SlideShare a Scribd company logo
SELF AS INSTRUMENT OF CHANGE | KimMorgan
OWNER &DIRECTOR
“Any leader of transformation needs to learn the
psychology of individuals, the psychology of the
group, the psychology of society and the
psychology of change.”
W. Edwards Deming
…AND THE PSYCHOLOGY OF THEMSELVES.
Use of self
is central to
our work
WAIT – Why Am I Talking?
High Quality Attention
Questions - but not for the purpose of gathering information for you
Questions which advance the thinking of the other person
Sit on the edge of your chair and demonstrate fascination
5
Coach as an Instrument of Change:
EMOTION DISCOMFORT TRANSFORMATION
“We remember life’s
important moments
especially well. Emotional
experiences, whether good
or bad, leave strong traces
in the brain.”
Joseph E. LeDoux
Centre for Neural Science,
NYU
Mezirow | Situations which give rise to critical
self-reflection and transformational learning:
▪ A disorienting dilemma
▪ A state of puzzlement
Jarvis | Non-transformative situations:
“Non-learning is our response to everyday
experience. As long as experience conforms to
our mental models, no learning is required.”
“Presence is the living
embodiment of
knowledge: the theories
and practices believed to
be essential to bring
about change… are
manifested, symbolized
or implied in the
presence of the
consultant”
Nevis
Provide a presence that is lacking in the system
Develop congruence between your behaviour and what you teach others
Become an awareness expert
Help the client focus on their problems not on solutions you favour
Role model basic behavioural skills (communication, conflict, decisions)
11
Coach as an Instrument of Change:
12
Burke | Coach as an Instrument of Change:
Ability to tolerate ambiguity
Ability to discover and mobilize human energy
A sense of mission
Ability to recognize own feelings and intuitions quickly
Ability to create learning opportunities
CAN YOU HANDLE EMOTION?
ARE YOU READY FOR DISCOMFORT?
De Haan | Transformational moments
occur when:
▪ Tensions, uncertainties and anxieties
arise
▪ The coaching relationship is put to
the test
▪ A particular vulnerability is examined
▪ The coach accesses their own
emotions
“The primary instrument
in coaching is the
coach/practitioner.”
Burke
WHO YOU ARE IS HOW YOU COACH
PERFECTIONISM
PEOPLEPLEASING
OSTRICH
SYNDROME
GOINGTOEXCESS
IMPOSTOR SYNDROME
COPING WITH LOSS
SEARCHING FOR FULFILMENT
DRIVEN BY FEAR
FIERCE INDEPENDENCE
CYNICISM
PERFORMANCE ANXIETY
PROCRASTINATION
“Learn your theories as
well as you can, but put
them aside when you
touch the miracle of
the living soul.”
Jung
Group Dynamics - the
composite affect on
feelings and behaviour
of the unconscious
processes of the group.
“The whole is greater
than the sum of its
parts.”
• Underpinning assumptions
• Behaviour as a function of person in their environment
• Coalitions
• Roles and “Black Sheep” syndrome or scapegoating
• In crowd/out crowd
• Group Think
• Homeostasis
• Transference
• Projection
• Idealization of “leader” (YOU!)
• Unconscious communication
AWARENESS OF:
22
How to increase self-knowledge:
Reflective Practice
Power and boundary issues
Integrate personal and family history into a source of strength
Awareness of self and awareness of regret/lack of effectiveness
Self-care
Awareness of
the impact we make
Choice about how
we use our impact
Choice about our
response
Getting ‘Hooked’ |
Loss of ability to
choose our responses:
Authority
Conflict
Intimacy
Fear
Ego
Where am I reactive?
When was the last time I got hooked by someone?
What hooked me? Judgments, thoughts / feelings?
What happened to my ability to choose my behaviour?
What can I learn from this?
27
Reflection exercise in pairs:
Developing instrumentality:
Commitment to ongoing technical expertise and self-knowledge.
It starts here….
Kim Morgan
Director of Barefoot Coaching Ltd
@BarefootCoaches
www.barefootcoaching.co.uk Available now on Amazon

