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Common beliefs about pricing
Myth or Truth?

Price beliefs impacting marketing strategy in FMCG
SKIM expertise in pricing
    •   Make sure your pricing strategies are based on truths not just commonly
        held beliefs, to optimize your pricing strategy
    •   SKIM has carried out more than 140 pricing studies in the past 5 years
    •   Our studies covered 18 different countries, more than 7,000 SKUs and
        about 500 brands in 45 categories



         18             7,000                   500                  45


2
SKIM expertise in pricing

    Set the right price: Strategies based on truths not
    only beliefs




3
Some definitions to start with

    •   Price sensitivity describes consumer behavior. Consumers are
        sensitive to price changes if they switch from one product to another as
        prices move – consumers are price insensitive if they remain loyal to one
        product despite price changes


    •   When we think and talk about products, we rather use the term price
        elasticity. The elasticity of a product is said to be -1.3 when a change in
        price of +1% leads in a change in volume sales of -1.3%.




4
1      Frequently
                             2                      3   Low Personal
                                 Women are more          Involvement
           purchased
                                  price sensitive              =
          products are
                                     than Men             High Price
        more price elastic
                                                           Elasticity


                      It’s better to       Low Tier Products
                    decrease pack                  =
                      size than to            High Price
                    increase price             Elasticity

                                       4                       5        End


5
Pricing belief 1

    Frequently purchased products are more price
    elastic




6
Example:

    Raising the price of soft drinks (high frequency
    purchase) will cause a bigger loss in volume sold
    then raising the price in batteries (low frequency
    purchase)




7
Example classifications:

    1-2 weeks: Cigarettes, soft drinks, baby wipes etc..
    3-4 weeks: Pads, laundry detergent, peanuts etc…
    2-3 months: face cream, deodorant, mayonnaise etc..
    More than 2-3 months: epilators, fragrance, pregnancy test etc..




8
Behind the Myth

    Frequently purchased products represent a
    higher portion of the spending budget.
    In addition, consumers are believed to be more
    price aware about these products




9
True!

10
Frequently purchased products are most price
     elastic
                                  Average price elasticity to up pricing

                                                        -0.71
     Less than 2-3 Months                                                -1.04

                                                          -0.77
              2-3 Months                                                  -1.09
                                                                                            Brand level
                                                           -0.79
               3-4 Weeks                                                   -1.11            SKU level
                                                                  -0.91
               1-2 Weeks                                                           -1.34


                            0.0              -0.5                 -1.0               -1.5


11
So What?


     Frequently purchased products: Increase price in
     multiple steps (to change reference point)

     Less frequent purchased products: Increase
     price at once

                                                    MENU


12
Pricing belief 2

     Categories dominated exclusively by women are
     more price elastic than categories dominated
     exclusively by men


13
Example:

     If you sell beer, you should expect a smaller
     decrease in volume sold when increasing prices
     than if you were selling household cleaners




14
Behind the Myth

     Women are often in charge of household items
     and budget.
     Men shop for products they are personally
     involved with




15
True!

16
Categories dominated exclusively by women are
       more price elastic
                 Average sensitivity to up-pricing


                               -0.61
       Men
                                               -0.99
                                                               Brand level
                                                               SKU level
                                       -0.78
     Women
                                                       -1.15




17
So what?


     Focus more on up-pricing for categories
     dominated exclusively by men

     For categories dominated by women: Look into
     category involvement to determine level of up-
     pricing potential
                                                      MENU


18
Pricing belief 3

     The lower the personal involvement of a
     category, the higher the price elasticity




19
Example:

     Synchronized swimmers in the Thames are less
     price sensitive to waterproof make-up than when
     looking to buy a laundry detergent




20
Behind the Myth

     Consumers who are highly involved with a
     product consider more aspects of the product
     than just price




21
partly True, partly False

22
Consumers seem more willing to pay higher
     prices for categories about taking care of
     themselves (beauty or health)
                        Price elasticity range by category

                                                Personal Beauty and Hygiene
                                                                                  Personal Beauty and hygiene


                                                         Household cleaning
                                                                                  Household cleaning


                                                                      Food
                                                                                  Food


                                                           Consumer Health
                                                                                  Consumer Health


     -2.5   -2   -1.5         -1        -0.5                                  0
23
So what?


