I have experience in several BPO Companies for 4 years. I am currently here in Thailand as an English teacher at SIAM INTERNATIONAL SCHOOL, I am also a part-time ESL teacher for 51talk.
1. ORIANA REYES
6000 Peregrine Avenue, Orlando, Florida 32819
Cell: (802)-777-8921 - orianareyes87@gmail.com
CAREER PROFILE
People-oriented professional with exceptional ability to build trust with customers. Able to adapt quickly to new
tasks and situations. Demonstrated experience collaborating with a team and open to diverse perspectives. Goes
above and beyond established expectations and achieves results. Strong work ethic.
AREAS OF STRENGTH AND EXPERTISE
• Interpersonal Effectiveness
• Goal Setting
• Customer Service
• Relationship Building
• Administrative Tasks
• Developing Strategies
• Team Collaboration
• Communication
• Logistics
PROFESSIONAL EXPERIENCE
Elebomca, Caracas, Venezuela 2008 to 2010
Administrative Assistant
• Answered phones and maintained files.
• Took memos and facilitated written communication.
• Assisted customers and provided excellent customer service.
• Completed a variety of other administrative tasks as assigned.
Saint Michael’s College, Colchester, VT 2013 to 2015
Spanish Tutor
• Worked one on one with students, practicing speaking and assisted with grammar.
• Developed appropriate strategies depending on the individual student.
• Conducted assessments when necessary.
Westgate Resort, Orlando, FL 2013 to 2015
OPC Marketing
• Promoted timeshares at the resort to potentially qualified hotel guests.
• Booked tours and provided information about the local attractions
• Provided excellent customer service.
EDUCATION
Bachelor of Arts, Bachelor of Science in Business Administration, International Business focus, May 2015
COURSEWORK
International Business • Marketing • Management • Ethic Issues in Business
Finance • Business Strategy • International Marketing • Macroeconomics
SKILLS
Computer Skills: Experience in Microsoft Office (Excel, PowerPoint, Word, Outlook)
Language Skills: Fluent in Spanish