The silent edge methodology is a 4-step approach to improving organizational performance through individual behavior change. It addresses underlying beliefs and attitudes by using evidence-based data to encourage self-reflection, empowering individuals to create development plans that change attitudes, and ongoing coaching to turn intentions into standard behaviors. The final step recognizes and rewards successful development to ensure lasting transformation.

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silent edge methodology
Silent Edge specialise in improving organisational performance through
individual behaviour change.
From psychological theories, such as planned behaviour theory and reasoned-
action theory, it is known that to change behaviour you must first address
underlying beliefs and attitudes.

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silent edge methodology
Our approach enables managers to observe the skills and behaviours of their people;
highlighting where changes are needed and allowing them to explore underlying
beliefs and attitudes, which are far less observable.

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Step one: Explore evidence-based data with individuals in a way that encourages
them to reflect and change beliefs.
Step two: Empower individuals to create their own development plan, which will
demonstrate a change in attitude.
silent edge methodology

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Step three: Ongoing coaching and support takes an intention to behave
differently and turns it into an individual's standard way of working.
Step four: Recognising and rewarding successful development ensures that these
changes are everlasting.
silent edge methodology

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silent edge methodology
Step 4.
Changes in
Behaviours plus
Reward and
Recognition =
Sustainable
Transformation
Step 1. Evidence
Based Data plus Non-
Directive Feedback =
Changes in Beliefs
Step 2. Changes in Beliefs plus
Commitments to Change =
Changes in Attitudes
Step 3. Changes in
Attitudes plus Coaching
and Support =
Changes in Behaviours

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Sustainability
Workshops
Ongoing
Coaching
of C2C
Tailored Skills
Training for
Managers and
Frontline
Frontline
Evaluations
and Feedback
Managers
Accredited to
Assess and
Feedback
Manager
Evaluations
and Feedback
typical client journey
any role any industry