The document is a resume for Claire E. Cowan outlining her qualifications, education, sales courses, and work experience for a sales position. She has strong leadership, public speaking, and customer service skills from work as a waitress and sales associate. She is currently pursuing a Bachelor's degree in Fashion Merchandising and Marketing from Ball State University, where she is on the Dean's list and has taken courses including Principles of Marketing, Professional Sales, and Sales Management. Her internship experience includes participating in wholesale apparel sales and attending a trade show.

1. Claire E. Cowan
8104 W. Greenview Drive, Muncie, Indiana 47304
cecowan@bsu.edu ~ 765-730-9856
Sales Qualifications and Capabilities
 Strong leadership skills, confident with public speaking, goal-oriented, passionate,creative, resourceful,
highly organized, and versatile in adapting to the various job demands
 Experience and classes in using Internet applications such as Word, Excel, and PowerPoint for writing,
data collection and retrieval, and presentations
 Exceptional customer service skills when dealing with customer needs,wants, and complaints gained
through work experience
 Possess great determination in obtaining a sales position
 Courses in Marketing, Professional Sales, and Product Development
Sales Education
Ball State University | Muncie, Indiana August 2013-Present
Bachelor of Arts anticipated May 2017
 Major: Fashion Merchandising
 Minor: Marketing
 GPA 3.691
 Dean’s list, Golden Key Club
Selected Sales Courses and Concepts
Principles of Marketing Spring 2015
 Accomplished a strategic marketing plan for a real world company in a group setting
 Resolved problems the company had drawing in customers in a particular location
Info Systems and Operation Management Spring 2014
 Organized advanced presentations in PowerPoint
 Interpreted and created business spreadsheets in Excel
Professional Sales Summer 2016
 Studied business to business sales techniques and applications.
 Gained strong interests in professional sales
 Presented a professional sales call role play with professorand successfully sold the product
Sales Management Current 2016
 Learning the policies and practices in organizing, recruiting, selecting, training, compensating, motivating,
and controlling the sales force
Related Work Experience
Studio H | Chicago, IL June 2016-August 2016
Internship
 Participated in wholesale (business to business)apparel sales
 Gained commission sales experience
 Attended the wholesale market showStyle Max and executed multiple successfulsales
 Launched and maintained social media cites and promotional marketing
Charlotte Russe | Muncie, IN. November 2014-July 2015
Sales Associate
 Created visual displays and organized the store according to company standards
 Assisted customers in choosing outfits,satisfied customer need, negotiated problems
Amazing Joe’s Grill | Muncie, IN. December 2014-Present
Waitress
 Prioritize customer needs and wants while perceiving their thoughts and feelings.
 Strengthened customer service and communication skills

2. College and Community Activities and Leadership
Member, Ball State University Professional Sales Team August 2016-Present
 Compete in regional BSU sales competition
 Conduct Multiple B2B role play scenarios
 Implement strategic sales strategies
Volunteering, Salvation Army
 Assist members of the community in shopping for grocery items October 2014-Present