1. Shilpa V Guptaa
Cell: 9886151982
E-mail ID: shilpa.guptha@gmail.com
________________________________________________________________________________
Summary
Resource Deployment Manager with 10 years of experience and successful track record in handling multiple roles and
functions such as Resource Management, Recruitment, Staffing, and Account Management. Articulated and achieved
results in a competitive market. Possess a unique blend of core skills in decision making with teamwork, leadership.
PROFESSIONAL EXPERIENCE:
MindTree Limited, Bangalore
Company Profile : Mindtree is a global information technology solutions company with revenues of
over USD 400 million. Mindtree’s consulting-driven approach makes us a strategic partner to over 40
Fortune 500 enterprises.
July 2014 till date
Designation – Manager – Talent Management Lead IMTS Group (Infrastructure Management).
Leading a team of 2 and 1st
escalation point contact of all staffing fulfillment within IMTS & KEY
Account Group
Key Responsibilities:
• Responsible for end to end staffing fulfillment by liaising with recruitment team.
• Demand planning.
• Resource deployment.
• Maintaining Billing Efficiency & people utilization for over a team 2900+ members.
• Bench management.
• Conducting Bi-Monthly reviews with business heads.
• Guiding & helping delivery team on any staffing issues.
• Grooming & hand holding of new team members.
June 2013 till June 2014
Responsibilities APAC Geo:
• Meet demand of Global staffing requests for Customer projects for APAC Geography Account with head count
of 800+ resources & to build strategies to achieve zero bench status. Plan and provide resource shortage and
skillset wise hiring requirements. Co-ordinate with hiring department to fill resource shortages.
• Handling conflicts with Delivery team on priority on allocating minds for different customers.
• Anticipate the needs of the project managers & Sales managers on assigning resources with appropriate
capabilities and required skills.
• Provide recruitment forecast based on business demand and other considerable factors
• Ensure all projects are adequately staffed within the organization. To analyze and update resource
requirements of various departments internally.

2. • Co-ordinate with Dept. Heads and Project managers to assign resources.
• Manage the deployment/roll-off of over 200+ resources.
• Keep track of staff utilization by skills/service lines to enable resource and revenue planning.
• To ensure staff assignment and tracking for all projects at any given point, update and maintain resource
assignment.
• Generating and circulating weekly reports on resource utilization, bench analysis and project costs to the
management.
• Responsible for MIS reporting to the Management like Resource utilization reporting , Bench Status Tracking,
Project Pipeline tracking, Competency Tracking report, Maintenance of Billing, Time sheet submission of all
staff
• Coordination & interacting with various departments like IS, Purchase, Admin, HR, Travel desk for the
smooth delivery of projects from various locations.
Jan 2013 – June 2013
Designation – Manager – Staff Operations Lead (Testing Practice).
Responsible for planning demand, resource deployment, Utilization & bench management. Also groom &
provide career path to team members (2 reportees).
Responsibilities Testing Practice (team of 2900+ people):
• Fulfilling project requirements across various skills in testing, across various locations.
• Allocating right people for the right role at the right time.
• Forecasting billable count based on Ramp-up and Ramp-downs.
• Closely involved in Campus Minds allocation and ensuring they earn revenues to the company as
early as possible.
• Tracking of ageing of people in free pool and taking appropriate actions.
• Track and maintain people in free pool across locations and engage with them.
• Capacity planning: in terms of people availability across various skills and subsequently leading to
recruitment decisions.
• Analysis on Demand (various requirements from customers) Vs Supply (people availability).
• Re-skilling of people based on foreseen Demand and building Competency.
• Closely monitor and plug revenue leakage and ensure that we have healthy Financial Utilization.
• Maintain the right competency (bulge) mix in projects.
• Decisions on onsite recruitment.
• Planning for onsite Demands in terms of Identifying Suitable people and filing nominations for VISA.
Nov 2011 – June 2012
Designation – Associate Manager & Manager – Staff Operations Lead (Manufacturing & Retail
Vertical), SharePoint, Websphere COE & mPower – GME Staffing Lead.
Responsible for resource deployment, Utilization & Infrastructure support provided and managed efficiently.
Also groom, & provide career path to team members.
Responsibilities Manufacturing & Retail Vertical:
• Meet demand of Global staffing requests for Customer projects for MFG & R Group with head count of 1700+
resources & to build strategies to achieve zero bench status. Plan and provide resource shortage and skillset
wise hiring requirements. Co-ordinate with hiring department to fill resource shortages.

