http:www.HrOnCall.com.au This is a presentation on how to set accountable and achievable goals using the SMART system.

1. Your HR Department On Call
Things Every Business Needs to
Know About Setting Smart Goals
Presented by Melissa Behrend Founder HR On Call
www.HROnCall.com.au

2. Objectives of the session
– How do Individual SMART goals align with
business goals
– What are SMART goals
– Why use SMART goals
– How to write a SMART goal
Melissa Behrend – HR On Call www.hroncall.com.au

3. Business
Goals
Individual
Functional
SMART
Goals
Goals
Melissa Behrend – HR On Call www.hroncall.com.au

4. Objectives of the session
– How do Individual SMART goals align with
business goals
– What are SMART goals
– Why use SMART goals
– How to write a SMART goal
Melissa Behrend – HR On Call www.hroncall.com.au

5. Objectives of the session
– How do Individual SMART goals align with
business goals
– What are SMART goals
– Why use SMART goals
– How to write a SMART goal
Melissa Behrend – HR On Call www.hroncall.com.au

6. What are SMART goals & why use
them?
Melissa Behrend – HR On Call www.hroncall.com.au

7. Why use SMART Goals
• In the absence of clearly-defined goals, we become
strangely loyal to performing daily trivia until
ultimately we become enslaved by it.
- Robert Heinlein
• In life, as in football, you won't go far unless you know
where the goalposts are.
- Arnold H. Glasgow
• A goal without a plan is just a wish.
- Antoine de Saint-Exupery
Melissa Behrend – HR On Call www.hroncall.com.au

8. SMART - Specific
• Great Goals are well defined and specific
• Straightforward
• Emphasizes an action and a required outcome
• Use the who what, why, how, and when
• Most commonly used are numbers, ratios, % and
frequency
Melissa Behrend – HR On Call www.hroncall.com.au

9. S MART - Measureable
• Enables us to track the results of the goal
• Helps us know when we have achieved our
goal
Melissa Behrend – HR On Call www.hroncall.com.au

10. A
SM RT – Achievable / Attainable
• Consider factors which determine the
outcome and its success
• Needs to be a stretch, whilst maintaining
motivation
Melissa Behrend – HR On Call www.hroncall.com.au

11. SMART – Realistic / Relevant
• Objectives may be achievable but
not realistic
• Do you have the resources to
achieve this goal
• There is no point including a sales volume goal
for a department who has no direct influence on
the sales volume.
Melissa Behrend – HR On Call www.hroncall.com.au

12. SMAR T - Timely
• Clear distinct timeframes
• Deadlines for achieving the goal
• This creates focus and priority
“There’s a difference between interest and commitment.
When you’re interested in doing something, you do it only
when circumstance permit. When you’re committed to
something, you accept no excuses, only results.” –
Unknown
Melissa Behrend – HR On Call www.hroncall.com.au

13. Are your goals SMART?
Specific Measurable Achievable Realistic Timely
What are we going to do? How will I know the change Can it be done in the Do I have the resources When will this goal be
Is it well understood? has occurred? timeframe? available ? accomplished?
Does it have an action Can the measurement be Are there any limitations or Do I need to revisit my Is there are stated
verb? obtained? constraints? priorities? deadline?
Is it clear what needs to Is this possible ?
happen? Is this possible?
Will it lead to the desired
result?
Melissa Behrend – HR On Call www.hroncall.com.au