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OZGE GENC • CONSUELO KELLER • MATTEO LOGLIO • MARK PRUNERI • ALBERTO TACCONI • CARLOS VELASQUEZ
MAInD • Designing Advanced Services with Frog Design
cigarettes
DESKTOP RESEARCH
STATISTICS

CAMPAIGNS

SUPPORT
STATISTICS

300%
Risk of heart
disease for
smokers

150%
Risk of heart
disease after
1 year off.

0%

0%

Risk of heart
disease after
15 years off.

Risk of stroke
after 5-15
years off.

To quit from smoking has a significant health impact
STATISTICS
10%
actually
quits

90%
fails to
quit

To quit is hard
CAMPAIGNS

The majority of anti-smoking campaigns
focus on negative messages
CAMPAIGNS

Togliere il testo (è già un‘
analisi, l‘ho messa nella
slide delle „quotes“).

Negative messages are not effective
especially if they’re focused on long-term consequences
SERVICES

Applications based on community support
USER RESEARCH
INTERVIEW
Interview

name:

M F age:

cigs a day:

tell me about the last time you smoked a cigarette

General questions
“Tell me about the last time you smoked a cigarette”
how frequently do you buy them?
“How frequently do you buy cigarettes?”
“What's the best part of your smoking experience?”
“What's the worst part of your smoking experience?”
what's the best part of your smoking experience?
“Tell me about your smoking history”
“In which situations do you usually smoke?”
“Do you usually think about your health?”
what's the worst part of your smoking experience?
MOOD CARDS
INTERVIEW
choose a feeling between the following that better describes your mood after each one of
these actions:
light a cigarette?
free

satisfied

neutral

disgusted

guilty

stoned

awake

sleepy

relaxed

focused

happy

fearful

angry

sad

satisfied

neutral

disgusted

guilty

awake

sleepy

relaxed

focused

light your first cigarette?
free
Mood cards
stoned

“Light a cigarette?”
happy
fearful
angry
“Light your first cigarette of the day?”
“Light your cigarette after eating?”
cigarette after eating?
“When you're sick and see someone smoking?”
free
satisfied
neutral
“Smoking close to a non smoker?”
stoned
sleepy
“Airplane deprivation?” awake
happy

fearful

angry

sad

disgusted

guilty

relaxed

focused

sad
Which campaigns against smoke do you remember?

INTERVIEW

notes:

Questions about campaigns
INTERVIEW
“Short term goals are easier to
reach than long term goals”
“Negative messages are not effective”

“It‘s easier to quit together with someone else”

“I would like to have informations about my
cigarette consumption”
“I must feel in control and feel personally
responsible of my quitting”
“What do you always carry with you?”
FIELD RESEARCH

“What do you carry for smoking?“
PERSONAS

HARD
CORE

RITUAL

SOCIAL

LUXURY
ADDICTION JOURNEY
SMOKER'S JOURNEY
OPPORTUNITIES
Let them
decide to quit
quit
self-awareness
Rise self-awareness

habit
Prevent them
from starting

Help them
to quit
Prevent them
from giving in
again
CONCEPT MAP
FIRST IDEAS
FIND PATTERNS

Text
SMOKELESS
IS A SERVICE FOR
SMOKERS THAT
HELPS TO TRACK
CONSUMPTION AND
PROVIDES QUITTING
SUPPORT
OVERVIEW
st

1 WEEK

+1
Counter
Everytime the user lights
up a cigarette using the
lighter, the counter
increases by one

Time
The phone then automatically
add the hour of the day...

Place
...and the location using the
phone GPS
STATISTICS
1

$
Consumption
Time

Cash

1

5

Location
VIRTUAL PET
Personal

Shared
DAILY GOAL

8

Set daily goal
The app suggests a
goal based on your
data that you can
change anytime
TOUCHPOINTS
LIGHTER

MOBILE APP

WEBSITE

://
Collects data about
number of cigarettes
by talking with the
app

Collects and displays
data, allows to set
goals and provides
support

Check your
activities in details
HOW IT
WORKS
SET UP
Download
the app
For one week smoke
as usual using the
new lighter
COLLECTING
DATA WITH
THE LIGHTER
Every time you
light up a
cigarette the
system collects
your smoking
data
You can see your
data within the app...
...or access the website where you
can find more detailed informations...
GOALS
Every two weeks
you can achieve
long term goals
PET
You are responsible
of your own pet
Each time you light
up a cigarette...
...his environment changes and he gets
affected
share it with
another
smoker...

...you’ll share
also
responsibility
SUPPORT
If you are about
to smoke...
...you can
press the
support button
anytime
you are presented with alternative
activities
keep achieving
goals until you
become...
✌ Thanks!
OZGE GENC
CONSUELO KELLER
MATTEO LOGLIO
MARK PRUNERI
ALBERTO TACCONI
CARLOS VELASQUEZ

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