More Related Content

What's hot

Development of Educational Guidance Program
Development of Educational Guidance Program Development of Educational Guidance Program
Development of Educational Guidance Program
Dr. Amjad Ali Arain
 
Purpose and planning of evaluation (ps)
Purpose and planning of evaluation (ps)Purpose and planning of evaluation (ps)
Purpose and planning of evaluation (ps)
Puja Shrivastav
 
Disciplinary Action Process
Disciplinary Action ProcessDisciplinary Action Process
Disciplinary Action Process
Katherine Chin
 
School development plan
School development planSchool development plan
School development plan
Fousiya O P
 
INCLUSIVE EDUCATION
INCLUSIVE EDUCATIONINCLUSIVE EDUCATION
INCLUSIVE EDUCATION
Dianne Caseros
 
Learning process- Theories, Principles and Characteristics (Lecture-1)-1)
Learning process- Theories, Principles and Characteristics (Lecture-1)-1)Learning process- Theories, Principles and Characteristics (Lecture-1)-1)
Learning process- Theories, Principles and Characteristics (Lecture-1)-1)
Zulfiquer Ahmed Amin
 
supervisory planning
supervisory planningsupervisory planning
supervisory planning
jimenezching
 
Educational planning and Management
Educational planning and ManagementEducational planning and Management
Educational planning and Management
Dr.Shazia Zamir
 
Educ 204 INSTRUCTIONAL MANAGEMENT
Educ 204 INSTRUCTIONAL MANAGEMENTEduc 204 INSTRUCTIONAL MANAGEMENT
Educ 204 INSTRUCTIONAL MANAGEMENT
WENDELL TARAYA
 
TEST-CONSTRUCTION-AND-PREPARATION.pptx
TEST-CONSTRUCTION-AND-PREPARATION.pptxTEST-CONSTRUCTION-AND-PREPARATION.pptx
TEST-CONSTRUCTION-AND-PREPARATION.pptx
jennyvienerveza
 
Characteristics of classroom assessment by Dr.Shazia Zamir
Characteristics of classroom assessment by Dr.Shazia ZamirCharacteristics of classroom assessment by Dr.Shazia Zamir
Characteristics of classroom assessment by Dr.Shazia Zamir
shaziazamir1
 
Clinical Supervision
Clinical SupervisionClinical Supervision
Clinical Supervision
Michael Caesar Tubal
 
Teaching students with Learning Disabilities
Teaching students with Learning DisabilitiesTeaching students with Learning Disabilities
Teaching students with Learning DisabilitiesRita May Tagalog
 
Development and use of the checklist
Development and use of the checklistDevelopment and use of the checklist
Development and use of the checklist
Liza Javier
 
School Human Resource Management
School Human Resource ManagementSchool Human Resource Management
School Human Resource Management
Timothy Wooi
 
Constructing test Items
Constructing test ItemsConstructing test Items
Constructing test Items
DEBABRATA GIRI
 
Scope of comparative education.ppt
Scope of comparative education.pptScope of comparative education.ppt
Scope of comparative education.ppt
MNisar4
 
Types of-supervision
Types of-supervisionTypes of-supervision
Types of-supervision
ezra ayado
 

What's hot (20)

Development of Educational Guidance Program
Development of Educational Guidance Program Development of Educational Guidance Program
Development of Educational Guidance Program
 
Purpose and planning of evaluation (ps)
Purpose and planning of evaluation (ps)Purpose and planning of evaluation (ps)
Purpose and planning of evaluation (ps)
 
Disciplinary Action Process
Disciplinary Action ProcessDisciplinary Action Process
Disciplinary Action Process
 
School development plan
School development planSchool development plan
School development plan
 
