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WELCOME TO AGILEWHERE THE STORIES ARE MADE UP
AND THE POINTS DON’T MATTER
SERVANT
LEADERSHIP
FOR
TRADITIONAL
MANAGERS
YOUR HOSTS TODAY
WAJIH ASLAM
RASMUS RUNBERG
IT Manager
Founder of AgileInDubai.com
linkedin.com/in/runberg/
Agile Leader
Member of AGILE ME team
linkedin.com/in/wajihaslam/
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
www.meetup.com/AgileME-Dubai/
“AgileME-Dubai”
https://AgileInDubai.com
5. AGILE LEADERSHIP
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
SUPPORTERS
PLATINUM PARTNERS
GOLD PARTNER BRONZE PARTNERS
WHAT IS
LEADERSHIP?
MAGIC TRICK
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
• Everyone can be a leader
• Setting expectations
• Visionary
• Inspiring
WHAT IS A LEADER?
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
MANAGEMENT
CHESS
MANAGEMENT CHESS
• 4 Managers - 4 Team Members
• You can move back and forwards and to
each side, but not diagonal
• You cannot move to an already occupied
or blocked square
• You can only move according to
instruction from your manager
• Each move is a point - the manager will
keep score
• You have 30 seconds
NOT VALID
MANAGEMENT CHESS
WHY DID YOU GET A BETTER
SCORE THE SECOND TIME?
MANAGEMENT
VS
SERVANT
LEADERSHIP
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
• Serving the team
• Managing products - not people
• Remove impediments
• Trust people to do what they do best
SERVANT LEADERSHIP
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
THE PILLARS OF SERVANT LEADERSHIP
CALLING
You are compelled to lead others
due to a believe in something
greater than yourself
1
LISTENING
You believe the best way to
understand and help others is to
listen to them
2
EMPATHY
You understand that everyone has
their own perspective and you try to
see the world through their eyes
3
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
THE PILLARS OF SERVANT LEADERSHIP
HEALING
You recognize that as a leader of
others you have the ability to change
the narrative of their story
4
AWARENESS
You recognize the need to be aware
of yourself and your surroundings,
and challenge what doesn’t feel right
5
PERSUASION
Your role is not to direct others, but
to encourage them to move in a
direction that is best for them
6
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
THE PILLARS OF SERVANT LEADERSHIP
FORESIGHT
You have the ability to predict and
understand the impact of the actions
and, help navigate a better course
7
CONCEPTUALIZATION
As a leader you are able to share the
vision and articulate the outcome so that
your team can determine how to get there
8
STEWARDSHIP
Your accountability and commitment
extends far beyond your people and
your company to community and planet
9
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
THE PILLARS OF SERVANT LEADERSHIP
GROWTH
Your single greatest success and
accomplishment as a servant leader
is to grow and develop your people
10
COMMUNITY
Your workplace culture is a place where all
are welcome and all matter11
BALL GAME
BALL GAME
• Only carry 1 ball at the time
• 1 point for each ball in bucket
• - 10 point for each ball that miss
• 30 seconds to score as many points as possible
NOT VALID
BALL GAME
WHY DID YOU GET A BETTER
SCORE THE SECOND TIME?
PSYCHOLOGICAL
SAFETY
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
• 180 teams interviewed over a period of 2 years
(starting 2012)
• No patterns to be found !? - No correlation between
successful and non-successful teams !?
• No clear insights from looking into personal
friendships, strong management, team structure,
personal interests, gender etc. ??!!??
• Group norms were found to be key to success in a team
GOOGLE’S PROJECT ARISTOTLE
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
PSYCHOLOGICAL SAFETY IS BEING ABLE TO
SHOW AND EMPLOY ONE'S SELF WITHOUT
FEAR OF NEGATIVE CONSEQUENCES OF
SELF-IMAGE, STATUS OR CAREER
Kahn 1990, p. 708
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
MODERN AGILE
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
BUILDING A PSYCHOLOGICAL SAFE ENVIRONMENT
CHANGE
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
TWO IMPORTANT RULES
• It’s not about you - It’s all about the team
• It’s all about you - You need be the change
CHANGE
CHANGE1. Pair up with another attendee - ideally
one you haven’t spoken with already
2. Face to face quickly introduce yourself
(10 seconds)
3. Turn around so you stand back to back
4. Change 5 things about your appearance
(30 seconds)
5. Turn around so you are face to face again.
See if you can identify the things that
were changed
CHANGE
REPEAT
CHANGE
WHY WOULD IT BE
DIFFICULT TO
CONTINUE?
SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
• Change isn’t something being
taken away from you
• Servant leadership is an added
skillset for you
CHANGE IS DIFFICULT
SO WHAT DID
WE LEARN?
