sketching for engineers 
megan williams - @hellomeganw 
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Agenda 
Warm up: put pencil to paper 
Intro: sketching at work 
Sketching as a tool: enhance communication 
Methods of sketching: practical application 
Resources: beyond this session 
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Warm up 
Get into groups of 4 
Sketch! 
a place, a thing, a person, and a way to pay 
Create a story 
Share your story 
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Requirements 
Design 
Build 
Q&A 
Ship 
Waterfall Design Process 
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Lean UX Process 
Iteration 1 Iteration 2 
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Sketching at PayPal 
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Why sketch? 
Better empathetic connection 
1 picture = 1,000 words 
Bridges communication with Designers 
Establishes mutual understanding 
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Sketching as a 
communication tool 
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COMMUNICATION STYLES MATRIX BY DR. EILEEN RUSSO 
High assertiveness 
Direct 
Tells 
Asks 
Low assertiveness 
Low expressiveness 
High expressiveness 
Hides emotions 
Displays emotions 
Spirited 
Systematic Considerate 
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COMMUNICATION STYLES MATRIX BY DR. EILEEN RUSSO 
Direct Spirited 
“let’s get the 
job done now” 
“let’s talk about 
big ideas” 
results driven idea driven 
Systematic Considerate 
“let’s talk about the 
impact to our users” 
“let’s do it right 
the first time” 
facts driven empathy driven 
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Collaboration with sketching 
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Lean UX Process 
Iteration 1 Iteration 2 
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Problem statements 
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http3://0101fundraising.org/wp-content/uploads/2013/08/customer-journey.png
Activity 
Get into groups of 2 
Sketch! 
Take turns drawing an emotion 
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http3://2101fundraising.org/wp-content/uploads/2013/08/customer-journey.png
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Common UI elements 
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Flows and progress 
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Visual note taking 
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Paper prototyping 
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Mutual learning 
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http://appendto.com/2014/03/replacing-common-ui-icons-with-css-2/ 
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Practice 
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thenounproject.com 
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Mail Chimp pattern library 
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Sketching + Engineers 
Dive in with common UI elements 
Use containers to organize 
Connect with emotions 
Use problem statements 
Build your toolbox 
Practice often! 
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thank you. 
megan@hellomegan.com 
hellomeganw 
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Resources 
The Sketchnote Handbook - Mike Rohde 
The Doodle Revolution - Sunni Brown 
Back of the Napkin - Dan Roam 
Skillshare.com classes 
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Sketching for engineering_23oct2014