INCLUSIVE EDUCATION
INCLUSIVE EDUCATIONINCLUSIVE EDUCATION
INCLUSIVE EDUCATION
 
Learning process- Theories, Principles and Characteristics (Lecture-1)-1)
Learning process- Theories, Principles and Characteristics (Lecture-1)-1)Learning process- Theories, Principles and Characteristics (Lecture-1)-1)
Learning process- Theories, Principles and Characteristics (Lecture-1)-1)
 
supervisory planning
supervisory planningsupervisory planning
supervisory planning
 
Educational planning and Management
Educational planning and ManagementEducational planning and Management
Educational planning and Management
 
Guidance and Counseling
Guidance and CounselingGuidance and Counseling
Guidance and Counseling
 
Educ 204 INSTRUCTIONAL MANAGEMENT
Educ 204 INSTRUCTIONAL MANAGEMENTEduc 204 INSTRUCTIONAL MANAGEMENT
Educ 204 INSTRUCTIONAL MANAGEMENT
 
TEST-CONSTRUCTION-AND-PREPARATION.pptx
TEST-CONSTRUCTION-AND-PREPARATION.pptxTEST-CONSTRUCTION-AND-PREPARATION.pptx
TEST-CONSTRUCTION-AND-PREPARATION.pptx
 
Characteristics of classroom assessment by Dr.Shazia Zamir
Characteristics of classroom assessment by Dr.Shazia ZamirCharacteristics of classroom assessment by Dr.Shazia Zamir
Characteristics of classroom assessment by Dr.Shazia Zamir
 
Clinical Supervision
Clinical SupervisionClinical Supervision
Clinical Supervision
 
Teaching students with Learning Disabilities
Teaching students with Learning DisabilitiesTeaching students with Learning Disabilities
Teaching students with Learning Disabilities
 
Development and use of the checklist
Development and use of the checklistDevelopment and use of the checklist
Development and use of the checklist
 
School Human Resource Management
School Human Resource ManagementSchool Human Resource Management
School Human Resource Management
 
NATURE OF SUPERVISION
NATURE OF SUPERVISIONNATURE OF SUPERVISION
NATURE OF SUPERVISION
 
Constructing test Items
Constructing test ItemsConstructing test Items
Constructing test Items
 
Scope of comparative education.ppt
Scope of comparative education.pptScope of comparative education.ppt
Scope of comparative education.ppt
 
Types of-supervision
Types of-supervisionTypes of-supervision
Types of-supervision
 

Similar to Self as an instrument of change

Self as Instrument of Change
Self as Instrument of ChangeSelf as Instrument of Change
Self as Instrument of Change
Barefoot Coaching Ltd
 
Real Time Team Coaching: ACE October 2016
Real Time Team Coaching: ACE October 2016Real Time Team Coaching: ACE October 2016
Real Time Team Coaching: ACE October 2016
Barefoot Coaching Ltd
 
Recovered file 2 ppt
Recovered file 2 pptRecovered file 2 ppt
Recovered file 2 pptTeri Spillers
 
EQ-for-Managers-Jan-19-latest(1)(1).pptx
EQ-for-Managers-Jan-19-latest(1)(1).pptxEQ-for-Managers-Jan-19-latest(1)(1).pptx
EQ-for-Managers-Jan-19-latest(1)(1).pptx
fatimagoura1
 
The Emotionally Intelligent Practitioner: Past, Present and Implications for ...
The Emotionally Intelligent Practitioner: Past, Present and Implications for ...The Emotionally Intelligent Practitioner: Past, Present and Implications for ...
The Emotionally Intelligent Practitioner: Past, Present and Implications for ...
Christina R. Wilson, Ph.D.
 
