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1 21
IntroductionAt SimplicIT, we know making a business run smoothly is easier
said than done. That’s why we’ve developed our holistic,
customer-focused approach. Our solutions will improve efficiency,
customer satisfaction and profits for your business. The following
presentation will show you how.
Customer-Focused Solutions for
YOUR Business
SimplicITb e y o n d b o u n d a r i e s
2 21
Introduction:
What you’ll learn today
www.SimplicITonline.com.au
SimplicIT specialises in eliminating communication
problems in your company, particularly siloing.
This presentation will cover:
• More about siloing: six common symptoms of it and how to stop them
• Our holistic approach and why it’s right for you and your customers
• The three steps of the SimplicIT process:
• Strategy, Planning, and Delivery
• The SimplicIT difference:
• Customer focused solutions
• Enterprise architecture roadmaps
• Portfolio level management
• Solution architect led delivery
• Understanding your needs
3 21
ABOUT US
Located in Melbourne, SimplicIT offers an extensive range of IT
consultancy, services and products. Our expertise is founded on
over 30 years’ experience in IT solutions.
STRATEGY PLANNING DELIVERY
4 21
WHO WE
ARE AND
HOW WE
CAN HELP
///
Enterprise architecture approach:
tells all you need to know about
your company’s current state.
1
Three-step solution: Strategy,
Planning, Delivery.2
Holistic approach to ensure all
departments of your company
work together.
3
Customer service focus for
optimal client satisfaction (it
sounds obvious, but most
businesses don’t do it!).
4
5 21
THAT
YOU
FACE
Lower efficiency, use of resources, and
worst of all, lower profits!
Cost of Siloing
Poor interdepartmental communication
(or none at all).
Siloing
Success! Customer satisfaction,
profits, growth
Common Goal
Different departments have different
goals, and work towards them in
different ways.
Multiple Approaches
THE
CHALLENGE
2
4
3
1
6 21
HOLISTIC
METHODOLOGY
Developers who
Understand Your Needs
Solution Architect-Led
Delivery
Customer Focused Solutions
Enterprise
Architecture
Roadmaps
OUR
SOLUTION
2
5
3
1
4Portfolio Level Management
7 21
3 STEPS to END SILOING
• Where are you now,
where do you want to
be, how do you get
there?
• Identify goals; develop
plan and schedule to
reach them.
• We work with your
team your team.
STRATEGY
• Build and implement
the best operating
model for your
customers.
• Develop IT strategy to
support the operating
model.
• Portfolio and program
level planning to avoid
siloing.
PLANNING
• Better operations
mean better customer
satisfaction!
• Revise or replace your
roadmap to the
marketplace.
• Monitor and adjust
plan as needed.
DELIVERY
dps
8 21
STRATEGY
We work with your team to determine your long term needs for
customer satisfaction, and review your current resources and
strategy to gauge your ability to meet those needs.S
p
d
9 21
STRATEGY
Where do you want to go?
Challenge, augment and
further develop your overall
business structure.
Business Analysis
& Research
Define an IT strategy that focuses
on your customer needs and your
business model.
IT Strategy
Development
Align your IT strategy with
the fast-evolving solutions
found in the cloud.
Digital & Cloud
Transformation
Identify your specific needs
and make plans to meet
them.
IT Advisory + $145k.
Paint a clear picture ofyour desired
future state, aligned to your business
needs and general industry direction
4
1 2
3
10 21
PLANNINGWith your strategy set, we help you determine how best to deliver
it. Keeping your customers in the loop, we ensure your IT
function will provide them with the service they deserve.
Operating model, processes and structure – we identify the best
of them all for achieving your goals.
p
s
d
11 21
Now that you know where you
want to go, we help you
ensure that your IT capability
can get you there.
IT Transformation
Using the TOGAF Architecture
Development Model (ADM), we lay
the groundwork for your portfolio of
initiatives and results.
Enterprise
Architecture
Roadmaps
Set your program to the right
size to maximize your efficiency
and cost-effectiveness.
