Smartoperations is a spin-off company from the University of Florence, founded in 2014, focusing on data-driven innovation and industrial applications. The company utilizes data science as a service to develop knowledge from raw data using its proprietary data2action® methodology, addressing challenges in sectors like maintenance and asset management. Key competencies include machine learning, analytics, and project management, aiming to transform data into valuable insights for clients.

1. SMARTOPERATIONS – COMPANY
PRESENTATION
A spin-off company of
www.smartoperations.it
info@smartoperations.itSede Legale: Via Madonna del Piano 6, CAP 50019 - Sesto Fiorentino (FI) P.IVA 06498400487
Sede Operativa: Piazza Ciardi, 25 59100 Prato (PO) - c/o PIN s.c.r.l.
Smartoperations s.r.l.

2. OURSTORY:ALONGJOURNEY
SmartOperations is a spin-off of
University of Florence, key
competences on data-driven
innovation
First research on maintenance and
industrial engineering1992
2014
2008
Foundation of IBIS LAB as an
industry-academy joint research
center for service innovation
2003
ASAP SMF community is established
to promote research on servitization
and field service management
2012
5-year research commissioned by
Ferrari Racing for reliability analysis
of F1 engines

3. IBISLAB
Primary research in the fields of
Design, Engineering & Management
• Design of service and manufacturing operations;
• Data driven models for operations management;
• Reliability and availability analysis (FMEA, FMECA);
• Predictive maintenance
IBIS LAB was founded in 2008 to develop
research in the field of digital innovation and
industrial engineering.

4. SMARTOPERATIONS
SMARTOPERATIONS was founded in 2014
with the aim to faciltate innovation and
research
transfer into industrial applications.
Key competences: turning data into
value
• Machine learning and statistical tools: Python,
Matlab, R
• Visualization and Analytics: Microsoft Power BI,
Microsoft Hololens
• Project Management, Design Thinking, Agile
Management

5. DATA-DRIVENDECISIONANDANALYTICSMATTER
Data are
produced in large
quantity, at high
speed and with
big variety…
Only data
processed in a
meaningful way
can be the
«gasoline» for
value creation.
… so that
somebody heard
«Data is the
new oil»
BUT

6. THEPROBLEMS
IBM -THE TOP 7 CHALLENGES FOR DATA-DRIVEN CXOs, 2016
• While access to useful
data has increased, the
ability to use insights to
drive strategy continues
to decline
• Many organizations not gaining a competitive
advantage from analytics are just beginning
to apply analytics and need more experience
Anyway, transforming data into new knowledge and insights is
hard
MIT SLOAN MANAGEMENT REVIEW -DATA & ANALYTICS GLOBAL EXECUTIVE STUDY AND RESEARCH PROJECT, 2016
MIT SLOAN MANAGEMENT REVIEW -DATA & ANALYTICS GLOBAL EXECUTIVE STUDY AND RESEARCH
PROJECT, 2016
• The majority of data projects can
result to be succesful

7. OURSOLUTION
Data Science as a Service (DSaaS)
We help you develop information and knowledge from your data.
Data
Customer organisation Smartoperations
User A
User B
User C

8. D2A – Data2Action Methodology
HOWWEDOIT
Developed by: D2A website:
We apply the Data2Action® methodology that aims at building high
quality dashboards and insightful decision making tools from raw data.

9. USECASES
Application: printing industry
Service Design Thinking
approach applied
Ecosystemmap
(Persona/avatars,…)
Solutions connected to actors/cases
Problem
Statement
(Re)design the DSS (Decision Support System)
related to field operations.
Focus Issues in spare parts management & consumables.
Prototype concept Prototype digital
Customer:

10. USECASE
Application: power generation industry
Problem
Statement
Optimize the energy production process by
increase the availability of the assets
Focus Issues in asset diagnostic & maintenance system
PROCESS MODELING
• Failure mode analysis
• Diagnostic & prognostic
model review
• Asset sensorization
• Models development
• Models test
Customer:

11. IBIS + Smartoperations  +10 FTE
FIGURESANDCUSTOMERS
IBIS + Smartoperations  +500 k€
Customers
Team
Revenues

12. CONTACTS
www.smartoperations.it
info@smartoperations.it
Sede Legale: Via Madonna del Piano 6, CAP 50019 - Sesto Fiorentino (FI) P.IVA 06498400487
Sede Operativa: Piazza Ciardi, 25 59100 Prato (PO) - c/o PIN s.c.r.l.
Smartoperations s.r.l.
Cosimo Barbieri
Mech. Eng., PhD Student
Employee, project engineer
Keywords: Data Analyst, Python developer, ML, service
design, Design Thinking, Digital Twin.
Mail: cosimo.barbieri@smartoperations.it
Andrea Navicelli
Mech. Eng., PhD Student
Employee, project engineer
Keywords: Data Analyst, ML, Predictive Maintenance,
Matlab developer.
Mail: andrea.navicelli@smartoperations.it