Creative Virtual, Chris Ezekiel's presentation
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The document introduces an AI virtual assistant solution called Creative Virtual that can be implemented on websites to provide natural language interactions for users. The solution uses rule-based artificial intelligence and dialogue trees to understand users and complete tasks or transactions. It also provides reporting tools to analyze user data and improve the system. Creative Virtual has been successfully implemented for many large companies to reduce call volumes and improve customer experience.
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**Conversational Support Excellence:**
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**Conversational Marketing Mastery:**
Accelerate lead generation with targeted 2-way conversations on WhatsApp and other preferred channels. Utilize interactive chatbots, broadcast capabilities, and API integration to engage prospects where they're most active.
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[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
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Maksym Vyshnivetskyi: PMO KPIs (UA)
Lemberg PMO School 2024
Website – https://lembs.com/pmoschool
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
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Creative Virtual, Chris Ezekiel's presentation
- 1. Virtual Assistants Online Self-Service Chris Ezekiel [email_address]
- 6. Accuracy
- 7. Lloyds TSB
- 9. One Railway
- 12. Sky TV
- 13. Direct Line
- 15. Legal & General
- 17. Mortgage Brain
- 19. Renault
- 20. Motability
- 27. Results Major success story Targets were set well above industry norms Achieved within 10 weeks Call centre volume reduced by 400,000 on 1.3M conversations (annualised)
- 29. Q&A Questions?
- 30. Thank You Chris Ezekiel [email_address]