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The role of technology in making ERP change projects succeed
- 7. © 2014 Assima
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70:20:10 –How we learn
10%
Formal Training
20%
Informal Coaching
70%
On the Job Experience
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Changing learning technology -ePSS systems
Acomputer based system which is designed to support the end-users in their use of Information Systems
•Day 1 performance
•Help at the point of need
•Context Sensitive
•Content pull and push
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The Assimaview –wouldn’t it be good if…..?
You cannot improve what you cannot measure
Is the value of your ePSSmeasurable?
A system that helps me find the right solution in less than 5 seconds
Will your end-users come back to the ePSS?
Role-basedcontent push and social updates for useful up to date content
Can your content cope with changes?
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Changing learning technology
Empower your users
Improve user performance
Improve business performance
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How ready are you to change?
A question of change?