3. • Handling conflicts with Delivery team on priority on allocating minds for different customers.
• Anticipate the needs of the project managers & Sales managers on assigning resources with appropriate
capabilities and required skills.
• Provide recruitment forecast based on business demand and other considerable factors
• Ensure all projects are adequately staffed within the organization. To analyze and update resource
requirements of various departments internally.
• Co-ordinate with Dept. Heads and Project managers to assign resources.
• Manage the deployment/roll-off of over 200+ resources.
• Keep track of staff utilization by skills/service lines to enable resource and revenue planning.
• To ensure staff assignment and tracking for all projects at any given point, update and maintain resource
assignment.
• Generating and circulating weekly reports on resource utilization, bench analysis and project costs to the
management.
• Responsible for MIS reporting to the Management like Resource utilization reporting , Bench Status Tracking,
Project Pipeline tracking, Competency Tracking report, Maintenance of Billing, Time sheet submission of all
staff
• Coordination & interacting with various departments like IS, Purchase, Admin, HR, Travel desk for the
smooth delivery of projects from various locations.
Apr 2008 – Oct 2011
Designation – Senior Executive & Associate Manager – Staff Operations (Insurance Group),
SharePoint, Websphere COE & mPower – GME staffing Lead.
Responsible for resource deployment, Utilization & Infrastructure support provided and managed efficiently.
Responsibilities Insurance Group:
• Meet demand of Global staffing requests for Customer projects for BFSI Group with head count of 500+
resources & to build strategies to achieve zero bench status. Plan and provide resource shortage and skillset
wise hiring requirements. Co-ordinate with hiring department to fill resource shortages.
• Providing MIS Dashboard and managing Staffing for Technology Practice as well as Vertical Industry
Groups.
• Handling conflicts with Delivery team on priority on allocating minds for different customers.
• Anticipate the needs of the project managers & Sales managers on assigning resources with appropriate
capabilities and required skills.
• Responsible for utilization, deployment and development of practioners in and across SPLs./ Competencies
• Provide recruitment forecast based on business demand and other considerable factors
• Ensure all projects are adequately staffed within the organization. To analyze and update resource
requirements of various departments internally.
• Co-ordinate with Dept. Heads and Project managers to assign resources.
• Manage the deployment/roll-off of over 50+ resources.
• Keep track of staff utilization by skills/service lines to enable resource and revenue planning.
• To ensure staff assignment and tracking for all projects at any given point, update and maintain resource
assignment.

4. • Generating and circulating weekly reports on resource utilization, bench analysis and project costs to the
management.
• Responsible for preparing customers reports like Onsite/Offshore head count (Give clear mapping of head
count as per contract against customer’s business line & project engagement type) etc..
• Coordination & interacting with various departments like IS, Purchase, Admin, HR, Travel desk for the
smooth delivery of projects from various locations.
Responsibilities SharePoint & Websphere COE: (These practices were not scored against
Organization Metrics, as these were the skills which Mindtree wanted to build within system.)
• Providing MIS Dashboard and managing Staffing for Technology Practice as well as Vertical Industry
Groups.
• Planning for bench considering New or upcoming requirement & allocation existing bench to project
needs, based on job description, project type billing date & other parameters.
• Planning for campus minds, project allocation & rotations.
Responsibilites mPower – GME staffing Lead: (GME team is a staff operations extended Team for
doing all people/project changes. mPower is a Mindtree’s backbone tool).
• Started this team from scratch.
o Hiring people from market, training, monitoring & planning for their & replacement.
o Set Objective, Scope of the team, define SLA etc.
• Supporting Delivery team in handling mPower issues, queries during every month end for Gross
Margin Actuals submission.
• Publish monthly report.
Achievements:
• Awarded ‘Best Enabling Function’ outstanding performance for the year 2008-09.
• Awarded ‘Pat on the Back’ for best performance & support provided by Insurance Delivery Team
Jan 2011.
• Awarded ‘Best Enabling Function’ outstanding performance for the year 2012-12.
• Awarded ‘Pat on the Back’ setting up & managing GME Team by Staff Operations Head 2012.
• Awarded “Mindtree Pillars” year 2011-2013, for over all best performance.
• Awarded “Outstanding Performer” year 2013-2014, for the best performance.
Wipro Technologies, BANGALORE from Jun 2005 till Apr 2008
Duration: Aug 07 till Apr 08 was PMO Executive for one of biggest Insurance Account.
Roles and Responsibilities since Aug 07
 Analyzing Requirements.
 Posting in Wings Within.
 Short-listing & conducting Interviews.
 SAP Updates.