Alfred Adler Individual Psychology
Alfred Adler Individual PsychologyAlfred Adler Individual Psychology
Alfred Adler Individual Psychology
Nidhin Chandrasekharan
 
Personal experiences and self management around change
Personal experiences and self management around changePersonal experiences and self management around change
Personal experiences and self management around change
Salema Veliu
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligenceChelse Benham
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligenceguest139968
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
Chelse Benham
 
Vikram solar
Vikram solarVikram solar
Vikram solar
Hylton Upshon
 
The self control quotient
The self control quotientThe self control quotient
The self control quotientChelse Benham
 
Understanding Individuals and Groups
Understanding Individuals and GroupsUnderstanding Individuals and Groups
Understanding Individuals and Groups
ISAAC Jayant
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligenceclaudiopesenti
 
Emotional Intelligence Key To Stress Management
Emotional Intelligence  Key To Stress ManagementEmotional Intelligence  Key To Stress Management
Emotional Intelligence Key To Stress Management
kumar mahi
 
Associate director of the center for spiritual coaching
Associate director of the center for spiritual coachingAssociate director of the center for spiritual coaching
Associate director of the center for spiritual coachingJonathan Dunnemann
 
Changing paradigm ver1
Changing paradigm ver1Changing paradigm ver1
Changing paradigm ver1
ALMAMATER
 

Similar to Self as an instrument of change (20)

Self as Instrument of Change
Self as Instrument of ChangeSelf as Instrument of Change
Self as Instrument of Change
 
Real Time Team Coaching: ACE October 2016
Real Time Team Coaching: ACE October 2016Real Time Team Coaching: ACE October 2016
Real Time Team Coaching: ACE October 2016
 
Recovered file 2 ppt
Recovered file 2 pptRecovered file 2 ppt
Recovered file 2 ppt
 
EQ-for-Managers-Jan-19-latest(1)(1).pptx
EQ-for-Managers-Jan-19-latest(1)(1).pptxEQ-for-Managers-Jan-19-latest(1)(1).pptx
EQ-for-Managers-Jan-19-latest(1)(1).pptx
 
The Emotionally Intelligent Practitioner: Past, Present and Implications for ...
The Emotionally Intelligent Practitioner: Past, Present and Implications for ...The Emotionally Intelligent Practitioner: Past, Present and Implications for ...
The Emotionally Intelligent Practitioner: Past, Present and Implications for ...
 
Alfred Adler Individual Psychology
Alfred Adler Individual PsychologyAlfred Adler Individual Psychology
Alfred Adler Individual Psychology
 
Personal experiences and self management around change
Personal experiences and self management around changePersonal experiences and self management around change
Personal experiences and self management around change
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Personality development
Personality developmentPersonality development
Personality development
 
Vikram solar
Vikram solarVikram solar
Vikram solar
 
The self control quotient
The self control quotientThe self control quotient
The self control quotient
 
Understanding Individuals and Groups
Understanding Individuals and GroupsUnderstanding Individuals and Groups
Understanding Individuals and Groups
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional Intelligence- The key to Leadership_ Full House Version
Emotional Intelligence- The key to Leadership_ Full House VersionEmotional Intelligence- The key to Leadership_ Full House Version
Emotional Intelligence- The key to Leadership_ Full House Version
 
Emotional Intelligence Key To Stress Management
Emotional Intelligence  Key To Stress ManagementEmotional Intelligence  Key To Stress Management
Emotional Intelligence Key To Stress Management
 
Personality
PersonalityPersonality
Personality
 
Associate director of the center for spiritual coaching
Associate director of the center for spiritual coachingAssociate director of the center for spiritual coaching
Associate director of the center for spiritual coaching
 
Changing paradigm ver1
Changing paradigm ver1Changing paradigm ver1
Changing paradigm ver1
 

More from AgileCymru

Emily Webber - Building successful communities of practice:
Emily Webber -  Building successful communities of  practice: Emily Webber -  Building successful communities of  practice:
Emily Webber - Building successful communities of practice:
AgileCymru
 
Gez Smith - When leaders are followers. What is Servant Leadership Anyway
Gez Smith - When leaders are followers.  What is Servant Leadership AnywayGez Smith - When leaders are followers.  What is Servant Leadership Anyway
Gez Smith - When leaders are followers. What is Servant Leadership Anyway
AgileCymru
 
