Service Manager Plus allows technicians in the field to capture sales leads on potential new customers using a mobile app, which generates new business opportunities. The app allows technicians to input basic contact information for interested parties they encounter during jobs. This information is sent to the office, where staff can then promptly call these sales leads within the hour to convert them into paying clients. By incentivizing technicians to generate leads, the software helps companies turn chance encounters into additional revenue in a timely fashion at no acquisition cost.