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INTERACTIVE SESSION




                      1
Session 1 & 2

  Recap



                2
Kolb Model




             3
“If leaders are to be successful, they
  must first lead themselves.”

                            (John Maxwell)



                                         4
Change is the ultimate goal of the
  creative process of leadership




                                     5
Technical problems

       v.s

Adaptive problems


                     6
Differences between
                                –

Management and Leadership




                            7
Management               Leadership

• Planning, Organizing, •     Initiating change
  Staffing, Controlling •     Creating systems
• Maintaining systems •       Innovating
  & status quo            •   Formulating new
• Enforcing rules             rules / directions
• Coordinating activities •   Energizing people
• Giving instructions     •   Coaching
• Monitoring & ensuring •     Fostering leadership
  results                                      8
THE MODEL
                         Group Values

                     •   Collaboration
                     •   Common
                         Purpose
                     •   Controversy
                         with Civility




                          CHANGE
 •   Consciousness
     of Self                                • Citizenship
 •   Congruence
 •   Commitment



Individual Values                                                 9
                                         Society / Community Values
Changed Focus - 1
• From leader to leadership
• From personal traits to process / activity
• From an elitist model to a democratic
  model
• From a centralized to a distributed
  system
• From an a charismatic individual to a
  network of individuals                 10
Changed Focus - 2
• From a self-serving model to a value-
  based process motivated by positive
  social change
• From transactional to transformational
  leadership
• From exploitation of followers to
  mutual respect and creation of leaders
• From money-based transactions to
  value-based authentic relationships 11
WHAT IS CITIZENSHIP?




                       12
Citizenship
• Citizenship involves

• working to make a difference in the
  civic life of our communities

• developing the combination of
  knowledge, skills and values and
  motivation to make that difference
                                        13
Citizenship

• Citizenship means more than
 membership; it implies active
 engagement of the individual and the
 leadership group in an effort to serve
 the community.
                                      14
Why do we get involved?

• Being involved in a purpose greater
  than self




                                        15
Social Capital
• An essential component of citizenship

  –“networks, norms, and social trust
   that facilitate coordination and
   cooperation for mutual benefit”

                     –(Robert Putnam)
                                    16
“Bonding” and “Bridging”

Social capital is about the value of
 social networks,

bonding similar people and

bridging between diverse people,
 with norms of reciprocity.
                                       17
Discussion

Why is citizenship one of key values
            of leadership?




                                  18
THE MODEL
                         Group Values

                     •   Collaboration
                     •   Common
                         Purpose
                     •   Controversy
                         with Civility




                          CHANGE
 •   Consciousness
     of Self                                • Citizenship
 •   Congruence
 •   Commitment



Individual Values                                                19
                                         Society / Community Values
Systems Thinking

- a brief introduction


                         20
What is a system?

A system is any group of interacting,
interrelated, or interdependent parts
that form a complex and unified
whole that has a specific purpose

                                    21
What is a system?

• A collection of people and/or parts
 which interact with each other to
 function as a whole



                                        22
Feedback

• Systems attempt to maintain stability
through feedback

• Feedback provides information to the
  system that lets it know how it is doing
  relative to some desired state
                                       23
THE FISHBONE DIAGRAM




                   24
Linear Perspective


 A→B →C →D →E


    Cause = Effect

                     25
Feedback Perspective



   A→B →C →D →E



                       26
What is Systems Thinking?

• Examining how we create our own
problems

• Seeing the big picture

• Recognizing that structure influences
performance
                                    27
Why Systems Thinking?
"Systems thinking is a discipline for
seeing wholes. It is a framework for
seeing interrelationships rather than
things, for seeing patterns of change
rather than static 'snapshots'...."
             Peter Senge, The Fifth Discipline
                                            28
Systems thinking is a way of seeing
and talking about reality that helps us
better understand and work with
organization and communities to
influence the quality of our lives.

                                      29
“The significant problems we face today
cannot be solved at the same level of
thinking at which they were created.”


