This document discusses cloud computing and its various services that can be accessed over the Internet such as infrastructure, email/collaboration, ERP/supply chain management, disaster recovery, and business intelligence. It describes characteristics of cloud computing like hosted data centers, location independence, and subscription models. Specific cloud services are outlined, like virtual private servers, dedicated servers, and cloud storage. Benefits of cloud computing include lower costs, fewer IT personnel needs, and faster time to market. Factors to consider when choosing a cloud vendor include financial stability, transparency, security, and service level agreements.