Shelby K. Mitchell has over 15 years of experience in sales management and business leadership. She has a proven track record of success, ranking in the top 7 of 94 Division Sales Managers and increasing sales by over $2 million. She is skilled in sales strategy, recruiting, contract negotiation and performance management. Mitchell also has 4 years of experience in the United States Army, demonstrating leadership, critical thinking, and the ability to effectively implement strategies.
1. Shelby K. Mitchell, MBA
1540 Copperstone Drive Cell Phone: 615-500-6873
Brentwood, TN 37027 E-mail: Shlbe@comcast.net
Professional Experience:
Division Sales Manager May 2006-October 2015
Ethicon, a Johnson & Johnson Company
Accomplished business leader and training sales manager with extensive IDN negotiating experience. Responsible for
leading sales team of 14 sales associates with geographical span of TN, AR, AL, MS, KY, MS, FL and VA. Responsible
for planning and implementing divisional sales plans for a $30MM portfolio of capital equipment, medical devices,
human and animal tissue implants, synthetic implants, and pharmacy products. Key competencies are: sales leadership,
coaching, strategy design; strategy implementation, recruiting, contract negotiation, and performance management.
Ranked # 7 of 94 DSMs in overall performance in 2014; $2.3MM increase; 108.87% vs quota; President’s Club
Ranked #5 of 82 DSMs in overall performance in 2013; $1.6MM increase; 106.26% vs quota; President’s Club
Ranked #3 of 26 DSMs in overall performance in 2011; $372K increase; 101.38 vs quota; President’s Club
Ranked #2 of 26 DSMs in overall performance in 2010; $2.6MM increase; 107.68% vs quota; President’s Club
Promoted sales representative to national portfolio manager in 2015
Recruited, coached, mentored and promoted National Representative of the Year in 2014
Won Division Manager’s Ethiguard Sales Growth Contest in 2009 (2nd
of 27 Divisions)
Increase of $821K vs forecast of $350K in new product launch 2009
Ranked # 4 of 27 DSMs in overall performance in 2008
Ranked # 6 of 27 DSMs in overall performance in 2007 while managing three open territories
Hand Selected as Regional Compensation Champion for Southern Region (5 Managers and 33 representatives)
Regional Human Resources Liaison (for 5 Division Managers 2008 - 2011)
Regional Recruiting Expert (for 5 Division Managers 2008 - 2011)
Responsible for converting $1.8MM of emphasis group product with a forecast of $536K in 2007
Won Division Manager’s Valve Suture Sales Growth Contest in 2007 (2nd
of 27)
Created recruiting protocol with competency model to identify, attract, hire and retain “BEST IN CLASS” talent
Hand Selected to lead Sales Planning and Compensation team to create new national compensation plan model
Created and implemented Region’s first real time forecasting dashboard tool
Never missed a sales forecast as Division Sales Manager
Hernia Sales Specialist - Field Trainer January 2005-May 2006
Promoted as a proven top-performer to grow emerging hernia portfolio for Johnson & Johnson. Perform management
responsibilities in growth portfolio for seven clinical sales representatives. Teach new and innovative procedures to
surgeon customers and negotiate contracts with hospital administrators. Perform duties as field trainer for the field sales
organization.
Trained 9 sales representatives for the sales organization
Earned $500K Club Membership during 2006
Ranked # 7 of 50 sales specialists in the nation for sales increase in major emphasis product 2005
Selected for Management Development Program 2004
Sales increase of $378K with target increase of $280K
Wound Closure Sales Professional – Field Trainer
Ethicon, Inc. a Johnson & Johnson Company August 2000-December 2004
Responsible for sales territory, which generates over $4.3 million in sales, spanning from Middle Tennessee to Northwest
Alabama. Target key surgeons and build strong relationships to increase sales of emphasis products. Create and
negotiate sales presentations to surgeons for new innovative surgical devices and techniques. Demonstrate and consult
with surgeons of various specialties in an operating room environment. Perform duties as field trainer for the Sales
Organization.
Earned $375K Club Membership in 2004
Hand Selected to train the sales force during a major national product launch
Hand Selected to pilot and launch new PDA for the national sales organization
Earned $150K Club Membership in 2002
Promoted to Field Sales Trainer in 2002
Ranked 1st
of 44 in the region in sales increase in Dermabond Topical Skin Adhesive in 2002
Ranked 1st
of 44 in the region in sales and commissions earned in 2001
Ranked 5th
of 209 in the nation in sales and commission earned in 2001
Earned President’s Club for performance in 2001
2. PROFESSIONAL EXPERIENCE (CONTINUED)
COMMISSIONED OFFICER — Captain - United States Army – February 1996 – August 2000
Assistant Chief of Staff, August 1999 – August 2000, Fort Benning, GA
Adjutant, October 1997 – August 1999, Fort Benning, GA
Commander, August 1996 – September 1997, Camp Casey, South Korea
Exercise leadership, critical thinking skills, problem solving skills, decisiveness and professionalism in a fast pace and
high pressure work environment to include combat theatres and domestic assignments. Utilize superior analytical and
financial acumen to implement high level strategies and initiatives. Leverage superior oral and written communication
skills to negotiate and execute organizational missions in times of conflict or peace.
Key Highlights:
Executive Director and Public Affairs Officer for highly visible international training and doctrine command school.
Led executive visits and briefings for general officers, international dignitaries, congressmen and senators. Created
and implemented SOA Watch Surveillance Protocol to protect international soldiers from domestic attack from
civilian protesters.
Hand selected by brigade commander to serve as Company Commander as a Second Lieutenant with 3 months of
service (Assignment is designated for a senior Captain with at least 4 years of service). Designated early as change
agent for the unit resulting in increase of critical efficiencies by 40% within first two months.
Transformed failing inspection program in South Korea within 6 months. Received maximum scores on the Brigade
Command Inspection Audit. Cited as “BEST” Information Management Officer in the Brigade and developed
protocol for Camp Commander.
Effectively leveraged relationships within Korean Peninsula to single-handedly procure 60 new workstations to
enhance efficiency and productivity within a morale challenged environment with depleted resources and overworked
soldiers.
o Increased soldier deployment in/out processing efficiency by 2 days
o Decreased workload for HR detachment by eliminating 24/7 shifts
o Recognized by Brigade Commander for exemplary work and high “GSD”
Immediately implemented change by perfecting Standard Operating Procedures for HQ Command Post Exercise.
Increased deployment operating efficiency by 66% within first three months.
Implemented property accountability system to fix cyclical loss of equipment due to key personnel turnover.
EDUCATION & CERTIFICATIONS
EDUCATION:
Master of Business Administration, 1999. Troy State University - 3.546 GPA
Bachelor of Science Degree, Management, 1995. Alabama Agricultural and Mechanical University - 3.5 GPA.
Held highest ROTC leadership position. Distinguished Military Graduate.
U. S. Army Airborne School, Parachutist Badge, 1993. Fort Benning, GA
High School Diploma, 1991. Russell County High School - Senior Class President. Graduated in top 10% - 3.75 GPA.
National Honor Society
OF NOTE
Stock Market Team Advisor– Jack and Jill of America, Williamson County Chapter 2007 – Present
Chairman, Father’s Auxiliary - Jack and Jill of America, Williamson County Chapter 2010 - Present
YMCA Boys Basketball Coach – 2008 - Present
YMCA Girls Basketball Coach – 2010 – 2012
YMCA Boys Soccer Coach - 2013