Program Scoping
& Sizing
We help you find the
perfect balance of oversight
and freedom to innovate.
Governance &
Process Frameworks
+ $145k.
Create a clear roadmap of strategic
initiatives to deliver your future
state using Enterprise Architecture
4
1 2
3
PLANNING
How will you get there?
12 21
DELIVERYYour current delivery program might already be right for you – but it
might not be. We’ll help you determine that, and work with your team
to make the implementation of your new strategy as efficient and
painless as possible for your team and your customers.d
p
s
13 21
DELIVERY
The end product!
Our solution architect
approach sets us apart, with
quicker and better outcomes for
your customers.
Program
Management
Focusing our solutions on delivery
and user experience, we ensure
the best possible delivery.
Architect-Led
Solutions
The digital economy is no longer a
novelty. You need to keep up with it, and
we can make sure you do.
Digital, Mobility,
Cloud, and Business
Intelligence
Our partner, Aspire, has a
team of specialists for all
your software needs.
Expert
Development + $145k.
Use a mixof skills, resources, and
solutions to deliver to your roadmap,
efficiently andcost-effectively
4
1 2
3
14 21
OPTIMISE YOUR
CUSTOMER SERVICE
Want better reviews?
Fewer complaints? Just
looking for independent
assessments?
OTHER CONCERNS?
Any or all of the
above…SimplicIT can
help.
YOUR NEEDS,
YOUR ANSWERS
We address your
unique needs with
tailored solutions.
OUR METHODOLOGY: CUSTOMER
FOCUSED SOLUTIONS
o A holistic approach: Ensure
communication and collaboration
across all departments.
o Eliminate siloing; prevent incomplete
solutions for your clients or different
conclusions from different departments.
o Better use of resources for faster and
more efficient customer service.
o Complete and consistent delivery every
time.
Why it’s Right for You
The SimplicIT Difference
15 21
CONCERNEDABOUT
WASTE?
Limited resources and time
– every bit of both matters
to you!
LARGEORSMALL
No matter your
company’s size,
optimisation matters.
IMPROVEYOUR
EFFICIENCY
There’s always room
for improvement; we’ll
help you find it.
OUR METHODOLOGY: ENTERPRISE
ARCHITECTURE ROADMAPS
o Optimise your business process
o Find and implement the most efficient
use of your infrastructure and
capabilities.
o Minimise cost and time of
improvements.
o If new investment is necessary, we find
you the best solutions.
Why it’s Right for You
The SimplicIT Difference
16 21
DIFFERENTPROJECTS
Even with “only” two
projects, you still have
different needs.
PORTFOLIO
MATCHING
We match each
portfolio with its unique
needs; one size does
NOT fit all.
YOU’REIN
CONTROL
We provide the
framework, you
continue to manage.
OUR METHODOLOGY: PORTFOLIO
LEVEL MANAGEMENT
o The highest SAFe level
o Dedicated solutions for each portfolio.
o Improve your efficiency with focus on
budget, themes, strategy, and metrics.
o Even within one company, each
portfolio has its own unique needs for
all categories.
The SimplicIT Difference
Why it’s Right for You
17 21
ACCOUNTABLE
SOLUTIONS
It’s an essential – and
underappreciated –
element of success.
FIT FORPURPOSE
SOLUTIONS THAT WORK
Can be problematic
with multifaceted
projects, but not with
the right approach.
CUSTOMER
FOCUSED
Ensure your teams work
together at their best
with a common goal
OUR METHODOLOGY: SOLUTION
ARCHITECT LED DELIVERY
o Solution Architect led delivery
o Provides for managing large projects
with several different teams.
o Using Agile across several teams
requires right communications and
management.
o SimplicIT provides that management.
The SimplicIT Difference
Why it’s Right for You
18 21
ESSENTIALSERVICE
You can’t afford sloppy
coding. With SimplicIT,
you’ll never have it.
