to
extra charges levied
by the bank for
providing the service.
Mobile banking users are
at risk of getting fake SMS
messages and scams.
Criminals can gain
access to PIN and other
sensitive information.

8. SECURITY RISKS AND HANDLING
Risks associated with mobile banking
Apart from those there are the usual
risks associated with mobile bankin
g that could include hacking.
However, one needs to be careful an
d not share the password, just as yo
u apply the same principal to
the desktop. It is believed that bulk
of the banking
frauds take place through known rel
atives. So be
careful when you share your mobile

9. Make sure that you do not open a link
through your email that is unknown.
Do not access your mobile banking from a
Wi-Fi spot.
Ensure that you do not use easy passwords.

11. Touch to pay wit RTGS/NNEFT.
Invest in fixed deposits and build
wealth.
Start Recurring Deposits and me
et your goals.
Add Nominee.
 Pay Emi/Repay Loans
Schedule payments on your own
View Balance in a click and
download statement.

12. Mobile Banking in India

13. BANKING APPS IN INDIA
ICICI BANK
CANARA
BANK
HDFC BANK
STATE BANK
OF INDIA
CANDI MOBILE APP
.
SBI YONO
IMOBILE APP
HDFC Bank Mobile APP

14. Thank you