                       - Albert Einstein


                                           30
Systems Archetypes
• Fixes that Fail / Backfire
• Growth and Underinvestment
• Limits to Success
• Shifting the Burden / Addiction
• Success to the Successful
• Tragedy of the Commons            31
Systems Thinking Tools

• Causal Loop Diagrams - to represent
  dynamic interrelationships

• Provide a visual representation to
  communicate that understanding

• Make explicit one's understanding of a
  system structure
                                       32
Reinforcing loops compound change
in one direction with even more change
in that direction




     Saving                   Interest
     Balance                 Payments



                                     33
Reinforcing Loop

    Structure                  Behavior Over Time

     Employee
                                         Supportive
     Performance       Perf.             Behavior
S                      Level

                   S

                                          Unsupportive
    Supervisor’s
                                          Behavior
    Supportive
    Behavior                           Time


                                                      34
Give Examples




?               ?




                    35
Reinforcing Loops
• Vicious Cycles




• Virtual Cycles



                         36
37
Balancing Loop

                Structure                       Behavior Over Time
Desired     S
                Discrepancy
Inventory
                O                                      Actual Inventory

                                      100 ++
                              S
                                                                          Desired Inventory
     Actual              Inventory    100

     Inventory           Adjustment   100 - -
                S

                                                          Time


                                                                                38
Corruption – Poverty Nexus - 1
                 Party Financing




                                            Reduction of
                                            disposable                   Political
Higher profits                              income -                     victory
                                            POVERTY
                 Addiction

                                                     Crime


  Higher sales                                               Payback
                        Ineffective control on
                          certain activities
                          (gambling, credit
                        buying, narcotics (?)

                                                                                39
Corruption – Poverty Nexus - 2

                     Less disposable income
                           POVERTY              Easily ‘bought’
Lower salaries /                                 by politicians
pensions


                                                                         Victory
                                          Dependence
      Less public funds
          available



                           Poor service
       Waste                                                            Payback



          Inefficiency /
          overstaffing                           Appointment of
                                                 ‘wrong’ people
                                                                                   40
Action     Time       Way of Questions to Ask
            Mode     Orientation Perceiving

                               Witness    What's the fastest
Events    React!     Present
                               event      way to react?


                               Measure
                                           What trends
                               or track
Patterns Adapt!                patterns of
                                           seem to be
                                           recurring?
                               events


                                        What structures
          Create               Systems are in place
Structure Change!    Future
                               Thinking causing these
                                        patterns? 41
Leadership implies
      working
  on the system
 not in the system

                     42
VIDEO




        43
JOHN F. KENNEDY
 INAUGURAL ADDRESS
        1961
• Note instances of / references to:
  –Leadership
  –Citizenship
• What elements of the speech would
  YOU use in the local context?
                                   44
JFK SPEECH (1/2)
• from this time and place
• to a new generation of Americans
• we shall pay any price
• Divided there is little we can do
• …help them help
  themselves…because it is right
• civility is not a sign of weakness
                                       45
JFK SPEECH (2/2)
• explore what problems unite us
• All this will not be finished in the first
  one hundred days…But let us begin
• Will you join in that historic effort?
• I do not shrink from this responsibility, I
  welcome it.
• ask of us here the same high standards
  of strength and sacrifice which we ask
                                         46
  of you
JFK SPEECH



ask not what your country can do
for you; ask what you can do for
your country


                               47
DISCUSSION QUESTIONS


                       48
SESSION 3

Collaboration



                49
OBJECTIVES OF SESSION 3
By the end of this session participants will be
 able to demonstrate a clear understanding of
 the following concepts as they apply to
 leadership in the Social Change Model (SCM)

  – Collaboration
  – Competition, Cooperation, Compromise
  – Effectiveness of Diversity
  – Pre-requisites for effective collaboration
  – Link with other C’s
                                            50
The Model




            51
WHAT IS
COLLABORATION?




                 52
COLLABORATION

Collaboration – The social change
model defines collaboration as:
• “working together toward common
  goals
• by sharing responsibility, authority,
  and accountability in achieving
  these goals.”
                                    53
COLLABORATION
Not to be confused with…
• Competition
  – Work hard to do better than others
• Co-operation
  – helps each party to achieve its own
    individual goals, not common goals
• Compromise
  – involves a party losing something in
    order to accomplish goals              54
COLLABORATION