     Positioning your product as self ‘pampering’ to
     increase consumers’ involvement in your product
     helps driving down price elasticity and enables
     you to increase price


                                                   MENU


24
Pricing belief 4

     It’s better to decrease pack size than to increase
     price




25
Example:

     To increase the price per liter of bottled water
     without losing too much sales from Wimbledon
     spectators, it is better to decrease bottle size
     than to increase prices




26
Behind the Myth

     Price is believed to be more important aspect of
     a product than size.
     Consumers tend to notice changes in price while
     a decrease in size might go unnoticed




27
False!

28
A size change is equally, or even less
     effective, than a price change

                                                            Relative value change
                         Decrease Price Per Liter Water                            Increase Price Per Liter Water
                                Bigger Size                    0%                      Smaller Size          0%
                                Lower Price                    +9%                     Higher Price          +1%

                                                                     20%
      Change in demand




                         -10%                                                                                10%
                                                                                                            Change pack size
                                                                    -20%
                                                                                                            Change price
                                Change in price per liter (executed by shelf price or pack size)

29
Why?

     1.   Consumers do notice changes in sizes, especially because changes in
          size tend to be large and physically noticeable

     2.   Smaller sizes implies less volume sold and unless purchase frequency
          increases in a similar fashion, this affects total volume sold in a year

     3.   Furthermore, if purchase frequency does increase consumers are more
          likely to switch to other products (i.e. due to promotions)




30
So what?


     In normal situations, price up. Down-sizing may
     lead to more volume loss than expected due to
     the smaller size of the pack

     But: be careful about crossing (potential) price
     barriers!
                                                        MENU


31
Pricing belief 5

     Products belonging to lower tiers (including private
     label) are more price elastic than other tiers




32
Example:

     When buying laundry detergent, price is a more
     important element in the selection of standard
     liquid detergent than of concentrated liquid
     detergent




33
False!

34
Medium tier products are most price elastic


                    Average elasticity to up-pricing
                                          -0.86
      Lower Tier                                  -1.03


                                      -0.76                        Brand level
        High Tier                                         -1.17
                                                                   SKU level
                                              -0.93
     Medium Tier                                           -1.21




35
Why?

     1.   The price gap between lower tier and medium
                                                           High
          tier products is too big to make lower tier
          consumers switch to medium tier and vice
          versa
                                                          Medium
     2.   Medium tier up-pricing encourages
          consumers to switch to high tiers
                                                           
     3.   Large number of SKUs within Medium            Low/Private
          tier, encourages consumers to switch within
          the tier

36
So what?


     Position brands across different tiers, including a lower
     tier product, which serves as an entry-level product to the
     brand

     To up-trade customers to the middle tier, focus on value
     added and not on price

     Focus on up-pricing in middle tier to drive up-trading and
     increase margins                                           MENU


37
So what have we learned?




38
Keep an open mind about pricing




39
Stop self fulfilling prophecies




40
contact us or follow us online!



Marko Kalis | Senior Project Manager    Mario Coelho | Project Manager
m.kalis@skimgroup.com                   m.coelho@skimgroup.com
+31 1028 23530                          +44 (0) 208 222 7700



                                                             Share your thoughts online:

                                                                     #SKIMspiration

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SKIMspiration London presentation: Common beliefs about pricing: myth or truth?