Allie Brock - Making training serious fun
Allie Brock  - Making training serious funAllie Brock  - Making training serious fun
Allie Brock - Making training serious fun
AgileCymru
 
Simon Powers - Scaling Frameworks in Organisational Design
Simon Powers - Scaling Frameworks in Organisational DesignSimon Powers - Scaling Frameworks in Organisational Design
Simon Powers - Scaling Frameworks in Organisational Design
AgileCymru
 
Mohinder Kohsla Design thinking A complimentary approach to agile
Mohinder Kohsla Design thinking A complimentary approach to agileMohinder Kohsla Design thinking A complimentary approach to agile
Mohinder Kohsla Design thinking A complimentary approach to agile
AgileCymru
 
Tom Howlett A managers guide to working with self organising teams
Tom Howlett A managers guide to working with self  organising teamsTom Howlett A managers guide to working with self  organising teams
Tom Howlett A managers guide to working with self organising teams
AgileCymru
 
Get into bed with qa and keep testing agile
Get into bed with qa and keep testing agileGet into bed with qa and keep testing agile
Get into bed with qa and keep testing agile
AgileCymru
 
The Power of Feedback Loops
The Power of Feedback LoopsThe Power of Feedback Loops
The Power of Feedback Loops
AgileCymru
 
Transform your organisation, one post it note at a time
Transform your organisation, one post it note at a time Transform your organisation, one post it note at a time
Transform your organisation, one post it note at a time
AgileCymru
 
Office for National Statistics - A Case Study
Office for National Statistics - A Case StudyOffice for National Statistics - A Case Study
Office for National Statistics - A Case Study
AgileCymru
 
Improvisssssing with agile
Improvisssssing with agileImprovisssssing with agile
Improvisssssing with agile
AgileCymru
 
Bdd: a bit of an experiment
Bdd: a bit of an experimentBdd: a bit of an experiment
Bdd: a bit of an experiment
AgileCymru
 
Being Agile in Business
Being Agile in BusinessBeing Agile in Business
Being Agile in Business
AgileCymru
 
Our agile leaders share their expertise
Our agile leaders share their expertiseOur agile leaders share their expertise
Our agile leaders share their expertise
AgileCymru
 

More from AgileCymru (14)

Emily Webber - Building successful communities of practice:
Emily Webber -  Building successful communities of  practice: Emily Webber -  Building successful communities of  practice:
Emily Webber - Building successful communities of practice:
 
Gez Smith - When leaders are followers. What is Servant Leadership Anyway
Gez Smith - When leaders are followers.  What is Servant Leadership AnywayGez Smith - When leaders are followers.  What is Servant Leadership Anyway
Gez Smith - When leaders are followers. What is Servant Leadership Anyway
 
Allie Brock - Making training serious fun
Allie Brock  - Making training serious funAllie Brock  - Making training serious fun
Allie Brock - Making training serious fun
 
Simon Powers - Scaling Frameworks in Organisational Design
Simon Powers - Scaling Frameworks in Organisational DesignSimon Powers - Scaling Frameworks in Organisational Design
Simon Powers - Scaling Frameworks in Organisational Design
 
Mohinder Kohsla Design thinking A complimentary approach to agile
Mohinder Kohsla Design thinking A complimentary approach to agileMohinder Kohsla Design thinking A complimentary approach to agile
Mohinder Kohsla Design thinking A complimentary approach to agile
 
Tom Howlett A managers guide to working with self organising teams
Tom Howlett A managers guide to working with self  organising teamsTom Howlett A managers guide to working with self  organising teams
Tom Howlett A managers guide to working with self organising teams
 
Get into bed with qa and keep testing agile
Get into bed with qa and keep testing agileGet into bed with qa and keep testing agile
Get into bed with qa and keep testing agile
 
The Power of Feedback Loops
The Power of Feedback LoopsThe Power of Feedback Loops
The Power of Feedback Loops
 
Transform your organisation, one post it note at a time
Transform your organisation, one post it note at a time Transform your organisation, one post it note at a time
Transform your organisation, one post it note at a time
 
