Deep Dive into Servant Leadership

1. Servant Leadership:
An Art Of Creating Legacy
Rahul Sharma | Call: +27 (0)840509415 | Email: rahul@thinkagile.co.za

2. Who Am I?

3. My Previous Life

4. Various Aspects of Servant Leadership

5. Servant Leadership
Reference: 1970 Edition of “The Servant as Leader” by Robert K. Greenleaf
“Leaders are ordinary people, who through the needs of community,
emerge as ‘special people’.

6. Reference: 1970 Edition of “The Servant as Leader” by Robert K. Greenleaf
Servant Leader
Helps to unlock
others potential
Straight Forward
Compassionate
and carry
empathy
cares like hell
about the world
s/he live in
s/he protests the
ways we go on
ruining it up
go on loving and
believing in the
people who inhabit
it

8. Cultivates culture
of trust within
family
Encourages to
experiment
Make opinion based
decisions Care about all the
systems
Develops other
family members as
leaders
Think long term
Think you, then me

9. The Ribbon Game

10. Cultivates culture
of trust within
team
Encourages to
experiment
Make opinion based
decisions Care about all the
systems
Develops other team
members as leaders
Thinks long term
Thinks you, then me

11. Write down one people or process related problem
recently you faced in your team, on a sticky note
2 Minutes
Individually

12. DISTRIBUTED LEADERSHIP

13. Working Agreements
Never lead a team without setting
“working agreements” upfront
Keep evolving “working agreements” as
and when people leave and join
Set team
culture and
values
Provide base
for open and
honest
conversations
Resolve
conflicts
positively
Create
leadership
skills within
team
Helps in self
organization

14. On your table, as a group identify which problems
Could be resolved by making them
a part of team’s working agreements
7 Minutes

15. Time to share the learnings with all of us
2 Minute
Per Team

16. Impediments
For my team, I end up with
resolving most of the
impediments again and again?
Resolve impediment
first time together
with a team member
Share it with team,
how did you do it
Next time, let one of
your team member
resolve it
Advantages of exercising this
way of impediment resolution?

17. Be Observant

19. Inclusiveness
Most Famous Discrimination?
A Bank’s Culture Vs Other Organizations
Perm/Contractor Discrimination =
Important people – (Vision + Goal +
Belongingness)

20. Inclusiveness
Irrespective of our professional background,
cultural background, race, religion, country,
color, permanent or contractor, when we work for
a team, we work for a common goal, sharing
same values and principles, mind it.

21. Beyond Organization
Help in creating platforms for learning
Share your knowledge and experience, wherever you can
Support communities around your area
Neighborhood program

22. Example of Extreme Servant Leadership

23. Reference: 1970 Edition of “The Servant as Leader” by Robert K. Greenleaf
Servant Leadership
Help you to
unlock your
potential
Straight Forward Compassionate
cares like hell
about the world
he live in
he protests the
ways we go on
ruining it up
go on loving and
believing in the
people who inhabit
it
Never judge other
leaders
Work towards
making their own
role redundant
Showcase Personal
Behavioral model in
correct order
Everyone is
favorite, no one is
favorite
Include everyone
in everything
Think beyond one
organization

24. Reference: 1970 Edition of “The Servant as Leader” by Robert K. Greenleaf
Serving (and leading) is not popular, because
it is exacting and hard to attain. But it is highly rewarding
and fulfilling when it is done well

25. Recap of Learnings
Don’t judge other leaders, just serve your people
Serve people like your kids, selflessly, thinking about them
before yourself
Working agreements/ working alignments : Don’t let
any team live without them
Be observant and keep an eye on body language of your
people
Don’t be a ScrumMum, it makes people dependent

26. Recap of Learnings
Personal Behavioral Model
Inclusiveness in culture is critical
Servant Leadership beyond an Organization
Don’t forget to give credit to someone else, in success stories
AND…

27. Build Legacy, Not An Empire