  • 1. expect great answers Common beliefs about pricing Myth or Truth? Price beliefs impacting marketing strategy in FMCG
  • 2. SKIM expertise in pricing • Make sure your pricing strategies are based on truths not just commonly held beliefs, to optimize your pricing strategy • SKIM has carried out more than 140 pricing studies in the past 5 years • Our studies covered 18 different countries, more than 7,000 SKUs and about 500 brands in 45 categories 18 7,000 500 45 2
  • 3. SKIM expertise in pricing Set the right price: Strategies based on truths not only beliefs 3
  • 4. Some definitions to start with • Price sensitivity describes consumer behavior. Consumers are sensitive to price changes if they switch from one product to another as prices move – consumers are price insensitive if they remain loyal to one product despite price changes • When we think and talk about products, we rather use the term price elasticity. The elasticity of a product is said to be -1.3 when a change in price of +1% leads in a change in volume sales of -1.3%. 4
  • 5. 1 Frequently 2 3 Low Personal Women are more Involvement purchased price sensitive = products are than Men High Price more price elastic Elasticity It’s better to Low Tier Products decrease pack = size than to High Price increase price Elasticity 4 5 End 5
  • 6. Pricing belief 1 Frequently purchased products are more price elastic 6
  • 7. Example: Raising the price of soft drinks (high frequency purchase) will cause a bigger loss in volume sold then raising the price in batteries (low frequency purchase) 7
  • 8. Example classifications: 1-2 weeks: Cigarettes, soft drinks, baby wipes etc.. 3-4 weeks: Pads, laundry detergent, peanuts etc… 2-3 months: face cream, deodorant, mayonnaise etc.. More than 2-3 months: epilators, fragrance, pregnancy test etc.. 8
  • 9. Behind the Myth Frequently purchased products represent a higher portion of the spending budget. In addition, consumers are believed to be more price aware about these products 9
  • 11. Frequently purchased products are most price elastic Average price elasticity to up pricing -0.71 Less than 2-3 Months -1.04 -0.77 2-3 Months -1.09 Brand level -0.79 3-4 Weeks -1.11 SKU level -0.91 1-2 Weeks -1.34 0.0 -0.5 -1.0 -1.5 11
  • 12. So What? Frequently purchased products: Increase price in multiple steps (to change reference point) Less frequent purchased products: Increase price at once MENU 12
  • 13. Pricing belief 2 Categories dominated exclusively by women are more price elastic than categories dominated exclusively by men 13
  • 14. Example: If you sell beer, you should expect a smaller decrease in volume sold when increasing prices than if you were selling household cleaners 14
  • 15. Behind the Myth Women are often in charge of household items and budget. Men shop for products they are personally involved with 15
  • 17. Categories dominated exclusively by women are more price elastic Average sensitivity to up-pricing -0.61 Men -0.99 Brand level SKU level -0.78 Women -1.15 17
  • 18. So what? Focus more on up-pricing for categories dominated exclusively by men For categories dominated by women: Look into category involvement to determine level of up- pricing potential MENU 18
  • 19. Pricing belief 3 The lower the personal involvement of a category, the higher the price elasticity 19
  • 20. Example: Synchronized swimmers in the Thames are less price sensitive to waterproof make-up than when looking to buy a laundry detergent 20
  • 21. Behind the Myth Consumers who are highly involved with a product consider more aspects of the product than just price 21
  • 23. Consumers seem more willing to pay higher prices for categories about taking care of themselves (beauty or health) Price elasticity range by category Personal Beauty and Hygiene Personal Beauty and hygiene Household cleaning Household cleaning Food Food Consumer Health Consumer Health -2.5 -2 -1.5 -1 -0.5 0 23
  • 24. So what? Positioning your product as self ‘pampering’ to increase consumers’ involvement in your product helps driving down price elasticity and enables you to increase price MENU 24
  • 25. Pricing belief 4 It’s better to decrease pack size than to increase price 25
  • 26. Example: To increase the price per liter of bottled water without losing too much sales from Wimbledon spectators, it is better to decrease bottle size than to increase prices 26
  • 27. Behind the Myth Price is believed to be more important aspect of a product than size. Consumers tend to notice changes in price while a decrease in size might go unnoticed 27
  • 29. A size change is equally, or even less effective, than a price change Relative value change Decrease Price Per Liter Water Increase Price Per Liter Water Bigger Size 0% Smaller Size 0% Lower Price +9% Higher Price +1% 20% Change in demand -10% 10% Change pack size -20% Change price Change in price per liter (executed by shelf price or pack size) 29
  • 30. Why? 1. Consumers do notice changes in sizes, especially because changes in size tend to be large and physically noticeable 2. Smaller sizes implies less volume sold and unless purchase frequency increases in a similar fashion, this affects total volume sold in a year 3. Furthermore, if purchase frequency does increase consumers are more likely to switch to other products (i.e. due to promotions) 30
  • 31. So what? In normal situations, price up. Down-sizing may lead to more volume loss than expected due to the smaller size of the pack But: be careful about crossing (potential) price barriers! MENU 31
  • 32. Pricing belief 5 Products belonging to lower tiers (including private label) are more price elastic than other tiers 32
  • 33. Example: When buying laundry detergent, price is a more important element in the selection of standard liquid detergent than of concentrated liquid detergent 33
  • 35. Medium tier products are most price elastic Average elasticity to up-pricing -0.86 Lower Tier -1.03 -0.76 Brand level High Tier -1.17 SKU level -0.93 Medium Tier -1.21 35
  • 36. Why? 1. The price gap between lower tier and medium High tier products is too big to make lower tier consumers switch to medium tier and vice versa Medium 2. Medium tier up-pricing encourages consumers to switch to high tiers  3. Large number of SKUs within Medium Low/Private tier, encourages consumers to switch within the tier 36
  • 37. So what? Position brands across different tiers, including a lower tier product, which serves as an entry-level product to the brand To up-trade customers to the middle tier, focus on value added and not on price Focus on up-pricing in middle tier to drive up-trading and increase margins MENU 37
  • 38. So what have we learned? 38
  • 39. Keep an open mind about pricing 39
  • 40. Stop self fulfilling prophecies 40
  • 41. contact us or follow us online! Marko Kalis | Senior Project Manager Mario Coelho | Project Manager m.kalis@skimgroup.com m.coelho@skimgroup.com +31 1028 23530 +44 (0) 208 222 7700 Share your thoughts online: #SKIMspiration