Is about…
• Common Aims, Vision
• Sharing Responsibility,
  Commitment
• Focusing on Talents, Synergy

…in order to DO something!       55
DIVERSITY

Diversity is an essential part of
collaboration and
• multiplies group effectiveness
• by taking advantage of multiple
  talents and points of view
• to generate innovative ideas and
  solutions.
                                     56
DIVERSITY

• Individuals of diverse backgrounds
  bring unique values, learning
  styles, opinions and attitudes to
  a group.
• Although challenges may arise, the
  benefits outweigh them
  significantly.
                                   57
MAKING IT WORK
• Personal Work

  –understanding one’s own values
   and beliefs as well as developing
   Consciousness of Self



                                       58
MAKING IT WORK
• Building Trust
  – informal exploring (getting to know other
    people’s values and backgrounds),
  – sharing ownership (members must take
    control of the leadership process),
  – celebrating success (helps promote
    energy and renewal),
  – creating powerful, shared experiences to
    bolster group goals                     59
MAKING IT WORK
• Communicating
  –Listening
  –Paying attention to what others
   have to say
  –Communicating Early and
   Clearly
  –Using Observations
                                     60
COLLABORATION and
       CITIZENSHIP
•   Our destinies are Inter-related
•   We are ALL Responsible
•   We belong to many Communities
•   Social Capital
•   Bonding and Bridging

                                      61
COLLABORATION and
    ADAPTIVE Leadership
•   Collaboration on Technical Issues
•   Collaboration on Adaptive Issues
•   Adapt your own behaviour
•   ‘Victims’ have to adapt too
•   Ongoing Communication
•   Trust
                                        62
LINKS WITH THE 6 C’S




                       63
The Model




            64
INTERACTIVE SESSION




                      65
BREAK




        66
INTERACTIVE SESSION

    Prisoners’ Dilemma




                         67
Prisoners’ Dilemma


The purpose of the game is for
each team to get a positive score




                                    68
Red Team to choose either A or B
Blue Team to choose either X or Y

                      Scores
    Choice        Red      Blue
     A X           +3       +3
     A Y           -6       +6
     B X           +6        -6
     B Y           -3        -3
                                    69
SCORE SHEET                    Choices            Cumulative
                                                         score
Round Minutes                       Red         Blue       Red     Blue
1      3
2      3
3      3
4*     3 (reps negotiating)
       3 (teams)
5      3
6      3
7      3
8      3
9 **   3 (reps negotiating)
       5 (teams)
10**   3 (reps negotiating)
       5 (teams)

* = double score (keep negatives)         ** = squared score (keep negatives)
                                                                      70
IDENTIFY :

   OBSERVERS

   TEAM LEADERS /REPS

                        71
Q&A
FEEDBACK




           72

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Session3 collaboration batch2

