This document discusses using SMS messaging to notify doctors of critically ill patients in the emergency department (ED) in a timely manner. It proposes an automated SMS system to alert doctors and provide patient details like their registration number. The SMS would help doctors reach patients within the golden hour and ensure accountability if they fail to review a patient after being notified. Sending SMS alerts could help nurses notify doctors faster without having to search for them in person. While SMS provides benefits like timely alerts, doctors may get irritated by repeated messages if they cannot respond quickly. Overall, the SMS system could help provide optimal emergency care and save patients' golden hours.

1. Pankaj Kumar
Research Staff Nurse
Guide:-Dr Deepak Agrawal
Addl. Professor
Department of Neurosurgery
JPNATC AIIMS

2. Patient care is an important indicator of the
quality of care and service delivery in the
emergency department (ED)

3.  To evaluate patient satisfaction with the
Emergency Department.
 Help the docter to reach with in the golden
hours of the patient witout wasting time.

4.  Doctors are urgently required in the ED for
critically ill patients
 There is various ways to inform the doctors
regarding the patients condition in ED
 This interaction is very important in nature
for patient safety and care
 SMS is a new communication way in
hospital for critical call and consult request
to the doctor

5. 1. AUTOMATED SMS

6. Types Of Manual SMS
 Type-1:- “Needs Review urgently of the
Patient whose Tcno is:.... , Reach ED Stat”
 Type-2:-Patient Deteriorated, Reach Stat
,No of Sms(s) have been already sent for the
Patient whose Tcno is:” CT done.

7. METHODOLOGY

8.  (http://172.16.23.28/jpnatced.com/sms.aspx)

13.  Easy to reminder for the Doctor
 Higher accountability if a doctor fails to
review a patient as there is proof that SMS alert was
sent from the system.
 Nurse can also send these SMS
 Nurse dont have to run around looking for the
doctor
 SMS can also be send to senior doctors, if the
informed doctors is not reaching on time.

14.  SMS is send to their personel number
 Doctors get irritated with the repeated SMS

15.  Short message service showed that to provide
optimal and fast ED service for saving the
golden hours of the patients benefits and
record & report data for the further refrence
for doctors.