Self Serve Training in SAP
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Company presentation on the self serve training module of the RESITE Monitor tool line.
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Self Serve Training in SAP
- 1. Self Serve Training Why you need it now.
- 2. Written by David W. Hall
- 3. Dedicated to Employee Performance.
- 5. In theory…
- 6. Traditional Training behaves much like a waterfall…
- 7. Traditional Training behaves much like a waterfall… Process Overview
- 8. Traditional Training behaves much like a waterfall… Process Overview
- 9. Traditional Training behaves much like a waterfall… Process Overview In-Classroom Practice
- 10. Traditional Training behaves much like a waterfall… Process Overview In-Classroom Practice
- 11. Traditional Training behaves much like a waterfall… Process Overview In-Classroom Practice Evaluation
- 12. Traditional Training behaves much like a waterfall… Process Overview In-Classroom Practice Evaluation
- 13. The question is, what happens next?
- 14. With 30% of what we see and hear in class being retained… Data from ACA International, 2004
- 15. Many SAP End Users feel like this:
- 16. SAP End User Traditional Training
- 17. Since the late 1990s EPSS, Simulations, and eLearning arrived to save the End User.
- 18. With a well-oiled support system in place, the end user was safe… Traditional Support Model
- 19. … until Change came along.
- 20. … until Change came along. Traditional Support SAP Upgrade Job Role Change Inaccurate Support Material Turnover Skills Erosion
- 21. Leaving our End User floundering.
- 22. What is Insite doing about this?
- 23. Taking what was open ocean…
- 24. And turning it into a water park.
- 26. RESITE Monitor
- 27. Training & Documentation (HR, CoE, Management) RESITE Monitor
- 28. Training & Documentation (HR, CoE, Management) RESITE Monitor Training Funnel Training Funnel
- 29. Training & Documentation (HR, CoE, Management) RESITE Monitor End User with Tailored Training, Support and SST Training Funnel Training Funnel Self Serve Training and Support
- 30. Self Serve Training Defined.
- 31. How is this possible? RESITE Monitor RESITE Publisher Self Serve User Interface
- 33. Self Service Training Online Support
- 34. Self Service Training Training & Documentation Online Support
- 35. Self Service Training Process Training Training & Documentation Online Support
- 36. How does Self Serve Training Work?
- 37. Currently, only 25% of all individuals ever login to an SAP Training System.
- 38. Turn the star green.
- 45. This sends them safely down the river of qualification. . .
- 46. While Training + Documentation can maintain watch on their progress through the RESITE Monitor interface.
- 56. Process Interactive SAP Test SAP Production SAP Development SAP Global Rollout 2009
- 57. Early SMB Test Results with Self Serve Training:
- 58. The NEW Process of Self Serve Training
- 59. The NEW Process of Self Serve Training Classroom SAP Overview
- 60. The NEW Process of Self Serve Training Classroom SAP Overview SST in REAL SAP System
- 61. The NEW Process of Self Serve Training Classroom Process Interactive Classroom SAP Overview SST in REAL SAP System
- 62. Before:
- 63. Traditional Training behaves much like a waterfall… Process Overview In-Classroom Practice Evaluation
- 64. SAP End User Traditional Training
- 65. After:
- 66. The NEW Process of Self Serve Training Classroom Process Interactive Classroom SAP Overview SST in REAL SAP System SST in REAL SAP System SAP Production Upgrade, New Implementation, Roll-out
- 67. RESITE Monitor Training Stream SST (and Support)
- 70. 100% Real SAP
Editor's Notes
- Self serve training, why you need it now. A presentation by Insite Objects.