This document discusses self-esteem, what it is, how it is formed from our life experiences, and the effects of high and low self-esteem. Self-esteem refers to how we see and think about ourselves and is shaped by our relationships and experiences. People with high self-esteem generally like themselves, are confident in expressing themselves, and see opportunities. Those with low self-esteem often lack confidence, criticize themselves, and fear failure or criticism from others. The document provides 11 steps to improve self-esteem such as forgiving mistakes, focusing on strengths, and developing relationships.