Shima Enal is a 32-year-old Egyptian/Spanish national currently residing in Dubai, UAE. She has over 13 years of experience in operations management for healthcare facilities in Egypt, UAE, and Spain. She is currently the Chief Operating Officer at Cocoona Day Surgical, Cocoona Aesthetic Transformation Center, and Cocoona Centre for Aesthetic & Plastic Surgery DMCC in Dubai, where she oversees all operational, administrative, and strategic aspects of the business. She holds an MBA from Ecole Superieure Libre Des Sciences Commencicales appliquees in Paris and a bachelor's degree in business administration from Cairo University.

1. Shima Enal
00971527823722
Shima.enal@gmail.com
Shima Enal
Healthcare consultant, Chief Operating Officer, Dubai, UAE
Cocoona Day surgical
Cocoona Aesthetic TransformationCenter
Cocoona Centre forAesthetic & Plastic Surgery DMCC
Personaldata
Date of birth: 9/01/1985(32YEARS OLD)
City / Country of Birth: Giza/ Egypt
Current Countries of Nationalities:Egyptian/Spanish
Gender: Female
Marital Status: Married
No # Children: One
Children Years of Birth: 2006
Military status:N/A
Address: villa2, St4, Springs 8, Emirates
Hills, Dubai, UAE
Email: shima.enal@gmail.com
Dubai Cell phone: +971527823722
Dubai Land Line: +97144527461
Egypt Cell Phone: +201000411911
Kindly accept my attached resume as an interest to join your organization.
During my working journey for 13 years in Operations, part of my responsibilities is planning, operational
management, quality improvement, regulatory compliance, administrative control and coordination for my
several medical centers/ hospitals. Completely executive responsibility in the absence, or on behalf, of the
President, or as directed.
Specific accountabilities include the below:
Support the planning, growth, and operational management including oversight of P & L, quality of service, patient and
client satisfaction, and clinical outcomes.
Responsible for the executive leadership for designated clinical and support service areas.
Drive and lead an environment of operational excellence and performance improvement to support the execution of local
and system strategic plans. Drives best practices through the organization.
Support of Clinical Service Line integration and evolution.
Drives revenue growth, operational efficiency, and expense management.
Effective management of capital and human resources for all services.
Acts as a primary interface between Community Hospitals and corporate services (HR, Finance, Marketing, Business
development, administration etc.).
Education
(Feb. 2008- Feb. 2012)
Masters of International Business Administration,
Ecole Superieure Libre Des Sciences Commencicales
appliquees
(ESCLSCAPARIS)Business School,Degree: 3.2
(September 2002-Oct.2006)
Faculty of Commerce, English section, Cairo University –
Egypt, Bachelor's degree - Major: BusinessAdministration,
Degree: Good
(September 1999-July 2002)
Manar LanguageHigh School,Degree: 85%
(lived and grew up inUAE)

2. Shima Enal
00971527823722
Shima.enal@gmail.com
Work Experience
(Nov 2014- present)
Cocoona Day surgical
Cocoona Aesthetic TransformationCenter
Cocoona Centre forAesthetic & Plastic Surgery DMCC
Cocoona BeachHospital, Jumerha
Chief Operating Officer, Dubai, UAE
 Evaluates the performance of quality and monitorthe
staff.
Oversees planning, Coordinates ProgramInformation
Reports including program planning, record-keeping
and reporting.
 Developing, implementing, monitoring and
coordinating all aspects of eligibility, recruitment,
selection, enrolment, and attendance fordirect operated
programs.
Secures reviews, coordinates and monitors consulting
contracts, service provider contracts, andinter-agency
agreements.
 Develops a Public Relations and Community Relations
plancommunity; establishes links withmedia
organizations, Dubai HealthAuthority, Dubai
Municipality, (governing bodies) Concordia (free zone
branch), plans, managesand evaluatesspecial activities
and events.
 Oversees facilities expanding forCocoonaBrand,either
throughfranchisee ordirect or throughreferrals.
 Works closely withthe board of members to review,
secure and monitorKPIs.
 Works closely and in conjunctions withtop managers
and coordinators to develop and implement a
monitoring system that ensures compliance withthe
Work Planand Performance Standardsinthe area of
Development, Staffing and ProgramOptions—filing,
tracking, and documentationof patients.
 Collaborate onthe designand implementationof the
business development plan, aswell as participate inthe
strategic marketing and promotionplanforthe
company.
 Advice onassessing patientsinthe Centre - Continuous
improvement of policies and procedures -
Recruitment/HR/Appraisals forClinical Care
Community – work harmoniously and productively
withothers.
 Follow up - Compiling reports onclients and bookings
- Contracts/insurance/office - General office
management (NOCs, etc.)
Locating and identifying opportunities,marketing and
closing new accounts inaccordance withcorporate
goals.
 Customer Focus Quality, Extremely well groomed and
charismatic - Socially focusedwithanoutgoing
personality and wide personal business network -
Professional approachand dedicated to anoutstanding
personal customer experience Good sense of priorities,
strong commitment and withthe flexibility,
adaptability and the highenergy to achieve results ina
dynamic,
 Able to Other duties as assigned.
(Feb 2011- Nov 2014)
Misr University Hospital for Science & Technology, Giza, Egypt.
In collaboration with the American Hospital Management team
Head of operations& Community Relations
(Aug. 2007 – June 2011)
MAGRABI Optical
THE COUNTER FASHION BOUTIQUE BY CHERINE AL-MAGHRABY, FOUR SEASONS HOTEL, Giza, Egypt & UAE.
Atlantes Hotel & Harvey Nichols Branches, Dubai UAE.
Brand Manager
(May 2006 – June 2007)
Geha Egypt, for heavy industry, Giza, Egypt,
Office Manager
(March2003- Nov. 2005)
Ameco Tech. Corp. Business Analyst
Team Leader

3. Shima Enal
00971527823722
Shima.enal@gmail.com
Languages
Arabic: Native Language
English: Fluent, writing, reading, speaking
French: Basic
Spanish: Basic
Computer Skills
Microsoft Office Professional
Communicationtools
SAP software and applications
ProfessionalMembership
Ahly club
Commercial syndicate
Interests & Hobbies
Volley ball, dancing and reading
References
Magdi Mady
Mobile Number: +21222173055
Dr. Ahmed Moustafa
Mobile Number: +201001787847
Prof. DR. Daniel Mac Donald
Mobile Number: +971 5626 12489
Note: International driving license - Willing to travel up to
75% and to relocate nationally and internationally (Canada/
Spain), strong team player, entrepreneurial spirit,pleasant
presence, total availability to attend a job interview.
Current Location:Dubai (UAE)
CAREER LEVEL EXPERIENCED Professional/ Managerial