Office for National Statistics - A Case Study
Office for National Statistics - A Case StudyOffice for National Statistics - A Case Study
Office for National Statistics - A Case Study
 
Improvisssssing with agile
Improvisssssing with agileImprovisssssing with agile
Improvisssssing with agile
 
Bdd: a bit of an experiment
Bdd: a bit of an experimentBdd: a bit of an experiment
Bdd: a bit of an experiment
 
Being Agile in Business
Being Agile in BusinessBeing Agile in Business
Being Agile in Business
 
Our agile leaders share their expertise
Our agile leaders share their expertiseOur agile leaders share their expertise
Our agile leaders share their expertise
 

Recently uploaded

ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
fisherameliaisabella
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
BBPMedia1
 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
marketing317746
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
zoyaansari11365
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
SynapseIndia
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
agatadrynko
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
usawebmarket
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
creerey
 
April 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products NewsletterApril 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products Newsletter
NathanBaughman3
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
Operational Excellence Consulting
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
taqyed
 
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).pptENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
zechu97
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
seri bangash
 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
HumanResourceDimensi1
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Arihant Webtech Pvt. Ltd
 
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdfikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
agatadrynko
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Lviv Startup Club
 
LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024
Lital Barkan
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
tanyjahb
 
Skye Residences | Extended Stay Residences Near Toronto Airport
Skye Residences | Extended Stay Residences Near Toronto AirportSkye Residences | Extended Stay Residences Near Toronto Airport
Skye Residences | Extended Stay Residences Near Toronto Airport
marketingjdass
 

Recently uploaded (20)

ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdfModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
ModelingMarketingStrategiesMKS.CollumbiaUniversitypdf
 
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...
 
amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05amptalk_RecruitingDeck_english_2024.06.05
amptalk_RecruitingDeck_english_2024.06.05
 
Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111Introduction to Amazon company 111111111111
Introduction to Amazon company 111111111111
 
Premium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern BusinessesPremium MEAN Stack Development Solutions for Modern Businesses
Premium MEAN Stack Development Solutions for Modern Businesses
 
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdfikea_woodgreen_petscharity_cat-alogue_digital.pdf
ikea_woodgreen_petscharity_cat-alogue_digital.pdf
 
Buy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star ReviewsBuy Verified PayPal Account | Buy Google 5 Star Reviews
Buy Verified PayPal Account | Buy Google 5 Star Reviews
 
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBdCree_Rey_BrandIdentityKit.PDF_PersonalBd
Cree_Rey_BrandIdentityKit.PDF_PersonalBd
 
April 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products NewsletterApril 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products Newsletter
 
Sustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & EconomySustainability: Balancing the Environment, Equity & Economy
Sustainability: Balancing the Environment, Equity & Economy
 
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
一比一原版加拿大渥太华大学毕业证(uottawa毕业证书)如何办理
 
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).pptENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
ENTREPRENEURSHIP TRAINING.ppt for graduating class (1).ppt
 
Memorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.pptMemorandum Of Association Constitution of Company.ppt
Memorandum Of Association Constitution of Company.ppt
 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
 
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdfSearch Disrupted Google’s Leaked Documents Rock the SEO World.pdf
Search Disrupted Google’s Leaked Documents Rock the SEO World.pdf
 
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdfikea_woodgreen_petscharity_dog-alogue_digital.pdf
ikea_woodgreen_petscharity_dog-alogue_digital.pdf
 
Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)Maksym Vyshnivetskyi: PMO Quality Management (UA)
Maksym Vyshnivetskyi: PMO Quality Management (UA)
 
LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024LA HUG - Video Testimonials with Chynna Morgan - June 2024
LA HUG - Video Testimonials with Chynna Morgan - June 2024
 
3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx3.0 Project 2_ Developing My Brand Identity Kit.pptx
3.0 Project 2_ Developing My Brand Identity Kit.pptx
 