YOUR TEAM
History of struggling to
meet demands? No
coding team at all? No
problem.
(Y)OUR TEAM
Experience you need,
solutions for your
company.
OUR METHODOLOGY: WE
UNDERSTAND YOUR NEEDS
o Developers who understand
o Coding with accuracy.
o Minimal functional testing requirement.
o Solutions that fit your needs.
The SimplicIT Difference
Why it’s Right for You
19 21
SILOING:
Six
Symptoms
One department uses new tools
without the manager’s knowledge.
Can cause PR trouble and
inefficiency.
LACK OF CONTROL
Same data, different
interpretations, leads to
inconsistent output and harm
to credibility.
CONFUSING
INFORMATION
Departments don’t talk to
one another, never know
they have a common
problem. Leads to multiple
solutions where one would
suffice.
DUPLICATION
Inefficiency causes a
vicious circle of expenses.
SPIRALING COSTS
One department’s decisions
don’t reach the rest of the
company fast enough.
FUNCTIONAL
ISOLATION
Overcomplicated
processes (or your site’s
explanations thereof) can
hurt productivity.
UNPRODUCTIVE
LANDSCAPE
/////////
/////////
20 21
SILOING:
Our
Solutions
Our centralized solutions enable
you to keep up to date and in
control across all departments.
LACK OF CONTROL
Our streamlined chain of
communication means your
output is faster and more
accurate.
CONFUSING
INFORMATION
With the benefit of our
expertise, you’ll have more
resources to devote to
customer service.
SPIRALING COSTS
Streamline your
communications, never
receive updates too late
again.
FUNCTIONAL
ISOLATION
We help you identify your
most efficient method of
completion.
UNPRODUCTIVE
LANDSCAPEWith our holistic
approach, you know
everyone’s needs in one
place and can plan
accordingly.
DUPLICATION
/////////
/////////
21 21
WHAT IT
MEANS
TO
YOU
///
Holistic IT Planning
1
Enterprise Architecture Roadmaps
2
No Siloing
3
Increased Efficiency
4
Improved Customer Satisfaction
5
Optimised Profits
6
22 21
CONTACT1300 90 52 90
DavidBede@SimplicITonline.com.au
d
p
s
THANK YOU!
SimplicITb e y o n d b o u n d a r i e s

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See the SimplicIT difference

  • 1. 1 21 IntroductionAt SimplicIT, we know making a business run smoothly is easier said than done. That’s why we’ve developed our holistic, customer-focused approach. Our solutions will improve efficiency, customer satisfaction and profits for your business. The following presentation will show you how. Customer-Focused Solutions for YOUR Business SimplicITb e y o n d b o u n d a r i e s
  • 2. 2 21 Introduction: What you’ll learn today www.SimplicITonline.com.au SimplicIT specialises in eliminating communication problems in your company, particularly siloing. This presentation will cover: • More about siloing: six common symptoms of it and how to stop them • Our holistic approach and why it’s right for you and your customers • The three steps of the SimplicIT process: • Strategy, Planning, and Delivery • The SimplicIT difference: • Customer focused solutions • Enterprise architecture roadmaps • Portfolio level management • Solution architect led delivery • Understanding your needs
  • 3. 3 21 ABOUT US Located in Melbourne, SimplicIT offers an extensive range of IT consultancy, services and products. Our expertise is founded on over 30 years’ experience in IT solutions. STRATEGY PLANNING DELIVERY
  • 4. 4 21 WHO WE ARE AND HOW WE CAN HELP /// Enterprise architecture approach: tells all you need to know about your company’s current state. 1 Three-step solution: Strategy, Planning, Delivery.2 Holistic approach to ensure all departments of your company work together. 3 Customer service focus for optimal client satisfaction (it sounds obvious, but most businesses don’t do it!). 4
  • 5. 5 21 THAT YOU FACE Lower efficiency, use of resources, and worst of all, lower profits! Cost of Siloing Poor interdepartmental communication (or none at all). Siloing Success! Customer satisfaction, profits, growth Common Goal Different departments have different goals, and work towards them in different ways. Multiple Approaches THE CHALLENGE 2 4 3 1
