- Service aggregation provides a single gateway for home services, allowing multiple service providers to offer services through a single portal. This benefits both customers, who gain simple, integrated access, and service providers, who can focus on their core competencies. - NTT has developed a Service Aggregation Platform to enable this model. They are conducting a joint experiment with partners to test offering total livelihood support services through this platform.

2. Service Aggregation
Platform for Delivery and
Management of OSGi
Technology Based Home
Service
HiroyukiHiroyuki MaeomichiMaeomichi
Research Engineer,Research Engineer,
NTT Cyber Solutions Laboratories, NTT CorporationNTT Cyber Solutions Laboratories, NTT Corporation

3. ContentsContents
•• BackgroundBackground
–– Background in JapanBackground in Japan
–– Successful Service Aggregation in historySuccessful Service Aggregation in history
–– Benefit of Service Aggregation In Home ServiceBenefit of Service Aggregation In Home Service
•• Service Aggregation PlatformService Aggregation Platform
–– OverviewOverview
–– FeatureFeature
•• Joint ExperimentJoint Experiment
–– Background of the joint experimentBackground of the joint experiment
–– Total livelihood support servicesTotal livelihood support services
–– ScreenshotScreenshot
–– Solution technologySolution technology
–– Next StepNext Step
•• SummarySummary

4. Background (in Japan)Background (in Japan)
•• Spread of broadband, always connected, Internet service.Spread of broadband, always connected, Internet service.
–– Exceeded 20M broadband users (3.4M FTTH users)Exceeded 20M broadband users (3.4M FTTH users)
–– c.f. 127M population, 47M householdersc.f. 127M population, 47M householders
•• Some Commercial Home Services have launched.Some Commercial Home Services have launched.
–– Home SecurityHome Security
–– Gas Remote ControlGas Remote Control
•• Market for Home service seems to be ready. ButMarket for Home service seems to be ready. But ……
–– No OSGi based Home Services, so far.No OSGi based Home Services, so far.
–– Not mainstream service yetNot mainstream service yet
•• What is missing?What is missing?
–– Service Aggregation is the key to spread home services.Service Aggregation is the key to spread home services.

5. Successful Service Aggregation in historySuccessful Service Aggregation in history
•• Dial QDial Q22
(kind of 900 service, premium rate service)(kind of 900 service, premium rate service)
–– Information provisioning service through PSTN.Information provisioning service through PSTN.
–– Customer is charged information fee in addition to communicationCustomer is charged information fee in addition to communication fee.fee.
–– Telephone company acts as collection agency.Telephone company acts as collection agency.
–– Customer doesnCustomer doesn’’t need make a contract with each service provider.t need make a contract with each service provider.
•• ii--modemode
–– Aggregate Information services in mobile phone sites.Aggregate Information services in mobile phone sites.
–– Telephone company acts as collection agency.Telephone company acts as collection agency.
•• RakutenRakuten
–– Aggregate 44 thousand Internet shops into a single portal page.Aggregate 44 thousand Internet shops into a single portal page.
•• iTMSiTMS ((iTuneiTune Music Store)Music Store)
–– Music store operated by AppleMusic store operated by Apple
–– Aggregate music from different labels, allow customers to buy thAggregate music from different labels, allow customers to buy them in sameem in same
manner.manner.

6. Benefit of Service Aggregation in Home ServiceBenefit of Service Aggregation in Home Service
CustomerCustomer’’s Viewpoints Viewpoint
•• A Single gateway boxA Single gateway box
–– Space is limited in house.Space is limited in house.
–– Multiple gateway boxes are unaffordable.Multiple gateway boxes are unaffordable.
•• Integrated portal pageIntegrated portal page
–– Access to devices/services seamlesslyAccess to devices/services seamlessly
–– OneOne--stop access (Single Signstop access (Single Sign--On)On)
•• Set of attractive servicesSet of attractive services
–– Services provided by multiple service providers are available.Services provided by multiple service providers are available.
–– Customer can choose the service provided by an expertCustomer can choose the service provided by an expert
providers.providers. ““The experts know best.The experts know best. ““
•• Assurance not to be locked in the single service providerAssurance not to be locked in the single service provider

7. Benefit of Service Aggregation in Home ServiceBenefit of Service Aggregation in Home Service
ServiceService ProviderProvider’’s Viewpoints Viewpoint
•• Focus on core competencies by sharing and outsourcing.Focus on core competencies by sharing and outsourcing.
–– Home GatewaysHome Gateways
–– Data center, ServersData center, Servers
–– Account managementAccount management
•• Shorter time to marketShorter time to market
–– No need to prepare material provided by Service AggregatorNo need to prepare material provided by Service Aggregator
•• Synergic effect introduced by the allianceSynergic effect introduced by the alliance
–– Rich service menu by mutual complementRich service menu by mutual complement
–– Brand awarenessBrand awareness

8. Optical
Network
Overview of Service Aggregation PlatformOverview of Service Aggregation Platform
• Multiple service providers share the home gateway and data center to provide
services.
– Service provider hands developed bundles to the service aggregator.
– Data center accommodates server programs for service providers.
• Customer connects an integrated portal page and accesses home devices in
seamless manner.
Data center
CSC/OSGi
HGWCustomer
outside the home
download
Plug-in software
module
Service Aggregation Platform
Internet
Customers
SP1 SP2 SP3