  • 2. Session 1 & 2 Recap 2
  • 4. “If leaders are to be successful, they must first lead themselves.” (John Maxwell) 4
  • 5. Change is the ultimate goal of the creative process of leadership 5
  • 6. Technical problems v.s Adaptive problems 6
  • 7. Differences between – Management and Leadership 7
  • 8. Management Leadership • Planning, Organizing, • Initiating change Staffing, Controlling • Creating systems • Maintaining systems • Innovating & status quo • Formulating new • Enforcing rules rules / directions • Coordinating activities • Energizing people • Giving instructions • Coaching • Monitoring & ensuring • Fostering leadership results 8
  • 9. THE MODEL Group Values • Collaboration • Common Purpose • Controversy with Civility CHANGE • Consciousness of Self • Citizenship • Congruence • Commitment Individual Values 9 Society / Community Values
  • 10. Changed Focus - 1 • From leader to leadership • From personal traits to process / activity • From an elitist model to a democratic model • From a centralized to a distributed system • From an a charismatic individual to a network of individuals 10
  • 11. Changed Focus - 2 • From a self-serving model to a value- based process motivated by positive social change • From transactional to transformational leadership • From exploitation of followers to mutual respect and creation of leaders • From money-based transactions to value-based authentic relationships 11
  • 13. Citizenship • Citizenship involves • working to make a difference in the civic life of our communities • developing the combination of knowledge, skills and values and motivation to make that difference 13
  • 14. Citizenship • Citizenship means more than membership; it implies active engagement of the individual and the leadership group in an effort to serve the community. 14
  • 15. Why do we get involved? • Being involved in a purpose greater than self 15
  • 16. Social Capital • An essential component of citizenship –“networks, norms, and social trust that facilitate coordination and cooperation for mutual benefit” –(Robert Putnam) 16
  • 17. “Bonding” and “Bridging” Social capital is about the value of social networks, bonding similar people and bridging between diverse people, with norms of reciprocity. 17
  • 18. Discussion Why is citizenship one of key values of leadership? 18
  • 19. THE MODEL Group Values • Collaboration • Common Purpose • Controversy with Civility CHANGE • Consciousness of Self • Citizenship • Congruence • Commitment Individual Values 19 Society / Community Values
  • 20. Systems Thinking - a brief introduction 20
  • 21. What is a system? A system is any group of interacting, interrelated, or interdependent parts that form a complex and unified whole that has a specific purpose 21
  • 22. What is a system? • A collection of people and/or parts which interact with each other to function as a whole 22
  • 23. Feedback • Systems attempt to maintain stability through feedback • Feedback provides information to the system that lets it know how it is doing relative to some desired state 23
  • 25. Linear Perspective A→B →C →D →E Cause = Effect 25
  • 26. Feedback Perspective A→B →C →D →E 26
  • 27. What is Systems Thinking? • Examining how we create our own problems • Seeing the big picture • Recognizing that structure influences performance 27
  • 28. Why Systems Thinking? "Systems thinking is a discipline for seeing wholes. It is a framework for seeing interrelationships rather than things, for seeing patterns of change rather than static 'snapshots'...." Peter Senge, The Fifth Discipline 28
  • 29. Systems thinking is a way of seeing and talking about reality that helps us better understand and work with organization and communities to influence the quality of our lives. 29
  • 30. “The significant problems we face today cannot be solved at the same level of thinking at which they were created.” - Albert Einstein 30
  • 31. Systems Archetypes • Fixes that Fail / Backfire • Growth and Underinvestment • Limits to Success • Shifting the Burden / Addiction • Success to the Successful • Tragedy of the Commons 31
  • 32. Systems Thinking Tools • Causal Loop Diagrams - to represent dynamic interrelationships • Provide a visual representation to communicate that understanding • Make explicit one's understanding of a system structure 32
  • 33. Reinforcing loops compound change in one direction with even more change in that direction Saving Interest Balance Payments 33
  • 34. Reinforcing Loop Structure Behavior Over Time Employee Supportive Performance Perf. Behavior S Level S Unsupportive Supervisor’s Behavior Supportive Behavior Time 34
  • 36. Reinforcing Loops • Vicious Cycles • Virtual Cycles 36
  • 37. 37
  • 38. Balancing Loop Structure Behavior Over Time Desired S Discrepancy Inventory O Actual Inventory 100 ++ S Desired Inventory Actual Inventory 100 Inventory Adjustment 100 - - S Time 38
