This document discusses how to leverage online communities for digital engagement and brand messaging. It outlines an approach that involves identifying relevant online conversations, communities, and influencers related to a brand's proposition and objectives. Data on conversations is analyzed to recommend who to engage with and what messages to use. The goal is to develop creative and measurable engagement campaigns by joining relevant conversations in an authentic way. Metrics are used to identify influential stakeholders and map how information flows between them on a given topic.