EVERYONE WITH A
VISION AND ABILITY TO
INSPIRE CAN BE A
LEADER
SERVANT LEADERSHIP IS
ABOUT SUPPORTING THE TEAM
SO THEY CAN FOCUS ON WHAT
THEY DO BEST
MANAGING THE ENVIRONMENT
NOT THE PEOPLE
TEAMS THAT FEEL
SAFE WILL PERFORM
BETTER AND BE
MORE INNOVATIVE
BY NATURE WE ARE
RESISTANT TO CHANGE
BE AWARE, SET THE
GOOD EXAMPLE AND
SUPPORT THE JOURNEY
THANK YOU

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Servant Leadership for traditional managers

  • 1. WELCOME TO AGILEWHERE THE STORIES ARE MADE UP AND THE POINTS DON’T MATTER SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
  • 2. YOUR HOSTS TODAY WAJIH ASLAM RASMUS RUNBERG IT Manager Founder of AgileInDubai.com linkedin.com/in/runberg/ Agile Leader Member of AGILE ME team linkedin.com/in/wajihaslam/ SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
  • 4. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS SUPPORTERS PLATINUM PARTNERS GOLD PARTNER BRONZE PARTNERS
  • 7. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS • Everyone can be a leader • Setting expectations • Visionary • Inspiring WHAT IS A LEADER?
  • 8. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
  • 10. MANAGEMENT CHESS • 4 Managers - 4 Team Members • You can move back and forwards and to each side, but not diagonal • You cannot move to an already occupied or blocked square • You can only move according to instruction from your manager • Each move is a point - the manager will keep score • You have 30 seconds NOT VALID
  • 11. MANAGEMENT CHESS WHY DID YOU GET A BETTER SCORE THE SECOND TIME?
  • 13. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS • Serving the team • Managing products - not people • Remove impediments • Trust people to do what they do best SERVANT LEADERSHIP
  • 14. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS THE PILLARS OF SERVANT LEADERSHIP CALLING You are compelled to lead others due to a believe in something greater than yourself 1 LISTENING You believe the best way to understand and help others is to listen to them 2 EMPATHY You understand that everyone has their own perspective and you try to see the world through their eyes 3
  • 15. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS THE PILLARS OF SERVANT LEADERSHIP HEALING You recognize that as a leader of others you have the ability to change the narrative of their story 4 AWARENESS You recognize the need to be aware of yourself and your surroundings, and challenge what doesn’t feel right 5 PERSUASION Your role is not to direct others, but to encourage them to move in a direction that is best for them 6
  • 16. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS THE PILLARS OF SERVANT LEADERSHIP FORESIGHT You have the ability to predict and understand the impact of the actions and, help navigate a better course 7 CONCEPTUALIZATION As a leader you are able to share the vision and articulate the outcome so that your team can determine how to get there 8 STEWARDSHIP Your accountability and commitment extends far beyond your people and your company to community and planet 9
  • 17. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS THE PILLARS OF SERVANT LEADERSHIP GROWTH Your single greatest success and accomplishment as a servant leader is to grow and develop your people 10 COMMUNITY Your workplace culture is a place where all are welcome and all matter11
  • 19. BALL GAME • Only carry 1 ball at the time • 1 point for each ball in bucket • - 10 point for each ball that miss • 30 seconds to score as many points as possible NOT VALID
  • 20. BALL GAME WHY DID YOU GET A BETTER SCORE THE SECOND TIME?
  • 22. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS • 180 teams interviewed over a period of 2 years (starting 2012) • No patterns to be found !? - No correlation between successful and non-successful teams !? • No clear insights from looking into personal friendships, strong management, team structure, personal interests, gender etc. ??!!?? • Group norms were found to be key to success in a team GOOGLE’S PROJECT ARISTOTLE
  • 23. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS
  • 24. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS PSYCHOLOGICAL SAFETY IS BEING ABLE TO SHOW AND EMPLOY ONE'S SELF WITHOUT FEAR OF NEGATIVE CONSEQUENCES OF SELF-IMAGE, STATUS OR CAREER Kahn 1990, p. 708
  • 25. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS MODERN AGILE
  • 26. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS BUILDING A PSYCHOLOGICAL SAFE ENVIRONMENT
  • 28. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS TWO IMPORTANT RULES • It’s not about you - It’s all about the team • It’s all about you - You need be the change
  • 30. CHANGE1. Pair up with another attendee - ideally one you haven’t spoken with already 2. Face to face quickly introduce yourself (10 seconds) 3. Turn around so you stand back to back 4. Change 5 things about your appearance (30 seconds) 5. Turn around so you are face to face again. See if you can identify the things that were changed
  • 32. CHANGE WHY WOULD IT BE DIFFICULT TO CONTINUE?
  • 33. SERVANT LEADERSHIP FOR TRADITIONAL MANAGERS • Change isn’t something being taken away from you • Servant leadership is an added skillset for you CHANGE IS DIFFICULT
  • 34. SO WHAT DID WE LEARN?
  • 35. EVERYONE WITH A VISION AND ABILITY TO INSPIRE CAN BE A LEADER
  • 36. SERVANT LEADERSHIP IS ABOUT SUPPORTING THE TEAM SO THEY CAN FOCUS ON WHAT THEY DO BEST MANAGING THE ENVIRONMENT NOT THE PEOPLE
  • 37. TEAMS THAT FEEL SAFE WILL PERFORM BETTER AND BE MORE INNOVATIVE
  • 38. BY NATURE WE ARE RESISTANT TO CHANGE BE AWARE, SET THE GOOD EXAMPLE AND SUPPORT THE JOURNEY