  • 39. Corruption – Poverty Nexus - 1 Party Financing Reduction of disposable Political Higher profits income - victory POVERTY Addiction Crime Higher sales Payback Ineffective control on certain activities (gambling, credit buying, narcotics (?) 39
  • 40. Corruption – Poverty Nexus - 2 Less disposable income POVERTY Easily ‘bought’ Lower salaries / by politicians pensions Victory Dependence Less public funds available Poor service Waste Payback Inefficiency / overstaffing Appointment of ‘wrong’ people 40
  • 41. Action Time Way of Questions to Ask Mode Orientation Perceiving Witness What's the fastest Events React! Present event way to react? Measure What trends or track Patterns Adapt! patterns of seem to be recurring? events What structures Create Systems are in place Structure Change! Future Thinking causing these patterns? 41
  • 42. Leadership implies working on the system not in the system 42
  • 43. VIDEO 43
  • 44. JOHN F. KENNEDY INAUGURAL ADDRESS 1961 • Note instances of / references to: –Leadership –Citizenship • What elements of the speech would YOU use in the local context? 44
  • 45. JFK SPEECH (1/2) • from this time and place • to a new generation of Americans • we shall pay any price • Divided there is little we can do • …help them help themselves…because it is right • civility is not a sign of weakness 45
  • 46. JFK SPEECH (2/2) • explore what problems unite us • All this will not be finished in the first one hundred days…But let us begin • Will you join in that historic effort? • I do not shrink from this responsibility, I welcome it. • ask of us here the same high standards of strength and sacrifice which we ask 46 of you
  • 47. JFK SPEECH ask not what your country can do for you; ask what you can do for your country 47
  • 50. OBJECTIVES OF SESSION 3 By the end of this session participants will be able to demonstrate a clear understanding of the following concepts as they apply to leadership in the Social Change Model (SCM) – Collaboration – Competition, Cooperation, Compromise – Effectiveness of Diversity – Pre-requisites for effective collaboration – Link with other C’s 50
  • 51. The Model 51
  • 53. COLLABORATION Collaboration – The social change model defines collaboration as: • “working together toward common goals • by sharing responsibility, authority, and accountability in achieving these goals.” 53
  • 54. COLLABORATION Not to be confused with… • Competition – Work hard to do better than others • Co-operation – helps each party to achieve its own individual goals, not common goals • Compromise – involves a party losing something in order to accomplish goals 54
  • 55. COLLABORATION Is about… • Common Aims, Vision • Sharing Responsibility, Commitment • Focusing on Talents, Synergy …in order to DO something! 55
  • 56. DIVERSITY Diversity is an essential part of collaboration and • multiplies group effectiveness • by taking advantage of multiple talents and points of view • to generate innovative ideas and solutions. 56
  • 57. DIVERSITY • Individuals of diverse backgrounds bring unique values, learning styles, opinions and attitudes to a group. • Although challenges may arise, the benefits outweigh them significantly. 57
  • 58. MAKING IT WORK • Personal Work –understanding one’s own values and beliefs as well as developing Consciousness of Self 58
  • 59. MAKING IT WORK • Building Trust – informal exploring (getting to know other people’s values and backgrounds), – sharing ownership (members must take control of the leadership process), – celebrating success (helps promote energy and renewal), – creating powerful, shared experiences to bolster group goals 59
  • 60. MAKING IT WORK • Communicating –Listening –Paying attention to what others have to say –Communicating Early and Clearly –Using Observations 60
  • 61. COLLABORATION and CITIZENSHIP • Our destinies are Inter-related • We are ALL Responsible • We belong to many Communities • Social Capital • Bonding and Bridging 61
  • 62. COLLABORATION and ADAPTIVE Leadership • Collaboration on Technical Issues • Collaboration on Adaptive Issues • Adapt your own behaviour • ‘Victims’ have to adapt too • Ongoing Communication • Trust 62
  • 63. LINKS WITH THE 6 C’S 63
  • 64. The Model 64
  • 66. BREAK 66
  • 67. INTERACTIVE SESSION Prisoners’ Dilemma 67
  • 68. Prisoners’ Dilemma The purpose of the game is for each team to get a positive score 68
  • 69. Red Team to choose either A or B Blue Team to choose either X or Y Scores Choice Red Blue A X +3 +3 A Y -6 +6 B X +6 -6 B Y -3 -3 69
  • 70. SCORE SHEET Choices Cumulative score Round Minutes Red Blue Red Blue 1 3 2 3 3 3 4* 3 (reps negotiating) 3 (teams) 5 3 6 3 7 3 8 3 9 ** 3 (reps negotiating) 5 (teams) 10** 3 (reps negotiating) 5 (teams) * = double score (keep negatives) ** = squared score (keep negatives) 70
  • 71. IDENTIFY : OBSERVERS TEAM LEADERS /REPS 71