  • 6. 6 21 HOLISTIC METHODOLOGY Developers who Understand Your Needs Solution Architect-Led Delivery Customer Focused Solutions Enterprise Architecture Roadmaps OUR SOLUTION 2 5 3 1 4Portfolio Level Management
  • 7. 7 21 3 STEPS to END SILOING • Where are you now, where do you want to be, how do you get there? • Identify goals; develop plan and schedule to reach them. • We work with your team your team. STRATEGY • Build and implement the best operating model for your customers. • Develop IT strategy to support the operating model. • Portfolio and program level planning to avoid siloing. PLANNING • Better operations mean better customer satisfaction! • Revise or replace your roadmap to the marketplace. • Monitor and adjust plan as needed. DELIVERY dps
  • 8. 8 21 STRATEGY We work with your team to determine your long term needs for customer satisfaction, and review your current resources and strategy to gauge your ability to meet those needs.S p d
  • 9. 9 21 STRATEGY Where do you want to go? Challenge, augment and further develop your overall business structure. Business Analysis & Research Define an IT strategy that focuses on your customer needs and your business model. IT Strategy Development Align your IT strategy with the fast-evolving solutions found in the cloud. Digital & Cloud Transformation Identify your specific needs and make plans to meet them. IT Advisory + $145k. Paint a clear picture ofyour desired future state, aligned to your business needs and general industry direction 4 1 2 3
  • 10. 10 21 PLANNINGWith your strategy set, we help you determine how best to deliver it. Keeping your customers in the loop, we ensure your IT function will provide them with the service they deserve. Operating model, processes and structure – we identify the best of them all for achieving your goals. p s d
  • 11. 11 21 Now that you know where you want to go, we help you ensure that your IT capability can get you there. IT Transformation Using the TOGAF Architecture Development Model (ADM), we lay the groundwork for your portfolio of initiatives and results. Enterprise Architecture Roadmaps Set your program to the right size to maximize your efficiency and cost-effectiveness. Program Scoping & Sizing We help you find the perfect balance of oversight and freedom to innovate. Governance & Process Frameworks + $145k. Create a clear roadmap of strategic initiatives to deliver your future state using Enterprise Architecture 4 1 2 3 PLANNING How will you get there?
  • 12. 12 21 DELIVERYYour current delivery program might already be right for you – but it might not be. We’ll help you determine that, and work with your team to make the implementation of your new strategy as efficient and painless as possible for your team and your customers.d p s
  • 13. 13 21 DELIVERY The end product! Our solution architect approach sets us apart, with quicker and better outcomes for your customers. Program Management Focusing our solutions on delivery and user experience, we ensure the best possible delivery. Architect-Led Solutions The digital economy is no longer a novelty. You need to keep up with it, and we can make sure you do. Digital, Mobility, Cloud, and Business Intelligence Our partner, Aspire, has a team of specialists for all your software needs. Expert Development + $145k. Use a mixof skills, resources, and solutions to deliver to your roadmap, efficiently andcost-effectively 4 1 2 3
  • 14. 14 21 OPTIMISE YOUR CUSTOMER SERVICE Want better reviews? Fewer complaints? Just looking for independent assessments? OTHER CONCERNS? Any or all of the above…SimplicIT can help. YOUR NEEDS, YOUR ANSWERS We address your unique needs with tailored solutions. OUR METHODOLOGY: CUSTOMER FOCUSED SOLUTIONS o A holistic approach: Ensure communication and collaboration across all departments. o Eliminate siloing; prevent incomplete solutions for your clients or different conclusions from different departments. o Better use of resources for faster and more efficient customer service. o Complete and consistent delivery every time. Why it’s Right for You The SimplicIT Difference
