A general presentation of SmartOperations, a highly innovative start-up firm, spun off from the IBIS Lab research team, which aims to develop solutions for turning data into insights and actions.

1. SMARTOPERATIONS –
COMPANY PRESENTATION
A spin-off company from:
http://www.smartoperations.it
info@smartoperations.itSede Legale: Via Madonna del Piano 6, CAP 50019 - Sesto Fiorentino (FI) P.IVA 06498400487
Sede Operativa: Piazza Ciardi, 25 59100 Prato (PO) - c/o PIN s.c.r.l.
Smartoperations s.r.l.

2. OURSTORY:ALONGJOURNEY
SmartOperations is a spin-off of University of Florence, key
competences on data-driven innovation
First research on maintenance and industrial engineering1992
2014
2008
Foundation of IBIS LAB as an industry-academy joint research
center for service innovation
2003
ASAP SMF community is established to promote research
on servitization and field service management
2012
5-year research commissioned by Ferrari Racing for reliability
analysis of F1 engines

3. IBISLAB
Primary research topics:
• Operations Management;
• Servitization of manufacturing companies;
• Service Systems;
• Maintenance Engineering;
• Digitalisation & Industry 4.0
IBIS LAB was founded in 2008 to develop
research in the field of digital innovation and
industrial engineering.

4. IBISLAB
Key competences: develop decision-support models from
data
• Machine learning and statistical tools:
 Python, Matlab, R
• Visualization and Analytics:
 Microsoft Power BI, Microsoft Hololens
• Project Management, Design Thinking, Agile Management
SMARTOPERATIONS was founded in 2015, with a
strong focus on data-driven research and
development (“turning data into value”)

5. DATA-DRIVENDECISIONANDANALYTICSMATTER
Data are produced in large
quantity, at high speed
and with big variety…
Only data processed in a
meaningful way can be the
«gasoline» for
value creation.
… so that somebody heard
«Data is the new oil»
BUT

6. THEPROBLEM
IBM -THE TOP 7 CHALLENGES FOR DATA-DRIVEN CXOs, 2016
 While their availability increases, data are hardly
exploited do drive strategic innovation
 Managers are just beginner and need more
experience to develop insightful analytic tools
However, most find hard creating insights from data
MIT SLOAN MANAGEMENT REVIEW -
DATA & ANALYTICS GLOBAL EXECUTIVE
STUDY AND RESEARCH PROJECT, 2016
Most projects to extract
knowledge from data are
not successful!
MIT SLOAN MANAGEMENT REVIEW -
DATA & ANALYTICS GLOBAL EXECUTIVE
STUDY AND RESEARCH PROJECT, 2016
*Respondents could choose
more than one option
*

7. OURSOLUTION
Data Science as a Service (DSaaS)
We help you creating knowledge from your company data
Data
Customer organisation Smartoperations
User A
User B
User C

8. HOWWEDOIT
D2A – Data2Action
We have developed a proprietary framework to build highly effective
dashboards and decision-making tools that are based on your raw data.
Developed by:
D2A website:

9. 11 FTE
+500 k€ turnover in 2018
OURNUMBERS&BESTREFERENCES

10. SOME PROJECTS

11. PROJECTRICOH
Application: printing industry Customer:
Problem
Statement
(Re)design the DSS (Decision Support System) related to
field operations.
Focus Issues in spare parts management & consumables.
Service Design Thinking
approach applied
Ecosystemmap
(Persona/avatars,…)
Solutions connected to actors/cases
Prototype concept Prototype digital

12. PROJECTENELGREENPOWER
Application: power generation Customer:
Problem
Statement
Optimize the energy production process by increase the
availability of the assets.
Focus Issues in asset diagnostic & maintenance system.
PROCESS MODELING
• Failure mode analysis
• Diagnostic & prognostic
model review
• Asset sensorization
• Models development
• Models test

13. CONTACTS
www.smartoperations.it
info@smartoperations.it
Sede Legale: Via Madonna del Piano 6, CAP 50019 - Sesto Fiorentino (FI) P.IVA 06498400487
Sede Operativa: Piazza Ciardi, 25 59100 Prato (PO) - c/o PIN s.c.r.l.
Smartoperations s.r.l.
Cosimo Barbieri
Mech. Eng., PhD Student
Partner, project manager
Keywords: Data Analyst, Python developer, ML, service
design, Design Thinking, Digital Twin.
Mail: cosimo.barbieri@smartoperations.it
Andrea Navicelli
Mech. Eng., PhD Student
Partner, project manager
Keywords: Data Analyst, ML, Predictive Maintenance,
Matlab developer.
Mail: andrea.navicelli@smartoperations.it