Editor's Notes

  1. - Database enables us to understand the behavioral trends and driving factors of price sensitivity- We created a database to understand consumer behavioral trends between countries, categories and consumer types
  2. Why this belief?Frequently purchased products sum up to a bigger portion of the monthly budget
  3. Hard discounters such as Aldi and Lidl are
  4. Diapers – 1-2 weeksBatteries – 2-3 months
  5. Hard discounters such as Aldi and Lidl are
  6. Hard discounters such as Aldi and Lidl are
  7. As we saw before: Personal involvement, high involvement = lower price sensitivity
  8. -Average price index is calculated within each study. Take average SKU price as 1, and index represents deviation of each SKU price to average. Then calculate average price index for each tier across database.Average price distance index is calculated by dividing the average price index of tier A by average price index of tier BProucts in low tier do not reflect movement across/within tiers, does not mean that consumers who buy within low tier are less price sensitive.
  9. Price is the most important element in selection of lower tier products
  10. -Average price index is calculated within each study. Take average SKU price as 1, and index represents deviation of each SKU price to average. Then calculate average price index for each tier across database.Average price distance index is calculated by dividing the average price index of tier A by average price index of tier BProucts in low tier do not reflect movement across/within tiers, does not mean that consumers who buy within low tier are less price sensitive.
  11. Next time you hear “we can’t launch this in Neverland” or “ with the current economic climate, now is not the time to launch a premium product” think again!Are your assumptions well founded?
  12. If you believe strongly enough that something is true, and you act towards that, in time it will become true. For instance, if you really believe that women are more price sensitive than men, and as a result you throw low priced and discounted products at them, in the end you will teach them to look for cheaper products and you make them more price sensitive