  • 15. 15 21 CONCERNEDABOUT WASTE? Limited resources and time – every bit of both matters to you! LARGEORSMALL No matter your company’s size, optimisation matters. IMPROVEYOUR EFFICIENCY There’s always room for improvement; we’ll help you find it. OUR METHODOLOGY: ENTERPRISE ARCHITECTURE ROADMAPS o Optimise your business process o Find and implement the most efficient use of your infrastructure and capabilities. o Minimise cost and time of improvements. o If new investment is necessary, we find you the best solutions. Why it’s Right for You The SimplicIT Difference
  • 16. 16 21 DIFFERENTPROJECTS Even with “only” two projects, you still have different needs. PORTFOLIO MATCHING We match each portfolio with its unique needs; one size does NOT fit all. YOU’REIN CONTROL We provide the framework, you continue to manage. OUR METHODOLOGY: PORTFOLIO LEVEL MANAGEMENT o The highest SAFe level o Dedicated solutions for each portfolio. o Improve your efficiency with focus on budget, themes, strategy, and metrics. o Even within one company, each portfolio has its own unique needs for all categories. The SimplicIT Difference Why it’s Right for You
  • 17. 17 21 ACCOUNTABLE SOLUTIONS It’s an essential – and underappreciated – element of success. FIT FORPURPOSE SOLUTIONS THAT WORK Can be problematic with multifaceted projects, but not with the right approach. CUSTOMER FOCUSED Ensure your teams work together at their best with a common goal OUR METHODOLOGY: SOLUTION ARCHITECT LED DELIVERY o Solution Architect led delivery o Provides for managing large projects with several different teams. o Using Agile across several teams requires right communications and management. o SimplicIT provides that management. The SimplicIT Difference Why it’s Right for You
  • 18. 18 21 ESSENTIALSERVICE You can’t afford sloppy coding. With SimplicIT, you’ll never have it. YOUR TEAM History of struggling to meet demands? No coding team at all? No problem. (Y)OUR TEAM Experience you need, solutions for your company. OUR METHODOLOGY: WE UNDERSTAND YOUR NEEDS o Developers who understand o Coding with accuracy. o Minimal functional testing requirement. o Solutions that fit your needs. The SimplicIT Difference Why it’s Right for You
  • 19. 19 21 SILOING: Six Symptoms One department uses new tools without the manager’s knowledge. Can cause PR trouble and inefficiency. LACK OF CONTROL Same data, different interpretations, leads to inconsistent output and harm to credibility. CONFUSING INFORMATION Departments don’t talk to one another, never know they have a common problem. Leads to multiple solutions where one would suffice. DUPLICATION Inefficiency causes a vicious circle of expenses. SPIRALING COSTS One department’s decisions don’t reach the rest of the company fast enough. FUNCTIONAL ISOLATION Overcomplicated processes (or your site’s explanations thereof) can hurt productivity. UNPRODUCTIVE LANDSCAPE ///////// /////////
  • 20. 20 21 SILOING: Our Solutions Our centralized solutions enable you to keep up to date and in control across all departments. LACK OF CONTROL Our streamlined chain of communication means your output is faster and more accurate. CONFUSING INFORMATION With the benefit of our expertise, you’ll have more resources to devote to customer service. SPIRALING COSTS Streamline your communications, never receive updates too late again. FUNCTIONAL ISOLATION We help you identify your most efficient method of completion. UNPRODUCTIVE LANDSCAPEWith our holistic approach, you know everyone’s needs in one place and can plan accordingly. DUPLICATION ///////// /////////
  • 21. 21 21 WHAT IT MEANS TO YOU /// Holistic IT Planning 1 Enterprise Architecture Roadmaps 2 No Siloing 3 Increased Efficiency 4 Improved Customer Satisfaction 5 Optimised Profits 6
  • 22. 22 21 CONTACT1300 90 52 90 DavidBede@SimplicITonline.com.au d p s THANK YOU! SimplicITb e y o n d b o u n d a r i e s

Editor's Notes

  1. In