Skye Residences | Extended Stay Residences Near Toronto Airport
Skye Residences | Extended Stay Residences Near Toronto AirportSkye Residences | Extended Stay Residences Near Toronto Airport
Skye Residences | Extended Stay Residences Near Toronto Airport
 

Self as an instrument of change

  • 1. SELF AS INSTRUMENT OF CHANGE | KimMorgan OWNER &DIRECTOR
  • 2.
  • 3. “Any leader of transformation needs to learn the psychology of individuals, the psychology of the group, the psychology of society and the psychology of change.” W. Edwards Deming …AND THE PSYCHOLOGY OF THEMSELVES.
  • 4. Use of self is central to our work
  • 5. WAIT – Why Am I Talking? High Quality Attention Questions - but not for the purpose of gathering information for you Questions which advance the thinking of the other person Sit on the edge of your chair and demonstrate fascination 5 Coach as an Instrument of Change:
  • 7. “We remember life’s important moments especially well. Emotional experiences, whether good or bad, leave strong traces in the brain.” Joseph E. LeDoux Centre for Neural Science, NYU
  • 8. Mezirow | Situations which give rise to critical self-reflection and transformational learning: ▪ A disorienting dilemma ▪ A state of puzzlement
  • 9. Jarvis | Non-transformative situations: “Non-learning is our response to everyday experience. As long as experience conforms to our mental models, no learning is required.”
  • 10. “Presence is the living embodiment of knowledge: the theories and practices believed to be essential to bring about change… are manifested, symbolized or implied in the presence of the consultant” Nevis
  • 11. Provide a presence that is lacking in the system Develop congruence between your behaviour and what you teach others Become an awareness expert Help the client focus on their problems not on solutions you favour Role model basic behavioural skills (communication, conflict, decisions) 11 Coach as an Instrument of Change:
  • 12. 12 Burke | Coach as an Instrument of Change: Ability to tolerate ambiguity Ability to discover and mobilize human energy A sense of mission Ability to recognize own feelings and intuitions quickly Ability to create learning opportunities
  • 13. CAN YOU HANDLE EMOTION? ARE YOU READY FOR DISCOMFORT?
  • 14. De Haan | Transformational moments occur when: ▪ Tensions, uncertainties and anxieties arise ▪ The coaching relationship is put to the test ▪ A particular vulnerability is examined ▪ The coach accesses their own emotions
  • 15. “The primary instrument in coaching is the coach/practitioner.” Burke
  • 16. WHO YOU ARE IS HOW YOU COACH
  • 17. PERFECTIONISM PEOPLEPLEASING OSTRICH SYNDROME GOINGTOEXCESS IMPOSTOR SYNDROME COPING WITH LOSS SEARCHING FOR FULFILMENT DRIVEN BY FEAR FIERCE INDEPENDENCE CYNICISM PERFORMANCE ANXIETY PROCRASTINATION
  • 18. “Learn your theories as well as you can, but put them aside when you touch the miracle of the living soul.” Jung
  • 19.
  • 20. Group Dynamics - the composite affect on feelings and behaviour of the unconscious processes of the group. “The whole is greater than the sum of its parts.”
  • 21. • Underpinning assumptions • Behaviour as a function of person in their environment • Coalitions • Roles and “Black Sheep” syndrome or scapegoating • In crowd/out crowd • Group Think • Homeostasis • Transference • Projection • Idealization of “leader” (YOU!) • Unconscious communication AWARENESS OF:
  • 22. 22 How to increase self-knowledge: Reflective Practice Power and boundary issues Integrate personal and family history into a source of strength Awareness of self and awareness of regret/lack of effectiveness Self-care
  • 23.
  • 25. Choice about how we use our impact Choice about our response
  • 26. Getting ‘Hooked’ | Loss of ability to choose our responses: Authority Conflict Intimacy Fear Ego
  • 27. Where am I reactive? When was the last time I got hooked by someone? What hooked me? Judgments, thoughts / feelings? What happened to my ability to choose my behaviour? What can I learn from this? 27 Reflection exercise in pairs:
  • 28. Developing instrumentality: Commitment to ongoing technical expertise and self-knowledge. It starts here….
  • 29. Kim Morgan Director of Barefoot Coaching Ltd @BarefootCoaches www.barefootcoaching.co.uk Available now on Amazon