5.  VISA Readiness.
 Space Allocation.
 Invoice Coordination.
 Facilitating Client Visits.
 Conducting ODC Celebrations.
 Preparing & Maintaining Master Resource Tracker
 Preparing Weekly Operations Dashboards
 Asset Tracker
 Access Log Tracker
Roles and Responsibilities in-detail:
 Create 100% of internal and external PAS (People Allocation System) for all requirement
requests within 1 business day.
 Create wings within posting and flash for new requirements within 1 business day for new
requirements. Follow-up and complete posting and flash.
 Consolidate and completed all SAP updates for each day by EOD.
 Track visa status for all eligible candidates. Publish tracker for the account before 15th
of each
month. Escalate to DM’s where there is no progress in visa status for more then two months
consecutively
 Work with DM’s to ensue that all new resources to the ODC have cubicles and machines
allocated from day one. Track available space in for timely allocation to new projects.
 Support invoice team to complete invoicing activities before the last of the month.
 Support customer visits and itinerary planning during the entire stay in.
 Maintaining Resource trackers -Insurance Head Count Sheet and Master Resource Tracker.
Circulate every week with all updates on fulfilled and open requirements.
 Track and Report the Operational Excellence parameters for all projects - including bulge, rookie
billability, onsite-offshore ratio and share the findings with the management.
 Maintain the asset tracker and keep the software and hardware usage updated.
 Preparing Access Log tracker to ensure that only the ODC resources have the access.
Achievements:
Awarded ‘Thanks a Zillion’ for best performance & support provided by Nationwide Delivery Team.
Duration: Jun 2005 to 22nd
Aug 2007 was handling end-to-end recruitment in BFSI Division as HR
executive.
Roles and Responsibilities:
 Responsible for assisting Division Manager in General HR activities.
 To recruit the perfect resource for a given requirement in a shortest span of time. Maintaining
database for recruitment process, coordinating with the clients and taking up the requirements
 Understanding requirements from client and mapping with available resources. Evaluating CV’s
with Knowledge of all technical skills.
 Posting of requirements of the clients on various Job Portals like Naukri, Jobs ahead, Monster,
and Times jobs, etc.
 Sourcing Profiles from Jobsites, internal database and references.
 Interacting with candidates, briefing about the requirement to know about their willingness.
 Pre and Post interview follow up with the Short listed Candidates, with regard to experience &
overall candidature; handle end-to-end recruiting responsibilities that will include pre-screening,
short listing, scheduling interviews, correspondence with the candidates.
 Expert at achieving a good rapport with candidates, developing trust between all parties and
closing the deal in a confident and secure manner. Updating the profiles, maintenance of personal
files and records.
 Perform other duties such as ordering office supplies.

6.  Handling Background check process.
 Preparation of bimonthly, monthly, quarterly, half yearly, yearly reports related to HR function
Using SAP.
Educational Qualification
• M.com - Karnataka State Open University (Mysore) - 2007.
PERSONAL INFORMATION:
Husband’s Name : Mahesh Babu V
Date of Birth : 02nd
May 1981
Languages Known : English, Telugu, Hindi, Kannada and Tamil
DECLARATION
I hereby declare that the above details furnished by me are true to the best of my knowledge.
Place : Bangalore
Date : Shilpa V Gupta

7.  Handling Background check process.
 Preparation of bimonthly, monthly, quarterly, half yearly, yearly reports related to HR function
Using SAP.
Educational Qualification
• M.com - Karnataka State Open University (Mysore) - 2007.
PERSONAL INFORMATION:
Husband’s Name : Mahesh Babu V
Date of Birth : 02nd
May 1981
Languages Known : English, Telugu, Hindi, Kannada and Tamil
DECLARATION
I hereby declare that the above details furnished by me are true to the best of my knowledge.
Place : Bangalore
Date : Shilpa V Gupta