9. Feature of Service Aggregation PlatformFeature of Service Aggregation Platform
•• Gateway management (:mgmt)Gateway management (:mgmt)
–– Deployment mgmt (Inventory, ID mgmt)Deployment mgmt (Inventory, ID mgmt)
–– Health checkHealth check
•• Service ManagementService Management
–– Bundle delivery, lifecycle mgmtBundle delivery, lifecycle mgmt
–– Version mgmt for bundle and service application (combination ofVersion mgmt for bundle and service application (combination of bundles)bundles)
–– Confliction/ dependency mgmt for bundle and service applicationConfliction/ dependency mgmt for bundle and service application
–– Message delivery between service provider and bundleMessage delivery between service provider and bundle
–– Separation mgmt (resource access, permission, message delivery)Separation mgmt (resource access, permission, message delivery)
•• Account managementAccount management
–– Service SubscriptionService Subscription
–– Authentication/AuthorizationAuthentication/Authorization
–– BillingBilling

10. Background of the joint experimentBackground of the joint experiment
Network technologies, Service
Development technologies
BB network engineering
& operations
Safe, Secure, and Comfortable
Home Service Use Environment
Gas meter control,
Gas service provider
Gas appliance control
Combining the technologies and know-how of four partners, the joint
experiment realizes a home service use environment that adapts to
customer's life style changes.

11. Optical
network
Total livelihood support serviceTotal livelihood support servicess overviewoverview
Service Aggregation Platform
HGW
Data center
Internet
Home service multiplexing technology
that adopts to customer’s requirements
Software: secure delivery and
installation technology
One-stop access to
home services
Customer
Benevolent watch
Energy saving
control
Home security
Remote appliance
control
Gas remote
shutdown
Total livelihood support sv
Bath Floor heating
Gas appliance IP adaptor
realizing simple connection Customer

12. Total livelihood support servicesTotal livelihood support services
•• Remote appliance control serviceRemote appliance control service
–– Gas applianceGas appliance (on/off & temperature set): bath, floor heating(on/off & temperature set): bath, floor heating
–– Home electric appliancesHome electric appliances (on/off) : TV set, lights(on/off) : TV set, lights
–– Change of cuChange of customer mode (out/stomer mode (out/inin--thethe--home/sleep) by IC cardhome/sleep) by IC cardss
•• Energy saving monitor and control serviceEnergy saving monitor and control service
–– Human relevant appliance start and stop control via collaboratioHuman relevant appliance start and stop control via collaboration with human detectionn with human detection
sensorssensors
–– Gas and electricity usage monitoring and visualizationGas and electricity usage monitoring and visualization
•• Simple home securitySimple home security
–– Collaboration with human detection sensors, open/close sensor anCollaboration with human detection sensors, open/close sensor and Web camerasd Web cameras
•• Benevolent watchBenevolent watch
–– Anomaly detection and notification by analyzing human detectionAnomaly detection and notification by analyzing human detection sensor data and Gassensor data and Gas
usage recordusage record
•• Gas remote shutdown serviceGas remote shutdown service
–– GasGas cutoffcutoff valvevalve remote controlremote control

13. Screenshot (Top page)Screenshot (Top page)
Home Automation
Service
Energy Monitoring
Service
Billing Confirmation
• Two service providers
are aggregated in the
portal page.
• Customer can also
access Service
Aggregator’s menu
(Billing Confirmation).

14. Screenshot (Energy Data browse)Screenshot (Energy Data browse)
previous day next day
Date selection
gas electricity
energy-saving diagnosis
Energy data browse
Usage reportdata browse
gas/electricity usage
•• Browse hourlyBrowse hourly
energyenergy
consumption forconsumption for
gas and electricity.gas and electricity.
•• Normalized withNormalized with
COCO22 emission.emission.

15. Optical
network
Solution technology(1)Solution technology(1)
1. Realize home service customization and simple service installation by
using CSC/OSGi technology that enables to home services to be
configured by plug-in software modules;
2. Share the home gateway and data center among various services;
3. Realize secure home services by applying authentication and access
control technologies
Data center
CSC/OSGi
HGWCustomer
outside the home
download
Plug-in software
module
Service Aggregation PF
Bath Floor heating
Service Aggregation Platform
Internet
Customers
CSC: Communication Service Concierge

16. Solution technology (2)Solution technology (2)
•• Technology: embed Gas appliances into home servicesTechnology: embed Gas appliances into home services
○○ IP interface realizationIP interface realization
Gas appliance specific communication interfaces are converted toGas appliance specific communication interfaces are converted to TCP/IP;TCP/IP;
○○ Automated appliance registrationAutomated appliance registration
NetworkNetwork--connected Gas appliances are automatically registered with theconnected Gas appliances are automatically registered with the
resource management database of the home gateway;resource management database of the home gateway;
○○ Automated remote service installationAutomated remote service installation
Corresponding to customerCorresponding to customer’’s request, a plugs request, a plug--in software model isin software model is
automatically installed from the data center.automatically installed from the data center.
IP network adapter
(jointly developed by TOHO GAS and Rinnai)

17. Next stepsNext steps
•• Evaluate and improve service practicabilityEvaluate and improve service practicability
•• Evaluate and improve system operational performanceEvaluate and improve system operational performance
and reliabilityand reliability
Start service proof experiment in customersStart service proof experiment in customers’’ homeshomes
within the TOHO GAS service area by the end of 2005within the TOHO GAS service area by the end of 2005
(fiscal year).(fiscal year).

18. SummarySummary
•• Service aggregation is the key for spreading homeService aggregation is the key for spreading home
services.services.
•• Both customers and service providers receiveBoth customers and service providers receive
benefit of Service Aggregation.benefit of Service Aggregation.
•• NTT developedNTT developed ““Service Aggregation PlatformService Aggregation Platform””..
•• NTT started a Joint experiment with partnerNTT started a Joint experiment with partner
companies (TOHO Gas, Rinnai, NTT West).companies (TOHO Gas, Rinnai, NTT West).