Editor's Notes

  1. Here from a coaching perspective. Umbrella term: evocative – provocative, therapy – consultancy. Plethora of techniques. Common to all of them – role of coach as a key instrument of change and significant to the effectiveness of the change process. Not agile but do know what you do – Geoff and others Today – relevance for coaches, leaders and anyone in transformation. Individuals and teams. Invite you to think about yourselves as IOCs – presence and impact Mini coaching sessions Drawing on psychology, group dynamics, OD practice Take awareness into conference
  2. 20 years ago – ridicule. Now coaching widespread. I have learned in 20 years importance of coach’s role. My research – you gave me permission.. David Howe – remembered and introjected therapist behaviours Coaches who get consistently good results: Know when not effective, Ruthless compassion with clients. Awareness of their biases, assumptions, impact and model comfort with conflict, intimacy, chaos.
  3. Raising self awareness in others – how much for ourselves/
  4. Card – person next to you. How does that image represent you in your work: Presence, Impact, You at your best, You not at your best? 5 mins each
  5. Working with transformation not for faint hearted! Cognitive approaches don’t bring about change. Knowledge is not enough. Beliefs, assumptions, values, story, hard-wiring.
  6. Neuroscience – high emotion burns experience onto our consciousness. Not only ease with emotion but use it to advance the work.
  7. When a coach becomes part of they system and doesn’t provide a presence which is lacking. When the coach lapses into cosy chats. Not the most fascinating and challenging conversation…..
  8. Not tools and techniques alone. Psychotherapy – introjection of therapist behaviours. No more games. Here and now responses. Learning by osmosis and having it done to you. Taking back to teams unconsciously. David Rock – we resist what we are told. Responsibility to be the embodiment of change!!
  9. Presence – Jiminy Cricket/child Solutions – NK stuff. Quality of attention ignites thinking. Mind that holds the problem. Listening as a belief.
  10. Stay with not knowing. Attend to own experience. Thermostat on system. Selectively share thoughts, feelings, hunches, sensaations and establish your presence in doing so. Offer. Withdraw. Process consulting. “I notice most of this discussion is confined to these four people – what’s going on with the others?” Creates shift. Facilitate clear, meaningful, heightened contacts between members of system (including coach)
  11. Questions we ask of coaches?
  12. People pleaser tendencies High feelings of impostor High achievement driver
  13. Most commonly presenting issues in practice. Overdone or underdone on spectrum can learn to bring into balance. Not defining. Later research literature on leader derailment: Procrastination, perfectionism, avoidance, habitual distrust, over friendliness, over managing, feeling like a fraud. 5 mins to do diagnostic – in a work context. Use with the lightest of steers. How do your overdone or underdone traits play out for you as a coach/leader/change agent. Afterwards – confessions? Combinations? Geoff and I PP/FI
  14. Task and Interpersonal always on our minds. What about the miracle of several living souls in team?
  15. How many conscious and unconscious processes at work in a group?
  16. Not better but more powerful! You, the individuals, the individuals as they are within the group, the pairings, the combinations, the whole group unconscious processes!
  17. Bion – 2 groups task and assumption Kurt Lewin and Leon Festinger, Milgram – cults, authority, troops, nazi movement Family therapy Invincibility of Group Think and lack of critical reflection Freudian concepts..Are you bored? Door handle moment and first five minutes
  18. We work in twos with teams.
  19. Provoke ourselves as IOCs to a point where our hardwiring is lessened. Working with others is continuous opportunity to change too. Self-learning happens in the here and now with groups – including coach. How do otherwise we stay curious and available to help others discover the unknown aspects of themselves if we are not ready to discover ours?
  20. Exercise in pairs 2 x 10 mins.